Auto Way

Chad Anderson

★★★★★

9 months ago

The mechanics are digging in and repairing my issue. They are great people who do great work and I feel comfortable with what they are doing. Stop by and let them do your mechanical work done,you'll be very appreciated.

Reem Kapes

★★★★★

7 months ago

This shop is the best I’ve come across or even heard of. They are skilled and their customer service is out of this world! Their prices are extraordinarily good and they ARE my absolute top shop!

Nathan Cooke

★★★★★

Edited a year ago

I stumbled across Auto Way because I live close by. I'm now a lifelong customer because I decided to go there! These guys are honest, reliable, and no nonsense. On top of that, they are the most affordable shop in the area (and I know this because I'm one of those guys that used to call a dozen auto shops trying to get the best price.) Russ is the man if you happen to meet him when you stop by! Family owned business, not some cookie cutter chain auto shop that's just going to try to upsell you something or recommend a bunch of stuff you didn't actually need to have done on your car. I could give a few examples where they've gone above and beyond helping me out when I've needed work done on my car, but this review is already getting a little lengthy. So I'll just leave it at, I can't say enough good things about these guys!

Mohamad Hilal

★★★★★

Edited a year ago

Best mechanic shop in the city by far. I’ve been going to autoway for 10 years now and never have I found a cheaper and more reliable shop. 1000/10 recommend him to be your family mechanic for any and all needs.

John Rosser

★★★★★

a year ago

Easily the best experience I've had with mechanics. Not to say i've had bad ones, but Aziz was awesome. I live about a mile away from the shop, and I am very happy with the work performed by him and another worker. They replaced four ignition coils and four spark plugs in 10-20 minutes. Fast. Efficient. Affordable. Thank you for helping me out. I will recommend you to anyone I know.

Chris Kallio

★★★★★

2 years ago

Autoway was recommended to me by a friend. They were friendly and welcoming. Russ checked out my vehicle right away, determined the problem, printed out all the paperwork for a recall for me to take to the dealership. It appears the recall has expired so if the dealership should refuse to honor it he discussed pricing for them to make the repair. He backed my car out for me and sent me on my way. No charge! I highly recommend Autoway and will return to them for repairs.

Gaurav G

★★★★★

2 years ago

I have been going to this place for the last 10+ years and these folks have always made sure that the work/repair is done of the highest quality at the appropriate price. At times I have taken work estimates given by Dealer/AAA to Autoway and the owner has told me point blank that none of these things (as told by dealer/AAA) are required. I really, really appreciate the honesty from these guys.

Don Wilson

★★★★★

a year ago

New to the area. My trucks AC was not working properly. They got me in the next day and had everything fixed in just a few hours. Mechanics were friendly And professional. I couldn’t be more satisfied with the work and overall cost. I will definitely go back when needed

sharon m

★★★★★

7 months ago

Real honest mechanics. Russ is busy but finding a mechanic you can trust is worth the wait!.

Natli Luz Marte

★★★★★

6 years ago

By far the most honest mechanic shop in Wake County. The prices are great, the customer service is fantastic. Never have I felt like they were taking advantage of me because I am a woman with no knowledge of mechanical repairs. I highly recommend this place is like going to family to take care of your vehicle needs. Sorry for the late review this was way over due, I have been taking all my vehicles here since 2009.

Christine Covington

★★★★★

a year ago

We use this shop for almost all our car repairs now. They may not be the biggest, but they have never tried to sell me a service my car didn't need. They are also very good about letting you know if you have items that are coming up as issues in the near future. Thanks as always.

Ronnie Moore

★★★★★

2 years ago

This shop is great. They got me in immediately for brake service and saved me hundreds of dollars after I had misdiagnosed my issue. The owner was honest with me about pricing and explained the repair to me. Thanks Autoway. I will be back in the future for all my car needs.

Muhammad Y. Peregrino-Brimah

★★★★★

5 years ago

Auto way is the best mechanic shop in Raleigh. They are honest folks and I’ve been working with them for a few years now. They are professional and know their stuff. Another good thing they do is give you referrals to other honest places if they don’t have a certain service you need. All the folks they’ve referred me to are also very honest and trustworthy. I bring my car in and even refer folks I know over here. I highly recommend them for your automotive service needs. For directions know that they are at the back of the building maps take you to. I hope my pictures help with that

Joel Doss

★★★★★

10 years ago

I have been going here for a few years now, and they have become the most trusted auto mechanics that I've ever used. When they tell me the cost of something, I know that I won't get it any cheaper or quicker. They do great work and are very knowledgeable. As an anecdote, I went there once for an oil leak. They found that the oil cap wasn't ideal for that model. Without saying a word, the mechanic jumped in his truck and disappeared for 10 minutes. He returned with a new oil cap and sent me on my way without charging me a dime. Recently I went to a specialist due to an issue with my brakes. I only went to the specialist first because this appeared to possibly be an electrical issue and I knew the previous owner had tried to get this fixed multiple times without solving the problem. The specialist was going to charge me about $600 for various repairs once it was diagnosed. I called up Auto Way and they did it half an hour later for about $175. You can't beat that!

Danial Ahmed

★★★★★

Edited 11 months ago

Always a pleasant experience. They are upfront and honest. At times I feel like they are better in price as compared to others. Their straightforward, honest work policy and quality of work is what makes me a life long customer.

Elaina Daves

★★★★★

a year ago

Great mechanics, fair cost and trustworthy. Always appreciate Russ taking care of my car. Would highly recommend to anyone.

Martin Grem

★★★★★

11 years ago

Auto Way is the best!! These are the Raleigh car guys. Always friendly, prompt and honest. They will tell you what it will take to fix your car and stand by it. Will even go out of their way to help you in a pinch. Great service and good work. These guys know what they're doing. Very knowledgable and work extra to solve your problem. Good pricing. I have never been cheated or even a hint of unfair costs from them. They may not be the cheapest, but they are definitely fair. And do you really want back yard Bubba pricing for your car? Go for value. Go for service. Go Auto Way.