About Business
Mission Valley Service Station is a highly-reputable Car Repair service provider based in Raleigh, NC. Mission Valley Service Station covers all facets of the Car Repair industry, with a focus on Auto repair shop, Gas station. With over 268 reviews and an average rating of 4.8/5, Mission Valley Service Station is a trusted name in the industry. Their presence in Raleigh, NC ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
elle
★★★★★
a month ago
I’ve been going to this shop for a couple of years while attending NC State, and I would really recommend it for students. It’s easy to get through from the wolfline, so you can just drop your car off and go to class and pick it up when it’s ready. Their prices are reasonable and they’ve never tried to upsell me anything like other places will. Service times are also really fast, you don’t need an appointment and if they don’t think they can fit you in they’ll just tell you to come back tomorrow. One time my sister and I were about to drive two hours home and there was a hole in my tire. I got to the shop at almost their closing time and was freaking out and they just immediately fixed it on the spot and didn’t charge me for it. This is a small business worth spending your money at and coming back to, I couldn’t recommend it enough.
chris pratz
★★★★★
3 weeks ago
My daughters car broke down while she was in Raleigh. She got the car there Saturday afternoon and they took it right in. She was back on the road in around 2 hours. Excellent service and fair price. Saved me from a long distance tow bill.
Brian Taylor
★★★★★
4 months ago
Writing this review because I think it's important to recognize when you come across a business that is honest & high-integrity. I recently brought a car to Tommy and his team because it wouldn't start. They worked on it for nearly a week, trying various things including replacing the throttle body, and (eventually) realized the issue was very simple-- it was the key. We tried my spare key and it started right up. (Apparently a malfunctioning transponder in the key can prevent the car from starting, but the expected security light on the dashboard wasn't coming on.) Now here's the surprising part -- Tommy waived the vast majority of the charges, so my cost was a fraction of what it might have been. (He even offered to waive 100% of charges if I wanted him to.) I was shocked, and really thankful. I will definitely use and recommend this shop in the future.
Brian Sainz
★★★★★
a month ago
I really appreciate the help and service Mission Valley gave my son recently. They were able to get his car in and provided quick and reasonably priced service to allow him to get home for the weekend. Thank you.
Michelle Chen
★★★★★
2 months ago
The only place I go for my regular maintenance and inspections. These guys have top notch service, honest prices, and sparkling personalities. Always a pleasant experience and work I know I can trust.
Ashton Godwin
★★★★★
7 months ago
I have been a loyal customer here for more than a decade. Tommy and his guys provide reliable and knowledgeable services with fair and reasonable prices. Never had a bad experience. This business is trustworthy, efficient and reliable. Highly recommended.
Gabriel Thompson
★★★★★
a month ago
Great service from a kind fellow. Have gotten an oil change here and it was top notch. Hard to find nowadays
Kaitlyn Bryant
★
☆☆☆☆
6 months ago
We got a tire rotation a while ago. The technician used the wrong size lug nut (not sure how, considering all the nuts were there when we brought it in) and over tightened them. This is wild, considering one of the other tires was loose and still another was missing bolts! Both the over- and undertightening posed us risks, one a serious safety risk we are lucky to have caught and another the risk of being unable to fix a flat should we have gotten one while on the road. The service was cheap, but we haven't gone back because the quality matches the price, unfortunately. Oh, and having to go and purchase the right sized lug nuts and replacements for the ones they forgot to put back on.
abby geno
★★★★★
a month ago
Tommy is amazing! He made my trip there seamless. thank you mission valley service.
Walker Hinerman
★★★★★
2 months ago
Tommy and his crew fixed up an old axle joint on my Subaru Forester in one day. Excellent, straight forward service!
Caitlin McCann
★★★★★
5 months ago
Had to get my radiator replaced. They did it the same day and at a reasonable price. Very nice and helpful
Bridget P
★★★★★
7 months ago
Great service. You tell them what you need done and they do it. They don’t beat around the bush and sell you on other stuff and they do a great job. Very straightforward and honest work. A friend recommended this place to me and I will always keep going back now after this great experience. Highly recommend.
Benjamin Magee
★★★★★
4 years ago
Tommy is the best mechanic in Raleigh. Been here 50 years. He’s the man! Treats people fair. I’ve worked on cars, it ain’t easy sometimes. Great shop.
Esteban Gonzalez
★★★★★
11 months ago
No exaggeration, I had the best auto repair experience of my life. The bottom of my bumper was dragging the streets after Dreamville and I had to drive back home to Florida. Mr.Niles, took care of me quickly, professionally and efficiently! A job that would have easily cost $200 bucks at another auto shop, Mr.Niles and Mr.Tommy did it at a fraction of the prize and BETTER! I can sing enough praises about this shop. Pay them a visit if you’re local or visiting, They’ll take care of you.
Jon Whaling
★★★★★
a year ago
We took 4 cars in for pre-purchase reviews last week. Tommy personally inspected all of them and turned them around within hours. He kept us from buying 3 of the cars, finding significant repair needs. Can't thank him enough for saving us $thousands$ in repair costs on a used vehicle. Trust Tommy!
Sydney Ragsdale
★★★★★
9 months ago
Started at 3 other places with various things told to me. I’m very wary of getting scammed as a young female. Mission Valley took INCREDIBLE care, demonstrating and answering every question I had. They saved me hundreds of dollars and were nothing but kind. I will not return to another place in raleigh. I will ONLY be coming here, and recommending my friends and family here. 10/10 experience.
Scott Black
★
☆☆☆☆
a year ago
I have NEVER experienced such incompetence and poor customer service as I did recently with this auto shop. We received an estimate for work. We were charged double the estimate! The car broke down in LESS than 24 hours on the interstate! Had to have it towed to another shop, who pointed out ALL the issues Mission Valley missed, including to a blown head gasket!!! When we called to express our concerns and frustration, Tommy, the owner, clearly stated in no uncertain terms that he wasn’t going to do ANYTHING to make the situation right at all. I urge ANYONE who is thinking about having service or repairs done at Mission Valley Service Station to save yourself, the time money, and head aches of dealing with these people. DO NOT TAKE YOUR CAR HERE! You’ll thank me later!
Cherrell Jones
★★★★★
8 months ago
It was a truly wonderful experience, and the customer service was excellent. I was able to arrive early, and they efficiently completed my oil change without any problems. I certainly plan to return.
nrgriffi6565
★★★★★
a year ago
$500 cheaper than the dealership and they got it done faster! Had a Sideview mirror replaced by these folks and they did a great job. They are one of the few places I know I can take my car and get a fair deal.
Karen Hammond
★★★★★
a year ago
Best shop in Raleigh. Been going here for over 25 years. Always fast and fair. Tommy and Niles and the crew have taken care ofany cars for me and my family. No frills and best customer service.
