Northwest Radiator Works Inc

Chris Norlund

★★★★★

a year ago

We have been going to them for decades! Cliff and his crew are dependable. Always great work, problems solved, fair prices, no surprise charges, completed work on time as promised, friendly and courteous service. No frills, just solid service and no drama.

Dad Dad

★★★★★

8 months ago

It’s very refreshing to go to a shop that’s honest and knowledgeable. Can’t say enough I’m a happy customer for life no need to go anywhere else! Thanks Cliff

KC Dwyer

★★★★★

2 years ago

One of the registers for our diesel heater on our boat started leaking. I brought it in to see if the guys could recore it. They had it back to me in 2 days good as new. Thanks a bunch, great service, and friendly. Will definitely be back

Jejomar Aquino (LittleJ)

★★★★★

Edited 3 years ago

The place may seem not much from the outside but don’t always judge a book by it’s cover. I got my vehicle inspected at Firestone originally for the front wheel bearings. Everything was good except the radiator. They were charging me close to $900 to flush the coolant and replace the radiator. These guys did it for a better price and were very respectful. While I was waiting, they even offered me a soda. If I remember correctly, I think it was Patrick who helped me. The dude’s awesome. Thank you guys. Much appreciated. UPDATE: Alright, my other car (04 Nissan Path) that I use for work, the radiator cracked. It was expected considering it’s an older car. Same thing. Greeted with kindness and they took care of it right away. And it was during winter too!

C Norma

★★★★★

a year ago

This is the second time Cliff Purnell @ NRW Inc has got me out of hot water! The first time he repaired the radiator from a John Deere utility vehicle. Deere parts are extremely expensive and Cliff and his team were able to repair the original at a fraction of the cost. On this occasion I was pretty distraught when the radiator in my S.Korean farm tractor failed as I was about to spread 40 yards of fertilizer. I was even more distraught when I found the two dealers with the replacement part were severely gouging the owners of these tractors that were only sold in USA from 2004-2011. Once again Cliff came to the rescue and repaired the original radiator saving me 100's of dollars. I can't recommend Cliff Purnell and NWR Inc. highly enough for providing excellent, honest and trustworthy service.

Andrew Stark

★★★★★

a year ago

Just stopped by today 5/22/24 and we'll I tried slightly dropped/slipped radiator out of my hand yesterday putting radiator back into my audi A8L and was distraught after almost finishing this nightmare only to find radiators are almost 1000 dollars so opted to find these guys, stopped by this morning and very honest said might work might not if they tried to fix it so got the new radiator coming tomorrow or Friday at a fraction of the price I thought it would be... thanks guys much appreciated with the help getting this car finished ✅️

Broke Bucket Compound

★★★★★

a year ago

Cliff and team are extremely good at what they do. They do everything from early 1900's cars to heavy machinery Radiators and everything in between. They are the only rafiator shop to offer removal and installation on heater cores, radiators, and ac systems. Including A/C charging.

Dawn and Donnie Davidson

★★★★★

5 months ago

It's nice that there's a few left that care.

Jared Jensen

★★★★★

3 years ago

I needed a marine heat exchanger repaired after removing a corroded, sheared drain plug. Pat did a fantastic job with the repair and pressure test, and the next-day turnaround time was amazing. I wish I could give you more than 5 stars!

Mike Krone

★★★★★

7 years ago

These guys are Amazing! The best deal and service around. Hands down. After talking to 4 other places these guys get me my radiator in about a hour and $275 cheaper than anyone else! Cliff is a no nonsense guy that delivers when you need it! Thanks guys!

Tim Hersey

★★★★★

a year ago

Friendly staff and great service. My repair happened the same day!! This is a great shop with a caring crew. Thank you for taking care of us!!!!

Marcus Mendez

★★★★★

4 years ago

This shop may not look like much from the outside but these guys were life savers and I couldn’t have asked for someone better when I needed the help. I called and they seen me immediately and had my overheating issue and lack of cabin heat inside fixed in 30 minutes. They explained to me what happened and I won’t choose anywhere else in the future. Thanks guys!! Thought I was going to have to buy a new car!

Brent

★★★★★

2 years ago

I needed a small repair on my radiator, the upper hose location was bunged up. Northwest Radiator was able to fix it. They finished it early and it was cheaper than what I was quoted. Highly recommended!! Thanks!!

Eric Nordstrom

★★★★★

13 years ago

Felt lucky to find someone who would fix my radiator. Service was great. They made me A priority so I wouldn't have to drive back to Tacoma to pick it up, and the radiator doesn't leak anymore! All for under $40! Thanks guy's!

Israel Gesundheit

★★★★☆

3 years ago

It seemed hard to communicate with the technician. Initially I was told verbally the cost of the radiator core repair would be no more then $600, after I agreed to have the work done and left the vehicle off to be fixed, he tells me the cost would be $766.59 total !!!

Rob S

★★★★★

a year ago

Fast, professional, friendly service. Fair prices. No surprise charges. Highly recommend.

Maggie Biscay

★★★★★

4 years ago

Our dump trucks radiator went out completely on the bottom on Thursday and they were the only place I could find that could get me one the next day! Great service and great people!