Autobahn Service Center

Solomon Frank

★★★★★

8 months ago

Autobahn Service Center in Orem was absolutely fantastic to work with!!! From the moment we walked in, everyone was super pleasant and welcoming. They took the time to really listen to us and understand the issues we were having, especially the problems we had already tried to resolve elsewhere. It was clear they cared about getting things right, not just rushing through the job. The team was thorough, professional, and incredibly knowledgeable. They did an incredible job diagnosing and fixing the issue, and we left feeling confident and grateful. Highly recommend them if you’re looking for a trustworthy and skilled auto shop that truly puts the customer first!

Judy Beck

★★★★★

Edited 10 months ago

Working with Autobahn was awesome. I was visiting from out-of-state. My engine light came on and I took my car to the dealer. It was the worst car maintenance experience I have ever had. I did not feel comfortable having them fix the many issues they said needed to be taken care of. One being the air conditioner which worked when I went in, and did not work when I left. A mechanic recommended Autobahn. Family members take their cars there as well. I had a tight time frame. I needed to drive the car back to California shortly for work the following day. Autobahn got me in within two days, finished the work--which involved a number of issues--by the next day, treated me kindly and quickly, gave me correct timelines and I was able to drive home safely and confidently, with a cost was one-half of what the dealer was going to charge me. I can't say enough about all aspects of working with them.

Jonathan Ames

★★★★★

5 months ago

We’ve been coming to Autobahn for years because they offer wonderful service at a very reasonable price. I love the honest hardworking people here.:)

Parker Walton

★★★★★

5 months ago

I’ve got a BMW and an Audi that have always been serviced by them. Autobahn is fair, honest, knowledgeable and trustworthy. What more could you want?

Sam Miller

★★★★★

7 months ago

These folks at this shop are top tier. I bought a car up the road from them in Midvale, (THG, steer clear of them, long review posted on their review page) and a few miles outside the dealer I got an EPC light, so I pulled in here to see if they could help. They immediately worked me in, read my codes, and doled out great advice on what to do moving forwards. 10/10 would recommend them, such kind, skilled, and attentive employees.

Alexandra Taylor

★★★★★

2 months ago

They always know my name when I walk in and are honest and kind people and they consistently do good work.

Kyle Bringhurst

★★★★★

3 years ago

The customer service is always top notch, and I highly recommend them. My Experience: I’ve brought my Q5 in a couple of times. It was making a noise when driving that was misdiagnosed at another shop and couldn’t fix it. The people at Autobahn identified it quickly (came on a test drive to have me point it out), fixed it, and then when I came the actual mechanic had me take it for a drive with him to make sure I was satisfied. The price was a bit more than I was expecting to be honest, but from this experience I learned I get what I pay for. Cheaper shops couldn’t identify or fix it, yet I still had to pay obviously. I will always bring it here and avoid having to pay twice, which will actually save me money in the future.

Renan Mesquita

★★★★★

3 years ago

They’re amazing! High recommend and definitely I’m lifetime customer from now. I took my R8 there and they took care really well if my car and there’re super fair on prices! The front desk girl, mechanic and manager are amazing! Thank you guys!!! You’re the best!

S Lewis

★★★★★

4 years ago

The Autobahn Service is one of the best auto mechanics shops in town. They’re always busy because it’s really hard to find and honest mechanic these days. Gary Cheever and Family/Employees are hands down the best!!! A family owned business for 30 years plus.

Trent Winn

★★★★★

11 months ago

This Shop is the Best Shop I have ever in my entire life have dealt with. They go above and beyond!! the entire team down there is amazing from the front staff all the way to the Technicians. The most honest shop that I have come in contact with in all my years! incredible work, incredible team!! Thank you guys keep up the good work

Courtney Westbrook

★★★★★

10 months ago

Super professional, super friendly, and super communicative. Plus this is the least amount of money that I have ever paid for preventive maintenance on my car. Way more reasonable than any of the stealerships. I will definitely be using only them for all of my VW needs from now on! Thank you so much, guys!

Ashley W.

★★★★★

a year ago

They got the job done fast and did a fantastic job. Plus, the price was really reasonable—no hidden fees or surprises. It’s so nice to find a mechanic who’s both reliable and affordable. They were very nice and professional, I couldn’t believe it! If you need a trustworthy mechanic who won’t break the bank, I highly recommend Autobahn. I’ll definitely be going back for any future car problems. Thanks for the awesome service!

J Burklund

★★★★★

a year ago

Taylor did incredible work. I (a nitpick and a worrywart) hit him with every little worry and bother I could think of, and he tackled everything like itbwas nothing! I drive a 90s BMW, which is a lot to handle for any shop—not for Taylor! Truly a god among men. This was no small job, either! A complete suspension replacement, cooling replacement, power steering work, and more!! Seriously cannot recommend these guys enough. It took me a lot of years living in Utah to find a shop this good, but this is truly the greatest place around!

Jon Williams

★★★★★

a year ago

I did something dumb, and Autobahn fixed it. After we left, a warning notification came up on the car and when I called them, they came to my house to take care of the problem. It was a simple fix, and they could have told me to bring it back and they came to me. Seriously the best customer service I have ever had with a repair shop, top notch, 10 out of 10, 5 stars, best place ever!

Doris Stone

★★★★★

a year ago

They got me in and out on the same day for my Mercedes' regular and auxiliary batteries. Very fairly priced services and friendly/knowledgeable staff. Parking lot is jammed up with a lot of vehicles, so that is the only complaint. Definitely recommend!!

Bryan Waite

★★★★★

a year ago

I have been going to Autobahn in Orem for 17 years. They are by far the best shop and people I have ever worked with. They are most knowledge, timely, and friendly shop I have had. Courtney always goes the extra mile to make sure we are taken care of. I trust them implicitly and highly recommend them to anyone.

Jaedie Elton

★☆☆☆☆

a year ago

I had a terrible experience with this auto shop due to their lack of communication and prioritization. It took them 3 weeks to give me a diagnosis, even though I had already told them what the issue could be. During that time, I had to call them multiple times just to get any updates. It was clear my car wasn’t a priority because they weren’t working on it until I told them to. At one point, they claimed they were waiting for my approval to install a battery, but they never even called me to ask for approval in the first place. After finally finding the part they needed (which took a couple weeks), they gave me an estimated turnaround of 2 weeks, but it ended up taking 3 weeks. On top of that, they didn’t know the ECM had to be programmed or how to do it. They called in a technician from some where else, assuring me it would only take a day, but later blamed the technician, calling him unreliable. After more delays, they had to find someone else to program the ECM. It became clear they didn’t know what they were doing but still took on the project, wasting my time in the process. While the quote they provided wasn’t bad, the poor communication, delays, lack of urgency, and knowledge made this experience a nightmare. If you want your car treated like a priority, avoid this shop.