Carfix Auto Repair & Tires Raleigh

Carrington Wells

★★★★★

a month ago

Best car shop!!! So delighted to have found Car Fix; I just happened to be driving by the VERY convenient location at the corner of Hillsborough and Henderson streets near NCSU, trying to figure out where to take my car. CAR FIX— the sign called me! Turned out to be a great stop because the super friendly, knowledgeable, professional, and trustworthy guys there were able to fix everything that was wrong with my car in record time for much, much less than I had anticipated. I will definitely be back! Thank you so much, Car Fix!

Nancy

★★★★★

a month ago

Kyle and his team were super nice and extremely helpful. Kyle was very transparent about prices and focused on what was best for my car rather than trying to see me something. The service here was spectacular and I will definitely recommend this place to anyone that know that has a car issue.

Laas

★★★★★

a month ago

Stopped by Car Fix on my way to work this morning as my low tire pressure indicator was on. They helped me get my tires filled quickly and got me back on the road in less than 10 minutes. Really appreciated the quick service!

John Charles

★★★★★

a month ago

10/10 job, guys. Highly recommend them and I will return. My brakes went out just down the road from this shop. After seeing brake fluid leak from my rear hub, I called Carfix up and spoke to Tim. When I got the car to their shop, Tim was extremely professional he communicated expectations effectively. They even called me an Uber home. Over the next couple days, they communicated a ton about their findings on my car, recommended repairs, sent and invoice with pictures and videos of issues, offered financing, and once things were squared away and they had a green light, fixed my car very quickly.

Michael Ball

★★★★★

3 weeks ago

What a great group to work with! We’ve taken two different cars to them over the past few months, and both times they quickly diagnosed the issue and got us back on the road. Professional, efficient, and easy to work with. Thank you!

Jack Stevens

★★★★★

3 months ago

I had an excellent experience with Carfix Auto Repair & Tires on Hillsborough Street, even though I wasn’t physically there. My daughter, who attends NC State, brought her car in for a flat tire. When they removed the tire, the team discovered serious issues with the control arm and ball joint assembly. Because I wasn’t local, they took the time to record clear videos and walk me through the problem step by step, pointing out exactly what was wrong so I could see firsthand that it was a legitimate safety concern. I really appreciated that level of transparency and professionalism. After that, they went a step further and researched the vehicle’s maintenance history and manufacturer-recommended services so I could be confident the car was being maintained properly and safely. Throughout the process, they were professional, polite, and very easy to work with. As a parent with a child away at school, that kind of communication and care means a lot. I highly recommend this team and wouldn’t hesitate to use them again.

Jane Lebowitz

★★★★★

2 months ago

Tim and the team at Carfix on Hillsborough Street went above and beyond for me today for my car repair needs. I came in for a simple free estimate, and received an in-depth diagnosis of my car's transmission issues, excellent customer service, multiple repair options at different price points, and plenty of advice. After having my car inspected and even test driven, Tim called me personally to walk me through all of the issues encountered during the inspection, explaining everything in layman's terms which helped me to understand clearly. Though I didn't decide in that moment how/when to proceed with the transmission replacement my car needed, Tim handled my case with absolutely integrity and care. Best free estimate ever, highly recommend!

Garrett Lutz

★★★★★

4 months ago

I am so late in writing this review! I received EXCELLENT service from this CarFix location a few weeks ago. Elliot and other employees went above and beyond to ensure I had a great experience. They walked me through exactly what needed to be repaired and explained how they arrived at their pricing. They showed me videos and photos of the issues in my vehicle. They offered to schedule all pickups and drop-offs through Uber with no additional cost to me. At no point did I feel like they were trying to pull one over on me or get me to needlessly spend. I left here with more knowledge on my vehicle and a very positive impression of CarFix! My car drives like a dream now. A HUGE thank you to the entire CarFix staff! I will be sure to come back if I ever experience car troubles again. I cannot recommend this place enough! - Garrett

David Simas

★★★★★

2 months ago

I am grateful for the team at Carfix. I have a daughter at NCSU (we live in Charlotte) and it is good to know I have a trustworthy vendor partner in Raleigh if my daughter's (older) car needs maintenance or has a problem. Elliot is an excellent communicator and has provided me with timely updates each time. Thank you Carfix!

Marina Altmann Godoy

★★★★★

5 months ago

I had a great experience, they were super nice and easy to work with. I took my car in the afternoon and it was ready the same day (I picked it up the morning the next day for convenience purposes) They were nice on the phone when updating me on the state of my car. the price of my repair and oil change was very reasonable. Overall, a very positive experience, I will be taking my car here in the future.

Zachary Schloemer

★★★★★

2 months ago

I've gotten a few services here and they are always reasonable and have explained the problem, showed it to me, and then explained the replacement/fix. Today I had another shop tell me I needed to replace my breaks so I brought it here for a second opinion. They inspected it (for free) and let me know that my brakes were fine. I would highly recommend Carfix.

Georgie Tucker

★★★★★

2 months ago

These guys did a fantastic job for us for two vehicles. Great communication, super helpful in resolving our issues. Went back to them specifically because of great experience with first car. Definitely recommend!

NC Sam

★★★★★

Edited 4 months ago

This was a new place offered to me for warranty service. Elliot (and Tim) was an amazing service advisor with timely updates and upfront with all aspects of the work abd expectations. The mechanics must be amazing too, as the vehicle I picked up was vastly improved from when I dropped it off. At one point, Elliot even went on a test drive with me to see/hear the symptoms of the car. I would not hesitate to have any vehicles serviced at this facility.

Ragen Brock

★★★★★

a month ago

Was about to leave to visit family and was met with a huge bolt in my tire. The guys there were so helpful and fixed my tire in no time. Explained the whole process to me and provided me with options. Definitely going back in the future!

Danny Johnson

★★★★★

a month ago

Was referred to them by a friend, dropped vehicle off, vehicle was done in reasonable time, pricing on the problem was great. They stayed in touch with me threw out the process. overall a great job. thank you , look forward to doing business with them in the future.

Aya Ikematsu

★★☆☆☆

2 months ago

My husband brought our car in to replace the brake rotors and pads on the front tires. After the completion of the job, there was a consistent squeaking noise and was worse as time went on. He came back in to get the brakes re-looked at and was told it would be an additional cost to even check the replaced breaks, which he declined to do so. My husband went to another mechanic, where it was discovered that the newly replaced break pads on the front right wheel were not lubricated and causing the squeaking noise that we heard. It was upsetting that they did not offer to double check their work, without additional cost, and did not remedy the situation.

Dave Murphy

★★★★★

2 months ago

I had walked by Carfix numerous times with my dog and needed some repair work, oil change and inspection on a few of our cars so I thought I would give them a call. They were very nice when I called and Elliot fit both cars in the same day to help me out. They made several suggestions when I picked the cars up and the pricing seemed very fair.