Automotive Plus

John McConnell

★★★★★

2 years ago

Diana and Dave helped me get my battery replaced in my work truck at very short noice, they where super fast and very friendly, definitely going to bring all my vehicles here, best shop in town!!!

Steve Hoke

★★★★★

7 years ago

We take all of our vehicles that are out of warranty to Dave and Diane. Their shop has been taking care of us and our employees families for 25+ years. Best Automotive repair shop in Redding.

John Peracchino

★★★★★

3 years ago

I've been taking my vehicle's there for over 26 years. They are the best in Redding. My opinion!!. Fair and honest and stand by there work. Wont go anywhere else.

Jenny Cuaresma

★★★★★

2 years ago

Have been taking our cars here for over 15 years. Dave is great and fair. Recommend them always.

Aaron McDonald

★★★★★

8 years ago

First, I would like to address the one star review from Mr. Cochran. Just reading the review confused me. You said the person boarded on rude so, but you said it was a him so that means it was Dave as no other tech deals with customers. Dave is the nicest person in the shop, I have seen people yell at him and he still be polite. It seems you think that a smog/emissions *inspection* means you are paying for labor for a mechanic to do a very complex diagnoses of the most complex system on your vehicle. Also, it seems like you are twisting words as the reference to it "being the state's fault" seems to be a reference to the state requiring it, that the systems decays just by use (it seems you don't understand that it will break from use), and that a smog check does not include labor to find the problem. They have always told me if they knew the smog issue (they will even tell you to come back later for a smog if you need to drive it more if it has sat or if the battery is bad for example). They always gave me a very, very fair quote if I just had a smog done and they are doing the diagnosis as almost all smog repairs are mostly diagnoses but straightforward repairs. It was a European make which is not the normal cup of tea and you mention them referring you to other mechanic's (they would know the best foreign mechanics in town) so maybe you misunderstood that they thought they couldn't give you a fair deal? -------------- I'd like to say my parents and family have used Dave and Diane's shop for basically as long as they have had a shop. They are honest, knowledgeable, have very good rates, and can be a bit flexible especially for returning customers. If you have an Asian or American vehicle- this is your place (especially Ford, GM, Toyota and Honda as they have all dealer level specialty tools for these makes, and most other specialty tools for any other Asian/American makes). They mainly do interval service and straightforward repairs on European makes as they don't often work on them so they will generally refer people to more foreign specialized mechanics when they think a European repair is too complex (they will give up the money to save you money and time). Dave is very, very nice and the shop co-owner, service manager, and front end person. Diane is his wife, the de facto parts manager- much more knowledgeable than any parts store, the office administrator and also a customer service/front end person; she can be a little...brief sometimes, but she is never intentionally rude (honestly they just have a lot of work to do) and always will gladly answer a question with personal attention. Like someone said, I won't say they are gods that can't make mistakes. However if they do not know something, they find a mistake or make one, then they will gladly tell you and will certainly make it right. Another really nice thing is that if you have mechanical skills, then they will gladly tell you if they think a repair is in your wheelhouse or if they think this particular repair on this particular model is too complex- they will never be upset to just do a diagnoses knowing that you will do the repair. Also, if a repair can wait, they will be direct with you. Finally, they have no problem telling you if a repair should be done under warranty by another shop if they did the repair and messed up or if it is a state safety or emissions warranty that a dealer should do for example. An example of their service style: they recently removed and installed an F150 transmission but in the process saw that the transfer case (4x4 gearbox) had a bad main seal and so they replaced it for no labor charge. However, the flat rate labor charge, even if the transfer case was already removed, was easily another hour to drain the fluid and replace the seal but in honesty it probably took an experienced Ford tech who already had the part out of the vehicle 5-10 minutes (the seal was not charge for...).

Pam Hamar

★★★★★

10 years ago

The dreaded "check engine light" went on and I asked a friend if he had any suggestions on where I should take it. He suggested Automotive Plus because he has used them for years and said they were knowledgeable, fair and just good people. I took my car there and what he said was true. Now something else is wrong and I am going to give the a call. It's nice to have a place you can take your car and know it will be fixed right at a fair price and make a new friend.

