Meineke Car Care Center

John Oppenheimer

★★★★★

7 months ago

I had a screw in my new tire. Meineke removed the nail and patched the tire in minutes and had me on my way. Great experience.

Christopher S. Bjornstad

★★★★★

a year ago

I recently had my Toyota Tundra serviced at Meineke Car Care Center, and I am thoroughly impressed with the level of care and expertise they provided. From the moment I arrived, the staff was attentive and took the time to understand the specific needs of my vehicle. The service team conducted a thorough inspection and quickly diagnosed the issues with my Tundra, explaining everything in clear, straightforward terms. The repair work was done with precision and efficiency, and they were able to complete everything in a timely manner without compromising the quality of the work. I especially appreciated the transparency they maintained throughout the process, providing me with a detailed breakdown of the repairs needed and the associated costs. My Toyota Tundra now runs smoothly, and I feel confident in the quality of the service provided by Meineke. The combination of professionalism, technical knowledge, and excellent customer service makes Meineke Car Care Center the go-to place for anyone in need of reliable automotive care.

Don McCarty

★★★★★

Edited 7 months ago

Carl is Awesomeness!!! The place runs great now that he is there. And his guys are wonderful. Everyone knows their stuff.

Margaret Kellner

★★★★★

10 months ago

I have always had a wonderful experience at this location. Carl and the team are helpful, while being honest about what is necessary or not, with prices well below dealership quotes for the same work. Good people, good work.

Jennifer G

★★★★★

10 months ago

Carl was great! I got to the store at 5:15pm, without an appointment, to get my brake light fixed and I drove off all fixed at 5:30pm! Nowhere else would that happen! Thanks, Carl and Meineke for your friendly & fast service!!

Lupton Pittman

★★★★★

9 months ago

Karl and his team always do an excellent job of diagnosing a problem and fixing it. They are very reasonable in their pricing , and are very thorough in their repairs. I have been using Mineke for over 20 years at that location. That speaks volumes !! Go there and let them diagnose and fix your car problems !!

Ken Leibow

★★★★★

8 months ago

Great service. Reasonably priced. We replaced our Pirelle tires on my wife’s BMW X3 SUV and alignment. They did a great job and friendly service.

Mason Noble

★☆☆☆☆

6 months ago

Made an appointment on Saturday received numerous texts confirming my appointment. When I arrived the lights were off so I figured they were just opening up. I went inside the lobby and all the lights were off and nobody was there. Strange that the door was unlocked, so I just assumed maybe someone was in the back doing something. Wasted another 30 minutes until I discovered they were closed on Saturdays.

Erica Craig

★★★★★

7 months ago

Carl and all of the guys at the shop are so helpful, courteous and kind. They make sure to get the work done quickly and are so patient with questions and concerns. Definitely recommend!

John Musgrove

★★★★★

10 months ago

Fantastic experience with Carl and his team! My 2008 Chevrolet Silverado needed to pass an emission test for registering in NC and they got this all squared away in a by-the-book stepwise fashion until they identified all the problems and new what parts were needed. Carl was transparent about the costs as we worked through the diagnostics, and given how well that work went, I had them also replace all of my spark plugs and wires at a great cost. I am now planning to use this specific location for all of my car maintenance needs (breaks, battery, tires, etc.), as their team is very friendly, professional and know exactly what they are doing! Amazing service, 5+ star rating in my book.

Kyle West

★★★★★

Edited 7 months ago

Update: I may have to add a new, much less positive review, based on my current, ongoing experience and the sudden inability to reach them by phone. I’m used to taking my car to my long-time mechanic service and regardless of the simplicity or complexity of the task, I am usually without my car for several days, sometimes without even a courtesy call to keep me updated. The team at Meineke maintained contact. Between noon on a Friday and about 11:00 a.m. the next morning they worked on my AC and replaced the compressor and a leaky line so that I could travel later that morning in comfort. I will likely give them my business going forward.

Vin M

★★★★★

6 months ago

Second time going to this shop for repairs. Both times, the front desk has been extremely helpful and took the time to ensure I got the best price for the job. Very trustworthy, will be back.

Sarah

★★★★☆

6 months ago

I brought my car here for an issue with the brake lights because it was close to where I live. While the repair took a little longer than I had anticipated, I was still able to get it repaired in a timely manner without it costing an arm and a leg.

