Brown's Alignment, Brake, and Auto Repair

Belinda Black

★★★★★

3 months ago

I drove from two hours west to attend a lunch with the fam on Christmas Eve. My car shook and shuddered all the way to Raleigh and I was a nervous wreck! Much to my delight I saw Browns bays were open and pulled right in. Though they were very busy, Scott took the time to drive my car and balance my tires. As far as I’m concerned he was Santa Claus! I made it to my lunch and was able to drive home smoothly!

Bill Bond

★★★★★

Edited 8 months ago

Wow! Was blown away by these folks. It's hard to find a reasonable, honest, "old fashioned", competent auto repair place any more. These folks ticked all the boxes. Took the car in for an alignment. They went through and kept seeing something that wasn't quite right. They looked and found an issue that 2 other alignment shops have missed. Gave me the assessment so I could make an informed decision. This is professionalism, attention to detail and customer service. Will keep going here as long as they'll have me.

Clint Wills

★★★★★

3 months ago

Came in. No appointment. Tire going flat. They found a nail in tire. Staff very understanding that i couldn't leave my truck as i use it for work. Brown's sqeezed me in. Fixed my tire within 30 min. Very good price.

Martha Marshall

★★★★★

4 months ago

I would not go anywhere else in this city but Brown’s Alignment. They are wonderful gentlemen and can fix just about any issue you may have with your car. They can do the little things too like oil change and rotate your tires. They are the BEST. Martha Marshall

Tori Aubrey

★★★★★

4 months ago

We recently took both of our vehicles in for maintenance and I highly recommend Brown’s! They were very efficient, professional, and knowledgeable. Most importantly they are very honest about what services need performed and what to wait on.

Jessica Butler

★★★★★

2 weeks ago

I have been going to Brown’s since 2008. They always have great service. I went in for an oil change. All the mechanics are great.

Brenda

★★★★★

9 months ago

My daughter is moving to Austin next week, and we needed to buy a used car asap. We were fortunate to find one quickly, but we are not mechanics and we wanted confirmation on its value and condition. As these things go, we only had one day to have it inspected by a mechanic. So we took our chances and drove to Brown's to see if they could squeeze us in for an evaluation. Not only did they do that, but we had a comprehensive analysis of the car within an hour and half. This full report gave us the confidence to purchase the car based upon the thorough inspection- we were better informed of this "as is" vehicle. They were so thorough that they even found areas where the paint had been touched up which may have indicated an unreported accident- and we could not see these spots with our own eyes. Thanks so much to the super team at Browns!

Sarah Khuwaja

★★★★★

6 months ago

My husband and I were in a minor car accident hundreds of miles outside of Raleigh. We chose to get towed to Browns specifically because multiple trusted neighbors recommended them. And they were right — Scott and Bryan were terrific. They accommodated our insurance adjuster, were incredibly communicative, and repaired our damaged car (including replacing a destroyed fuel tank) quickly. Highly recommend

Steven A. Benko

★★★★★

3 months ago

I really appreciate the work that Brown's does. They are efficient, honest, and thorough. I trust everything that they are saying and they deliver great service in a timely manner. They are very easy to communicate with and completely transparent about issues, needed repairs, and billing. I'll keep going back to them ...

Rachael Wooten

★★★★★

Edited 2 months ago

These folksdo a great job every time. They got me in quickly, got the car repaired quickly, all for a reasonable price and extremely friendly service. I cannot recommend these people more highly !

Patti Sadler

★★★★★

9 months ago

Love Brown's! Will not take my car anywhere else. Great folks - extremely knowledgeable, honest, fair prices, and all around wonderful staff to deal with. So happy to be able to take my car in and know that I will be treated fairly and in a timely fashion. Truly cannot say enough nice things about this business. Highly recommend.

Mary Jane Ellis

★★★★★

6 months ago

My first visit to Brown’s was in 1988. Happily over the last few years I have returned to Brown’s for their excellent service and am glad that they are still the same friendly, reliable servicers of my Honda family of cars including my 2012 Odyssey van.

Lauren Miller

★★★★★

2 months ago

Browns got me in the same afternoon when I had a leaking tire. They diagnosed it and gave me a quote. They gave me time to check with my partner before going forward with no pressure and waived the normal cost for the diagnostic. It was easy to set the appointment for installation and alignment and they texted and called to let me know it was ready. Tires are expensive but they priced out better than competitors, too. Great experience.

John Ray

★★★★★

5 months ago

As usual, the service at Brown's was right on. This is the only place I will take my car to be repaired. They are great at what they do and I trust them completely. With their help, my 2013 Toyota RAV4 is now at 200,000 miles Thanks, y'all!!

Pedro Diaz

★★★★★

6 months ago

I took my 2002 Nissan Quest to replace the fuel pump. They also took a look at other issue dealing with Engine misfire Let me begin with the fact that it was the first time I bring my vehicle to this shop. I decided to try and believe me, they're amazing. They gave me a quote and that was the price I paid. They were in communication with me to make sure they had all the details of vehicle problems. They completed the repair on time and even checked free off charge the other issue. Bryant was of great help with recommendations. Felt very satisfied with the service I received from Brown alignment shop. Definitely I will recommend this shop to anyone needing a trustworthy quote and repair services. Thank you for the great job performed. I have another vehicle that needs repairs and definitely will take it to them.

Monica Lee

★★★★★

a month ago

I stopped by Brown's Alignment for a vehicle safety inspection. I was in-and-out in matter of 15 minutes. It was easy to schedule an appointment on their website and the inspection was very quick. Definitely recommend!

Marie Laquidara

★★★★★

3 months ago

I am so pleased with the work done on my car at Brown’s Alignment! They are so pleasant to work with and everything was completed promptly. I like that they send a reminder about my appointment - and even a follow-up text to be sure my car was running smoothly after the work.