About Business
For professional Car Repair care in Winston-Salem, NC, Winston-Salem, look no further than Auto Spring Co Inc.. Their team excels at delivering top-tier results for Auto repair shop, Brake shop, Machine shop and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 185 pieces of feedback. They have become an integral part of the Winston-Salem, NC community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Winston-Salem, Auto Spring Co Inc. is ready to assist with your next project or repair.
Google Reviews
Tram Vo
★
☆☆☆☆
2 months ago
The price was changed without informing me in advance, which is unacceptable and shows a lack of transparency. Additionally, the appointment took much longer than scheduled, wasting a lot of my time. If prices or timing change, customers should be notified beforehand. I hope they will improve communication and service quality.
Michael Walker
★★★★★
a year ago
Absolute wonderful I love having my sprinter van worked on by the best guys in the business. The family is wonderful. You can’t go wrong. Bring your vehicle down here and your worries are over. https://youtu.be/rxEIqaz1Zdc
Tran Vo
★
☆☆☆☆
2 months ago
This is my worst experience ever. They told me the price to fix is $1,200. After one week and half, I came to pay and take my white hino box truck. They told me the price is $3,060 without any notice. Bad customer service too. The ladies at the reception and the guy are rude.
Daniel Adams
★★★★★
6 months ago
Absolute Dead level best. Clark, Gina, Carl, and all the rest are great! We buy a ton of parts from them and try to use them whenever possible. They always do there very best to help me with any problem my company has I won't go anywhere else
Jared Nemeth
★★★★★
3 months ago
These folks did a excellent job on a service truck we have. Highly recommend!
Jim Orin
★★
☆☆☆
8 months ago
Over charged. Charged me for a rear alignment & didn’t do. Mechanic told me there were mo adjustments. When I called to get taken care of, excuse was that my vehicle was on the rack for that amount of time. Don’t plan on waiting for your vehicle, even if they tell you to. Had 8:30 appt & was told I would be next in line. 1 1/2 hrs later, they moved another in front of me. Glad I don’t do business that way. The work is good, just don’t plan on waiting.
Angela Metro
★★★★★
7 months ago
Fantastic experience! After going to another shop that couldn't help us, Auto Spring got us in quickly and, most importantly, fixed the alignment issue on our 45' tag axle RV. What professional, competent and nice people!
Frank LaPorta
★★★★★
11 months ago
First time getting repairs done, the best I mean the best I ever been treated at a shop. No bull right to the point and excellent work and great prices. If you cannot give a great review to this place, there is no pleasing you. They did both of my semi tractors and wow. I am going back for work, Clark and Gena are the real deal
Doug Kerman
★★★★★
4 years ago
I recently had the team tackle a unique alignment job on my off road camping trailer. This team is professional, skilled and has an awesome set of tools. Haha. Seriously, Gina, Clarke, Daniel and Wes were all on the spot and made sure the job got done right. Not to mention that no one within a 2 hours drive would even touch my project. I highly recommend this team. I'll be using them again for sure. Note they specialize in heavy trucks but they still treated me and my smaller job like it was their most important job of the day.
Ufw Tyrik
★★★★★
2 months ago
Best service ever, I came in for a round lug nut, sum one came and talked to me and had it serviced and fixed less then 10 minutes of me being there
Crystal Conner
★★★★★
4 years ago
Excellent mechanics available!!! And when your Pawpaw happens to be one of those great mechanics, you earn special privilege to sit in the big rigs and honk the horn!!!
Thomas Butler
★★★★★
Edited 5 years ago
This company came highly recommended and they lived up to their reputation. I had several suspension problems and front end issues with my box truck. These were all addressed and repaired in a timely manner. My truck now rides fabulously! Daniel, the mechanic, clearly explained what he discovered & repaired; it all was quite logical and easy to understand. Gina, in the office also was professional, very knowledgeable and friendly. It's no surprise why this company has been in business for 85 years. I certainly will be using Auto Spring Co as my maintenance & repair shop. I highly recommend this company!!
xesvuli420
★
☆☆☆☆
a year ago
Called in for a quote January 2 was told they would get back to me. Today is the 14th and never heard a word back. Terrible business practices, but at least I learned that BEFORE I was a customer!
Yarbrough Transfer Company
★★★★★
6 years ago
These guys handle a lot of our trucks and are very professional. Outside of that they have also worked on a couple mustangs of mine and installed lowering springs. Their work is second to none! My vehicles leave there 100% every time. Very affordable pricing, and knowledgeable staff! ---Scott
Gary Casto
★
☆☆☆☆
3 years ago
I've had vehicles serviced for upwards of 40 years and I have never been to a place that exudes the attitude of, "F you! We're the only game in town, so deal with it," attitude. Showed up on time for my appointment, walked into the garage and must have had my inviso-ray on, so I walked back outside to call and let them know I was here. 45 minutes later, still sitting in the parking lot. Finally gave up. Very greasy, unkept industrial. No waiting room and they most definitely put the "cuss" in customer service. One of the poorest garage experiences ever! Don't bother :(
Ryan Gifford
★★★★★
8 years ago
I had my Jeep Wrangler worked on here. Rear end needed completely redone, and the front end needed some work. The price was extremely reasonable. Best part, they do know what they are doing; Quality workmanship all the way. Oh... and I lost the key to my Jeep, while in the parking lot leaving! (I Know right)! Anyway, I used the set I always have on me to get home. Once i realized it was gone, I called the shop... the lady in the front was kind enough to go outside and found it for me! Talk about going out and beyond for costumer service! Try them you will not be disappointed.
David Roberts
★★★★★
3 years ago
I'm extremely with the workmanship provided to me and my business. However, they are poor when it comes to communication and relaying their intent to do work without conferring with the customer first (1st). They quoted one amount for the work I requested, but upon deeper involvement on the work requested, they found other issues external to my request; and thereafter, proceeded to repair said issues without a: text, phone call, email, etc., etc. My repair bill was almost the initial amount quoted. Had I relied on their quote, I wouldn't have been able to pay my bill. But again, the pride, professionalism, and workmanship shown was on par with the best service in the City of Winston-Salem. They have no equal!
Gary
★★★★★
2 years ago
Great service and quick turnaround time on my repairs. Also, very friendly staff in the office and the shop. I am pleased with the overall experience.
Carlos Jimenez
★
☆☆☆☆
6 years ago
I wish I could give you a negative 5 stars 2 time I took my truck to get an alignment( first time I schedule and decided to wait in the office, when I said I would wait the mechanic gave me an attitude ) mechanic said ball joints were bad, I ask if he could fix them he said not today we won’t have time. While I was there 3 different customer walk into the office with different issues, so I reschedule for 3 weeks later I was the first scheduled truck for services. I drop my truck this morning at 8 am. I called 4:30 asking if it was ready and they told me it was not gonna be ready until tue or Wednesday. I’m not a mechanic but I’m pretty sure you don’t take 72 hrs to get an alignment. If you are booked just say we are book and can’t take new work
Gil Hutcheson
★★★★★
7 years ago
If you're looking for a fancy waiting room with a 60 inch TV this ain't the place. If you need new springs, a wheel alignment etc. , these folks are the real deal. If they don't have the spring to fit your vehicle, they can make it. Cars, Semi, RVs, they can do it. Very nice folks. Real mechanics.
