About Business
Collision Masters LLC brings expert Car Repair solutions to the local community in Raleigh, NC, Raleigh. From Auto body shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Raleigh, NC appreciate their attention to detail, leading to a consistent 5.0/5 rating from 70 reviewers. By focusing on the specific requirements of the Raleigh, NC area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Raleigh, NC and beyond.
Google Reviews
Sara Rueda
★★★★★
a year ago
Scott and the team were great and friendly. I needed a bumper fix and it was quick, and very cost efficient. If I ever need work done, I will be going back to Collision Masters.
Beth Johnson
★★★★★
7 years ago
Scott with Collision Masters did extensive body work on two of our vehicles and did a phenomenal job. Later I took him a vehicle that the dealership was going to charge me $1000 to fix the seat in and he simply removed some matting stuck into the mechanism and viola it works flawlessly ! Great honest hardworking company!
Morgan McKay
★★★★★
3 years ago
Scott and Julie are simply the best!! They not only repaired my car back to perfect pre-accident quality, but helped me deal with the insurance company for MANY months. I truly could not have gotten through this process without them. They are honest, loyal, hard working people and will take care of you no matter what. I would recommend them to anyone!
Rachel Betzwieser
★★★★★
2 years ago
I recently visited Collision Masters to evaluate an issue with my vehicle. The owner, Scott, assisted me and was very honest about the work required and fixed it on the spot. I highly recommend trusting them with your repairs.
Cortney Hatchell
★★★★★
Edited 8 years ago
We recently took our vehicle to Collision Masters after some major damages following an accident. We were very impressed with not only the service but the quality of work. From the moment we spoke with Scott, the owner, we knew our SUV was in great hands. He was really attentive, patient, and very knowledgeable. It was evident that it wasn't about the money but truly about helping the customer. He was more than willing to stay after his normal closing time to better accommodate our late schedule. He kept us informed of everything we needed to know and even helped us by dealing the insurance company himself when he needed to. He even touched up the paint in areas that weren't affected by the accident. It was very comforting to know that we were dealing with an honest business. He stands by his word and takes pride in his work. Scott is so hands on with everything it amazes me that they don't have a straight 5 star rating. You can't go wrong with this crew.
Karina Loor
★★★★★
6 years ago
If you are looking for the most amazing customer service, attention to details, professionalism and care, look no further than Collision Masters. Scott tendered wonderful assistance for my vehicle repairs, and he was able to fit me in on the spot. I rarely post reviews, but I highly recommend this team for your repair needs!
C F
★★★★★
4 years ago
Scott and his team are just great. They put a lot of effort into solving whatever issues you are having with your car, and in a very prompt amount of time. The customer service was amazing, and he made sure to stay in contact with me the entire time during my repair. That was my first time using this business, but this is definitely who I will always use if I ever need anything again.
Deborah Hart-Serafini
★★★★★
6 months ago
Professional, and honest! Knew what was wrong with my door latch right away and fixed it quick. Highly recommend!
MrsMouse Hands
★★★★★
2 years ago
I recently had the pleasure of getting a repair job done at Collision Masters, and I must say that my experience with this remarkable company has left an indelible impression on me. From start to finish, they exemplified professionalism, efficiency, and superior craftsmanship, ensuring that my car was swiftly back to its pristine condition. I was initially referred to Collision Masters by Sir Walter Chevrolet, who spoke highly of their expertise and dedication to customer satisfaction. Meeting with Scott, the owner of Collision Masters, was an absolute pleasure. His friendly nature and eagerness to assist truly set the tone for a positive experience. Scott took the time to understand my requirements, patiently answering my questions and providing expert advice on the repairs needed for my broken rear bumper and wheel well. Upon arriving at Collision Masters, I was warmly greeted by Julie, their friendly receptionist. Her welcoming smile and positive attitude instantly put me at ease, making the process seamless from the very beginning. Julie efficiently handled all the necessary paperwork, ensuring that everything was in order and ready to proceed. Her exceptional customer service skills played an integral role in creating a truly delightful experience. Once my car was entrusted to the capable hands of Collision Masters, I was astounded by how quickly they worked to get it back to me. Within just two days, they completed the repairs and restored my car to its original glory. The turnaround time was truly impressive and I commend them for their timely delivery. The true testament to their extraordinary service is the exceptional level of craftsmanship displayed in their work. The repaired rear bumper and wheel well were flawless, exceeding my expectations. It was evident that Collision Masters takes immense pride in their craft, going above and beyond to deliver an outstanding result. Throughout the process, the team at Collision Masters, including Julie, the friendly receptionist, demonstrated their utmost professionalism and commitment to customer satisfaction. Their clear communication, transparent approach, and seamless coordination made me feel valued and taken care of as a customer. This level of service is increasingly rare in today's business landscape, making it all the more remarkable. In conclusion, I wholeheartedly recommend Collision Masters to anyone in need of automotive repair and restoration services. Scott, Julie, and the entire team possess the knowledge, skill, and dedication to deliver superior results, ensuring that your vehicle is back on the road in no time. Their friendly and efficient service, combined with their exceptional craftsmanship, truly sets them apart in the industry. Thank you, Collision Masters, for exceeding my expectations and providing an unparalleled experience! Sincerely, Mrs. Hands
Steve Feeds
★★★★★
6 years ago
My 2008 TBSS was damaged in a hail storm and Scott and his Team did an exceptional job repairing the vehicle to showroom condition! Phenomenal service and excellent workmanship - Thank you!
