About Business
AutoDoctor is a highly-reputable Car Repair service provider based in Tacoma, WA. AutoDoctor covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 41 reviews and an average rating of 4.7/5, AutoDoctor is a trusted name in the industry. Their presence in Tacoma, WA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Nathaly Leon
★
☆☆☆☆
10 months ago
Honestly one of the worst services I have received in my life. I came here to support a small business near my house, I just needed my breaks done and a door handle fixed the quoted me $812. I asked for just the break pads to be done on my 2010 ford focus since there was no real issues just time for new ones. Which then was quoted $505. 5 days go by w/o any updates, finally I text back asking for my car back. The lady claims they needed extra time "to bleed the breaks" that my new total was $920 since I apparently needed the master cylinder replaced & since they had to take more time than expected. She then claimed shops can legally charge up to 10% more w/o prior authorization when I told her that it should have been ran through me before doing it. Her attitude was horrible & when it was time to pick up my car the next day they claimed that they were in the hospital with their sick children. Something didn't add up so I decided to come see if my car was being worked on to drive up to them actually being there & not the hospital how they claimed. When I come knock on the door and ask for my car they tell me they aren't done with it yet (Another Lie). I called the police because at that point I felt my car was being tampered with, they came & told me i couldn't do anything but take them to small claims court. I came the next day had to postpone my trip to pick up my car, the whole thing was traumatizing & I never thought to write a review till now because now the breaks a squeaking & I don't even feel safe to bring my car back. They also go by "Heads R Us" & the lady's name is Jessica which is the mechanics wife. Please be aware of this business!!!!
Sheila Popwell
★★★★★
3 years ago
I am a new customer with Auto Doctor and I am so very happy that I will be a repeat customer. They quoted me a great price for a major repair on my car and they said said it would be done in 2 days. I was amazed when a day and a half later they were calling me and saying the car was ready to be picked up. Fast service and happy husband and wife run this business. If you need your car done at a fair price and fast go see them.
Infinite Investments
★★★★★
8 months ago
We always take our truck here, never had an issue before. Great experiences and a kind family. Yes the price has gone up a bit from initial quote(s) but at times you can’t know what the problem fully is until it is being repaired. Not sure why there are negative reviews as this is a honest business.
Sun Eir Taing
★★★★★
a year ago
Fantastic work! We had some low compression concerns with our Honda Civic and they were able to resolve the issues and more!!! Highly recommend. Super good communication! We have found our mechanic!
brandon hansen
★★★★★
a year ago
I highly recommend Auto Doctor / Heads-R-US for all your repair and machining needs. They are professional, knowledgeable, and consistently provide top-notch service. Whether it's routine maintenance or more complex repairs, they get the job done right the first time. Trustworthy and reliable— the two things everyone looks for in an automotive shop , definitely my go-to shop for aall my automotive needs! Thanks Kameron for your help!
Casey-Lynn Ray
★★★★★
2 years ago
We were traveling through the area when our check engine light came on, which disabled our hill assist, traction control, and cruise control. He was able to see us next day (we called a lot of places and he was the only one!) to make sure our car was safe to drive. Not only was it safe to drive, he let us know that it was something simple and he reset the sensors for us. This all took about 20 minutes! He really cares about his customers, I am going to recommend him to my friends in the area.
Stephanie
★
☆☆☆☆
a year ago
Wow crazy experience. We ask kameron and his worker to change out our transmission fluids. They did not do the change!! Instead he topped it off. My husband had to take our Hyundai to another shop and they also confirmed fluids was not changed. Horrible and not honest!! Please stay away from these people. Not sure how they receive good reviews. I’m not the person to leave bad reviews but I’m upset
Kevin Sullivan
★★★★★
3 years ago
Courteous and attentive! I called all over to get someone to fix my Volvo but was told they didn’t do the work that i needed done. Auto Doctor assured me he could fix it and he did for a great price. Would definitely recommend Auto Doctor and won’t hesitate to call again!