Logan Upchurch

★★★★★

7 months ago

I’m not taking my Mini Cooper anywhere else!! Carl always has the BEST attitude and takes care of the customer the best he can. The team is so quick and professional! I’ve gotten state inspections, oil changes, and repairs and every experience has been great and consistent.

Cary Young

★☆☆☆☆

Edited 6 months ago

The new picture is the type of washer they used with my oil drain plug. It was too big and never should have been used, that's what the Manager said when he came into the waiting area. He then showed me the proper washer, and I immediately asked, why didn't he use that washer. Crickets? Well, I fixed one of the problems that Meineke caused this week, I got the oil changed in my truck. After they messed up securing the drain plug properly and a couple quarts of oil dripped out of my truck, I took it back to Meineke to be fixed. They changed my oil again and I was hoping the drama was finally over. The next day, I went out and checked my oil level in my truck(I just had to). And sure enough, I was 2/3 of a quart low. They don't know how to secure the drain plug properly and they don't know how to read a dip stick?????? Next week, I'm hopefully fixing the stripped lug nut. Thanks Meineke. Folks, Meineke does not stand behind their work. You've been warned. It started with my truck. 15 minutes into the service, the mgr tells me they stripped one of my lug nuts and couldn't rotate the tires. He had know idea how to handle the stripped lug nut, huh. Meineke did it, and doesn't know how to fix it. The picture below is the oil slick on my driveway that Meineke caused when they put this big silver washer on the oil drain plug that didn't seat properly. Sent one of their employees that sprayed 2 aerosol cans of something on the oil slick and left. I then spent an hour with a hard brush in 96 degreed heat trying to scrub it off the concrete. The oil slick didn't come off. Meineke did it, and won't fix it. The other problem is all three vehicles had oil all over the interior of the cars/truck. The picture below shows oil droplets on the door of my truck. I kinda chuckled and shook my head in disgust because after cleaning a lot oil off my floor mat and center console, I guess I just missed those tiny oil droplets. There was also oil on the center console and leather seats in both cars. I've probably spent more time cleaning up oil than Meineke spent servicing my 3 vehicles(not done yet). From 2007-2019, I had my vehicle serviced at the NTB shop on Baileywick road between 150-180 times and never had a single issue. Their mgr left and I've been wondering in wilderness of incompetence every since. The search continues!!! I forgot to mention another situation that I've never experienced before, sorry I'm an old geezer. My third appt. was an 8 am appt on Wed. On Tuesday, I hadn't received an email confirmation from Meineke, so, I called the mgr. and asked if I was set for Wed. He said absolutely, 8 am Wed., great. I got there a little before 8, and the mgr. tells me he can't service my car today because he had to fire one of his guys and another didn't show up. I don't know exactly what happened, but I think he forgot to log my appt. that I conveyed to him the week before and was over booked. All the bays were full, who was working on those cars? Managers text August 8th, this all started in the middle of July "I completely understand. I had a nice long talk. These guys get busy and start rushing, than that's when we have issues. We have to slow down and watch what we're doing. Again I apologize, I'm going to speak with my guy and have him get that spot taken care of. No matter what it takes. More so, let me know if you find any other spots. I can have those cleaned off the car's as well. I just want to make sure your taken care of." Managers text Aug. 14th, 2 weeks, haven't heard anything "I have not forgotten about you. I ordered some compound that suppose to break it up and that won't hurt your grass. Bob let me know you have a nice lawn and I want to make sure it is not damaged at all, when we do this. I am still wanting to hear back from some power washers as well. The two I talked to, didn't seem qualified. I'm not wanting to cause more harm than good. We will get that oil stain, one way or another." It's been over a month, and I can assure you folks, Meineke hasn't taken care of anything.

The Dome

★★★☆☆

5 months ago

SATURDAY, September 27, 9:55 a.m. - The place is closed. I guess they need to update this information here on Google Maps.

Sylvia Rodriguez

★★★★★

7 months ago

Let me say that myself and my boyfriend had great experiences at this location. As a woman, I have had negative experiences at car care shops where I've been up charged or just treated rudely. The people working here are knowledgeable, approachable, friendly, and quick! The front desk care representative goes above and beyond and any of the technicians who came by were just as wonderful.I hope everyone who visits this location can show their appreciation!!