loren miller
★★★★★
8 months ago
Scott at Collision helped me with 2 repairs on my 2017 Maserati , a rear tail light and drivers side sun visor. The dealer wanted to charge me $1400 for these 2 prts and $400 for labor. I purhased the tail light and visor on line for around $500 and Scott charged me $75 to fix the tail light and charged me nothing to put the new visor in. .So I saved over $800 on these items. i appreciated Scott's expertise and generosity in completing this work . I believe his rates for body repair work are competitive with auto any auto repair shop in Raleigh.
Katie Webber
★★★★★
11 months ago
Had an excellent customer service experience with Collision Masters, even going through an insurance claim process. Scott is highly knowledgeable and made my entire experience so much more pleasant. I would come back to work with him again in a jiffy if I found my vehicle in need of repairs again. Thanks, Scott.
Santos Nolasco
★★★★★
7 months ago
Great local shop here in Raleigh! They did a great job working on my truck. If you need any help contact Scott and he'll take great care of you and your vehicle.
Dan dV
★★★★★
a year ago
I wanted to sell my 2020 Lexus. My car had some dings and paint damages, so I took it to Scott Wilborn, the owner. I had been referred to him because it is a family-owned body shop, not part of some national chain. Scott wrote an estimate, which was for about $1200. When it came time to do the work, Scott, to my surprise, cautioned me that it probably was not a good investment of my money if I were doing the work simply to sell my car. So,I ended up Not having the body work done after all. When I it came time to sell my car months later, it turned out Scott was correct: the buyer noticed the exterior body issues, but still was willing to pay the Blue Book Value. I was impressed that a body work shop owner was willing to give up income to help out a car owner.
Golden Truth
★★★★★
4 months ago
Repaired my 2024 crv to how it was before the accident. They also vacuumed all the glass from the accident. They also drove me to my rental spot and waited till I received my rental car. I cannot comment on the price of this place because the at fault company paid everything. I wish they would have waited one extra day for the paint to dry before I received my vehicle because I drive on rough roads but overall good experience in a stressful time.
John Rustin
★★★★★
7 months ago
Scott and his team did a great job repairing my Toyota 4Runner. He kept me up to date on the timeline and progress of repairs, worked everything out with the insurance company, and delivered my vehicle back in great condition. I highly recommend Collision Masters!
Sean Ewing
★★★★★
3 weeks ago
Had my truck repaired here. They are all excellent at what they do!!
Jeff Vucich
★★★★★
2 months ago
Took my truck here after a blown tire shredded the bed side. Scott and his team were great. They kept me in the loop and let me know as the job progressed. I would highly recommend them. Good honest people!
Stella Blake
★★★★★
2 months ago
I'm so glad I found Collision Master's. They are so professional and so easy to work with. I had a wonderful experience with brittany she was so professional and very quick to help. Scott was also nice and very helpful. Thank you both so much. I will recommend them to everyone.
Thomeka Whitaker
★★★★★
5 months ago
Scott and his team helped me get my vehicle back into perfect shape after it was involved in an accident. My car was less than a year old and I was afraid I wouldn’t find anyone who could fix it back to its original shape, paint, and condition. I wanted so bad for my vehicle to look as if it was never involved in a collision and Collision Masters did just that!! I’m SO impressed with what their work I still look at my vehicle in awe. It took no time to get my vehicle back, and he touch base with me everyday. Thank you so much for your work, knowledge, and support. I would give 5 more stars if I could :)