Marissa Goodman
★★★★★
3 years ago
I have a 2007 Audi A3, it has given me nothing but troubles. I was referred to Auto Dr. They had my car up and running in a weekend! Extremely responsive, and helpful from the first call! Super affordable. I thought I would break the bank for sure, but I was beyond pleased with the cost of repairs! Thank you both for all you do. I know where I will be bringing all my cars moving forward.
Carter A
★★★★★
2 years ago
amazing family businesss!! I got quoted 1k from 5 different shops.. these people quoted me 745 for the seal! Got it done in two days because I had them fix some other things. Would highly recommend these people, great prices and will get the job done right!
Toy Box Pole Studio
★★★★★
3 years ago
Auto Doctor has AMAZING customer service and knowledge for getting the job done!! If you need a trustworthy mechanic - give them a call .... I wish I had found them years ago. We can safely head out on our long adventure! Thank you, Kristen & Scott
Qifan Shi
★★★★★
3 years ago
Kameron is great! He also works on diesel in case y”all don’t know. Was able to get my tdi fixed on a very reasonable price. The best part? I towed the car in in the morning and was able to drive it off the same day in the afternoon. Highly recommended will definitely be back again
Jennifer Hofstetter
★★★★★
3 years ago
These guys were AMAZING!! We were in a bind and they went above and beyond! The price was less then we were quoted lots of places and they were done in a timely manner. The customer service they have is superb. I got step by step messages with pictures to explain what they were doing to our vehicle. I will definitely be a returning customer!
Anthony Lu
★★★★★
4 years ago
I was referred by my friend Vernon about this mechanic. I was goin through mechanics left and right. Fake mechanics and a bunch of YouTube mechanics until this dude proved me wrong. He did a awesome job fix the burnt electrical wires and replace every single of them for me. And also he installed me alternator. He is very knowledgeable and very HONEST!! GREAT WORK DONE. HE WILL NOT RIP YOU OFF AND HE SAVED ME ALMOST 2k worth of work if I took it to a shop. I highly recommended THE auto doctor.!!
Time Keepers
★★★★★
4 years ago
We found Kam on line and he was able to get my box van in the same day. He was fast, efficient and made my high mileage truck run like a top. He is my new mechanic from here on. I highly recommend him for any of your mechanical needs. Would offer more stars if I could. Thanks Kam...
McKenzie Mikesell
★
☆☆☆☆
a year ago
The Owner Kameron laughed at me. When I told him I couldn't afford to get it fix and he was upset that he fixed my car without me paying him. He cursed and His employee mark told me that my car was going to be his and him and kameron kicked me off there property and threatened to call the police. This is not how you treat a single mother with kids. I was going to pay you on a payment plan and you kicked me and my family down. I have reported to the BBB as well
Arthur L Butler II
★★★★★
2 years ago
I had my car repaired and had no problem since then he's a good honest and know what he's doing mechanic and that's kind of person hard to find these days I appreciate the Auto doctor I recommend anyone you will be happy and definitely with the price of the good work done
Jared Goetz
★★★★★
4 years ago
Good honest mechanics are impossible to find but not Auto doctor. He is a top notch mechanic, honest and an even better man!! You would be a fool not to use him. I used him on two 100k plus vehicles and he treated and resolved my issues like a complete educated professional. He services all of my vehicles and will continue to be my go to and I will refer him to anyone!!!
Amber Jenson
★★
☆☆☆
2 years ago
I had my brakes serviced by this company and never used them before. Less than a year later they squick and rub. The company didn’t lube or anything between the brakes and my pads. As a result my brakes are wearing down faster.
Kaylana Holloway
★★★★★
2 years ago
Called today! Got my car worked on within a hour! AMAZING services and for a great price ! It’s always best to work with good people !!! Support these guys ! Wonderful people !!
