Glenwood Village Tire Pros

Megan Markwardt

★☆☆☆☆

9 months ago

Extremely disappointed with my experience here. I called ahead to ask for pricing on an oil change and tire rotation, gave the year, make, and model of my car, and was quoted $60. That seemed low, so I double-checked what was included and was clear about what I needed. I made an appointment based on that quote. When I showed up for my scheduled appointment, they initially told me they couldn’t fit me in due to a staffing issue and asked me to come back another day. I explained I had an appointment and needed the work done today. They reluctantly agreed to “squeeze me in,” acting like they were doing me a favor. An hour later, I go to pay and am told my total is $205. I was shocked. I reminded them I had been quoted $60 for the services I asked about. They ended up taking $60 off the total, but still blamed me for not knowing the cost of full synthetic oil, despite the fact that I asked for pricing based on my specific vehicle. Unprofessional, misleading, and untrustworthy. I won’t be returning and I do not recommend this place.

Dale Shirley

★★★★★

a year ago

I’m an independent auto repair shop owner near Pittsburgh, Pa. I was traveling through the area when I picked up a bolt stuck in my LR tire. I chose Glennwood Village tire Pros because I could see he was an independent repair shop. When I pulled in and told him what happened he sent one of his techs out to look at it. Before I knew it he had it off the car and was repairing it. He had the tire repaired and we were on our way in about 30 min. Wade did the job very well and was well trained on the correct way to patch a tire. That area of Raleigh is very lucky to still have people that care and do the job right. Thanks again. Keep it up!

Rachel Urban

★★★★★

9 months ago

I got 4 new tires and an alignment today at Glenwood Tires and they are the best!! Reliable, convenient, knowledgeable and friendly. Will always go here!

Christopher Mariani

★★★★★

a year ago

Have to echo everyone else's comments about customer service - absolutely outstanding. Friendly, knowledgeable staff. Got 4 new tires put on my Tesla Model 3.

Stewart Outen

★★★★★

2 years ago

This is the only place I will have anything done to my car (if I can help it). Bryan, Joel, and the staff there are extremely friendly, timely, professional, but most important- trustworthy. There are many places I’ve been I don’t feel comfortable going back, and this is a place you can feel confident they simply will do the job(s) that need to be done. Thankful to have this place to go back to every time!

,Felisha O'Neal

★★★★★

3 years ago

I received the most outstanding Customer Service from the time my son and I pulled on the lot. I had a simple nail in my tire;I was back up and running in less than 40 minutes as Tim promised. The "Village" treated me like family and I am pleased to tell the world because you do not stumble across this type of Customer Service anymore ,Thanks

Stephanie Earp

★★★★★

6 years ago

Pulled into Glenwood EXXON with a flat tire. I was greeted immediately and told they could have my tire ready within the hour. That was perfect The Staff here are all about customer service with a smile. They showed me the mail in my tire, repaired it and calibrated all my tires. Excellent service. Thank you!!

Raven Anietie

★☆☆☆☆

a year ago

I was referred by a friend to go to Mavis Tires and have my car repaired. My car was making a knocking noise and I was told that it was the rod stabilizer. After it was fixed and I was ready to check out I was informed my car was still making the knocking noise and that it was the struts that was making the noise. When I asked, why didn’t they say that from the beginning instead of me wasting money on something that is not the problem and the reason why I came. In addition, the stabilization rod will be bent again because the main issue was not fixed which I was told is the struts.I would NEVER recommend this place to anyone. I feel ripped off and lied too!!!!!

Martha Wilkins

★★★★★

7 years ago

I went to Glenwood Village Exxon for my annual car inspection. I made the appt. for 12:00 and when I arrived, they took my car right into a garage bay and started the inspection. There was no wait time and car got immediate attention. It was discovered that my battery did not pass inspection. Time for a new one which they had available and installed it quickly. The service and friendliness was great! I highly recommend these guys!

Ruth Anderson

★★★★★

5 years ago

I have used Glenwood for years and they have always been professional and courteous. I really appreciate the full-service option for gas. I completely trust them with my car. Old fashion service with up-to-date technology. I wouldn't go anywhere else!

sean fitts

★★★★★

6 years ago

I have used Glenwood Village Tire Pros several times over the last 2 years. They are always prompt, professional, and very reasonably priced. They have even accommodated a rush situation I had with also having excellent courtesy and attitude. I highly recommend them for your tire needs.

Andy Battle

★☆☆☆☆

3 years ago

I took my Lexus in for a radiator replacement and was told it could be done; however, I was called the next day to inform me it would cost me $800 more than previously quoted...I decided to pick it up and just take it to the Lexus dealership where the cost for replacement was much lower... nothing was done to my car but my service bill was $116. it would have been great if they could have at least tap my engine coolant for that price....I expected better customer service.

Rick Russell

★★★★★

7 years ago

I just bought 4 new tires from Glenwood Village Tire Pros. The tires were shipped to the station, got a call from the friendly staff, and made the appointment for installation. Prices are great and the whole process was very quick! With these new tires, my car handles like new again. I'll keep coming back...Thanks again!

Cris Crissman

★★★★★

5 years ago

Great place for State inspection! Professional, personable, thoughtful! And knowledgeable! Was thrilled to learn that my 20-year-old car no longer is required to pass emissions standards. No other inspection station seemed aware of that recent change in the law. Thank you, Glenwood Village Tire Pros!

Suzanne Tant

★★★★★

5 years ago

Thank you Glenwood Village Exxon for fitting me in for an oil change earlier this week. Although I didn’t have an appointment and y’all were super busy that day, you still found the time for my car, and I appreciate that. As always, my experience was accommodating, efficient & affordable.

Terri Kelly-Hopkins

★★★★★

6 years ago

Brian and each and every person at this station could not be better. They are welcoming, unbelievably helpful and always offering to go above and beyond. It is amazing to have such a great business and a great owner and employees always there to help out. We are very lucky! Thank you to everyone at Glenwood Village EXXON! You’ll are the best!

Avery Salmon

★★★★★

6 years ago

Glenwood Village Tire Pros literally saved me hundreds of dollars, in the space of about 30 minutes. My car was 'stranded' - on the street with a totally flat tire, so that I could not drive it. I had no spare tire. After calling them Tire Pros was there in about 10 minutes. They brought a compressor and filled the tire - no tow necessary! I was prepared to buy two new tires - and these are quite expensive 'speed rated' tires (the only kind that fit my BMW with offset tire sizes). Tire Pro, however, offered to patch the tire instead, which they did, in about 15 minutes! I was very very happy with their super friendly attitude and great skill. I was back on the road in no time, for a fraction of what I was expecting to pay. GV Tire Pros have won my devotion, big time!