Kate Scott

★★★★★

8 years ago

Diane and Dave are absolutely amazing. They tried to save me money fixing the problem as opposed to replacing the part. Unfortunately they were not able to weld my part as it was cast iron. They were very up front about my options for fixing my vehicle and I greatly appreciate that. In the end I had them just fix the truck. I will be a returning customer

Stetson Wheat

★☆☆☆☆

7 months ago

I stopped in with a question and, after being initially ignored by two employees, I was met with unprovoked extreme rudeness, vague hostility, and condescension. I won't be using their services.

Bill LeBaron

★★★★★

7 years ago

Best mechanic shop in Redding, hands down. This is the kind of experience you hope to have when you have to take your car to a shop. Dave and Diane are friendly, knowledgeable and informative. I always feel like I got a great deal and they fixed it right.

Fred How

★★★★★

2 years ago

We were towed to Automotive Plus in our small RV with a failed fuel pump. We spent the night in the parking lot. (It is right beside the train track) In the morning we were greeted kindly, and worked into the schedule. The problem was diagnosed but the part was not available in town. As soon as the part arrived the job was completed. The people were friendly, competent, and professional.

Janasue Bates

★★★★★

3 years ago

I followed my sister to her mechanics, they were so busy but they took the time to just check it out her belt was squealing. I take my vehicle here and only here. They are a very busy shop but I have always been 100% happy. I would recommend automotive plus to anyone needing repairs over any other place in Redding.

Bill Hobbs

★★★★★

8 years ago

I have used Automotive Plus for years and I don’t know why I didn’t write a review sooner. After trying several different shops and dealers, I settled on Automotive Plus and have been happily letting them deal with my automobile problems for the last 10 years. They are efficient, they are honest about the things they don’t know and they have been excellent at finding the simplest way to a fix. Like every other shop, they have made a few mistakes over the years working on my 3 cars, but they go to great lengths to make it right without any hesitation. Mostly though, their obvious commitment to quality work and customer service has made them my go-to place and I would recommend them to anyone.

Scott Darby

★★★★★

a year ago

⭐️⭐️⭐️⭐️⭐️ Review for Automotive Plus in Redding, CA I recently had the pleasure of dealing with the team at Automotive Plus, and I must say, their service exceeded all expectations. From start to finish, they demonstrated a high level of integrity and professionalism that is rare to find. When I brought in my GMC Acadia for an issue, they were quick to assess the situation and recommended that I take it to the dealership, as it was still covered under warranty. Their honesty and commitment to ensuring I received the best possible care, even if it meant referring me elsewhere, truly impressed me. If you're looking for a trustworthy and reliable automotive service in Redding, CA, I highly recommend Automotive Plus. They truly prioritize the customer’s best interest and follow through with their promises. Thank you, Diane and Dave @ Automotive Plus!

Tarasadies

★★★★★

2 years ago

So we had been conned by another auto repair shop (now out of business), which led to us trying Automotive Plus. And we are so glad we did. Dave and his crew do good work and, despite always being busy, always are informative and personable. Good people. I think their many 5 star reviews speak volumes.

Suzanne Angel

★★★★★

a year ago

Dave and Diane (the owners) are awesome! They are honest people and do really good work! I wont go anywhere else!!! In a world where you struggle to find a place who wont lie to you and rip you off, this place is a breath of fresh air! They’re also very knowledgeable and friendly! I love this place and the people!

mary scott

★★★★★

9 years ago

Fast friendly service. Staff and owners are personable. Make you feel like family. Your vehicle could not be in better hands anywhere. Thank you all at Automotive Plus for a Great experience. I don't ever feel taken advantage of here.

Mari S

★★★★★

9 months ago

Extremely honest and very skilled. I took my 2004 Honda Civic there for at least 12 years. Now I have a 2020 Honda SUV and they let me know that although the oil change light was on, the newer cars don't always get it right - so go by the mileage instead. Love, love, love taking my vehicles there.