TransMedics

Ashton

★☆☆☆☆

a month ago

I brought my truck to this shop after experiencing issues and was told—confidently—that it needed a full transmission replacement. I was quoted a massive repair and given the impression that the vehicle was essentially on its last leg. Thankfully, I decided to get a second opinion and took it to the dealer. The actual problem? A bad battery. That’s it. No transmission issues whatsoever. This shop either failed at basic diagnostics or attempted to upsell an unnecessary and extremely expensive repair. Either scenario is unacceptable. A transmission replacement versus a battery is not a small oversight—it’s a major misdiagnosis that could have cost me thousands of dollars. I strongly recommend anyone considering this shop to get a second (or third) opinion before authorizing any work. Trust is critical in auto repair, and based on my experience, this shop does not deserve it.

todd humphrey

★★★★★

a month ago

These guys are absolute awesome. They were recommended to me and it was a great recommendation. They took care of my transmission, my shifter and my brakes and did a wonderful job in a timely manner. My truck is running right now.

Autumn Foley

★★★★★

a month ago

I came to TransMedics for a second opinion on a transmission issue. Even though the diagnosis ended up being the same, I felt a lot better after talking with them. They took the time to explain what was going on and what actually needed to be done, and I never felt rushed or talked down to. They were willing to work with my timeline, which ended up being slower than I would’ve liked (and probably them too), but they were patient and flexible and still got everything completed. Communication was good throughout. It was an expensive repair, but transmission work usually is. Overall, I feel good about the experience and would recommend TransMedics if you’re looking for honest, straightforward service.

Wayne Hill

★★★★★

2 months ago

I highly recommend Nick and his team at Transmedics for your auto repair. I had them replace the transmission on my wife’s Chevy Tahoe. The pricing was what is expected for the year and make. The job was completed in timely and on target with estimates with no surprises. Wayne H

Brother Darryl

★★★★★

Edited 7 months ago

I went here for a 2x. I needed an honest opinion to address over-heating for my Malibu. Once these guys did in-depth analysis they found it was not water pump, nor thermostat. Pressure was normal. I was so relieved. (** For peronal reasons I foresee my son and I might need this car to sleep in from being homeless.**) The manager assured me they noted it had too much water not enough anti-freeze. They flushed the entire system, tested pressure and added 50/50 DexiCool GM recommended Coolant. Dealing with a nasty manager at ROSEN who did not want me to buy a car and give her my entire award from court settlement, started to hit my heart really hard. Transmedic assured me I made a good choice in getting a car and not riding 4 busses to Durham 2hr. 44min. With a car is only 28-35 mins. Transmedic manager explained everything I need for my car. Little by little getting fixed. **The guy located in the office behind the desk is A-OK!.. In these tough times 2025, it feels good to know Transmedic is honest and treat you like family. Personally from my son and I facing homelessness. Transmedic was a relief in our time of needing reliable car service.

Scott Hand

★★★★★

Edited 3 weeks ago

I took two different car to these folks with two completely different issues, they had them diagnosed and ready for my approval in about 24 hrs. One of them just needed a simple recalibration with the diagnostic tool and that was it. No extra charge! I have found my new go to for my vehicles! Great bunch of folks, they do more than just transmissions, I had no clue. Go see them!

Thomas Penna

★★★☆☆

3 weeks ago

I brought my 1985 Eldorado in for a fuel tank leak, fuel tank was recently replaced by TransMedics. I was told the leak, which was large- about 8-10 dia puddle after each of my two drives, was due to the tank being overfilled. I asked why this tank would overflow? I wasn’t given a specific answer and I was told TransMedics will reach out to the manufacturer, Precision Fuel Tanks to determine if there is a reason the tank would overfill. Baffles were mentioned as a possible cause. I picked up the car on Monday 3/2, I’m still waiting for TransMedics to me call back with additional information to solve this safety issue.

jonathan kearney

★★★★★

2 months ago

The staff is very knowledgeable and helpful with feedback about my vehicle. They went above and beyond to make sure in great detail that I was informed of all issues concerning my vehicle and even what issues needed attention now and what issues could wait. I would highly recommend. Thank you

Jessica Thompson

★★★★★

a month ago

I would highly recommend TransMedics I had a misdiagnosis from Midas saying that my transmission was leaking, but transmedic caught the issue my radiator was busted. They saved me thousands by actually taking their time to look at my vehicle. I would definitely come again.

Derrick Tedder

★★★★★

Edited 4 months ago

I will never take my vehicle anywhere else! Nick and Allen and all the mechanics were absolutely wonderful. On a scale of 1 to 10 my experience with Transmedics was a 20. Not only did they fix the problem the dealership could not. They removed and replaced my transmission in two days. The dealership had my vehicle for over six months and couldn’t correct the problem. In this day and time, someone who actually does what they say they’re going to do is a breath of fresh air. I would highly recommend Trans medics to anyone with mechanical issues.

Bahram Sanaei

★★★★★

7 months ago

I brought my car in for a transmission fluid replacement and the 70k-mile transmission service, and I’m very happy with the quality of work and service I received. The team was professional, thorough, and took great care of my vehicle. I returned for a follow-up visit to have the transmission rechecked, and they kindly flushed and refilled the fluid at no additional charge. I truly appreciated their honesty and dedication to customer satisfaction. I highly recommend this place for anyone looking for reliable and trustworthy automotive service!

Robert Stoddard

★★★★★

4 months ago

I have a 34 yr old car and it is hard to find auto shops willing to work on it. I was very pleased to find Transmedics and that they accepted my car. I thought my transmission was making grinding noises and Transmedics determined it was the A/C pulley. They did a complete car inspection and pointed out that the front suspension ball joints were worn out among other things. I am very satisfied with the turnaround time and results of Transmedics work on my daily-driver car.

Scott Iden

★★★★★

6 months ago

While we were away on a long anniversary trip the team at TransMedics accepted and repaired my rear axle in my 2015 Ram 1500. I originally took my truck to our main mechanic shop and when they could not do the rebuild they transported the truck to TM and so glad they did. TM came in just below the original estimate and called me to discuss a performance upgrade if I wanted it, to save money and time while the rear end was open. My broken parts were saved and shown to me with some professional knowledge on what happened and why. Great staff, great work, AND a 36k/3year warranty...and that is awesome!

Chris H

★★★★★

2 months ago

They did my rear diff about a year ago. They warrantied the front seal two months ago when it started leaking. It started leaking again a week later so I took it to them, they found the issue. Ordered the parts and fixed it that day. Best warranty experience I’ve ever had!

Savannah Figuracion

★★★★★

2 months ago

These guys are honest, helpful, and efficient. I moved and left a shop I’d been going to for yearssss. As a woman that truly doesn’t know the first thing about cars, mechanic shopping is a very expensive task. I got lucky on my first one. I’d recommend them to anyone.

Chrissy Nix

★★★★★

6 months ago

Great team and friendly staff like a family, they don't overcharge and keep my car running great! They have an efficient online system to schedule your service appointment and do their best to provide fast service and call you during service to keep you informed. Waiting room very clean with wifi and coffee- best place to come for all your car needs! Also oil changes cheaper here too.

Judi P

★★★★★

Edited 2 months ago

Sorry I did not recognize that you were the place I had an oil change. You were SUPER and so HONEST . You explained all to me and took excellent care of my 2001 Jeep. I thank you so much.. Merry Christmas Judi Picha