Automotive Remedies

Señora Amy

★☆☆☆☆

6 years ago

We’ve been looking for a mechanic and will add this one to the list to avoid! I was argued with over did we or did we not make an appointment or mention we even had a coupon because making an appointment would change if I pay $60 vs $100 for the same service! If you can’t be honest and fair and level-headed about conversations you have with paying customers, how can you have integrity in your work!!?? There’s a lack of customer service that doesn’t make me feel welcome to come back and spend money on a simple service. UPDATE: I JUST CALLED THE OWNER TO TRY TO RESOLVE THE MISCOMMUNICATION AND COME TO A COMPROMISE. After being blamed and screamed at on the phone, I persisted and almost came to a compromise when the owner Damion saw that this initial review was already in place. He then says, “why would I want to compromise with you?” And decides he will not resolve any issue AND HUNG UP ON ME! 1) you didn’t know reviews can be deleted and replaced with praises? 2)you didn’t know multiple reviews can be made on different outlets? 3) you didn’t know word of mouth is more effective? 4) you don’t want to create a business of excellent customer satisfaction!? Don’t waste your money here. Other reviews paint them positively, but If you catch this guy on a bad day, you’re SOL! If I could give. 0 star review, I would!!

Jeffrey Manongdo

★☆☆☆☆

2 years ago

I called this shop today asking for an oil change. First, the guy that I spoke with was rude and didn't show any interest of doing business with me. And second, they wont service your OWN car with the oil of your choice. They will only use the oil that they have. He tried to explain it to me and said that they only use the manufacturer's recommendation (which is not bad), BUT, whats bad is, I told him that the oil that the manufaturer recommends for my car is actually the oil that Im using (which is Castrol and thats straight from my car's manual), he just said, "that is why Im telling you that this shop is not for you!" and he said that very rudely. And when I heard that, thats when I know that he cant be trusted because he doesnt know what he is talking about. The oil they use is not the manufacturer's recommendation, its what they have. Lol. Check your manual first and dont believe them just because they say "manufacturer's recommendation". Yeah right. I hanged up the phone and didnt even think about going to that shop. You can go there if you can trust them. Or you can go to accurate-tune plus. The owner is very nice and professional. They respect what you want for your OWN car. Shop is clean. l just got my oil change done there. And I just gave them a 5 star.

G GR

★★★★★

9 years ago

My son went to another service center that was close to home. They tried to rip him off with unnecessary repairs. After checking the internet and seeing the great reviews here, I decided to give them a try. They impressed me a lot with their superior professionalism and ability to get the job done in a timely manner. Not only was my son charged a very fair price, I could feel secure with my son driving a vehicle that was well repaired.

RickAndZoesBigAdventureTime !

★☆☆☆☆

2 years ago

Went to get my car inspected. Got rejected, which is honestly no big deal. Frustrating, but really not a big issue. However when I was trying to figure out what went wrong, calmly, with the gentleman at the front desk, the mechanic came from out back "trying to fight". Turned a pretty calm situation into a hostile one. Not necessary or professional. 1/10 Trying to fight customers is pretty uncool

Cyndi Kight

★★★★★

7 years ago

Super pleased by our first visit to Automotive Remedies! We brought in our son's 1996 Ford Bronco with a tricky clutch issue and Damien was able to repair it at a very fair price. He was also exceptional at keeping us updated on the progress and was happy to explain what was done and how to keep the problem from happening again.

Nick Roy Fit

★★★★★

Edited 6 years ago

My car broke down on the highway during rush hour. Barely started up again for me to slowly drive in to Automotive Remedies. I came in last minute, when Damien and Daniel took a look at my car. They stayed an hour after close to get me taken care of same day. Gave me a beer, sat me down to relax. They really helped me out in a time I needed it. Even gave me a discount on the repairs for the holiday period. Can't say enough good things about these guys. They really care and put in the work. They know what they're doing and fair on the service. Well deserved 5 star review in my book

Felicia Owens

★★★★★

6 years ago

Very professional, customer friendly auto mechanics. Damien and Daniel are knowledgeable and have always completed my car maintenance services in a timely manner. They are my preferred auto mechanic/repair shop. I’ve been going to them since 2011. I was referred by a family member and they haven’t let me down.

Daymon Vanella

★★★★★

12 years ago

My experiences with Automotive Remedies have been great! I can't say enough good things about Damion and his crew. It is a professional, clean, and well organized shop that offers timely service at an affordable price. I found his shop when I was seeking a second opinion on a $1,000 quote I had received from another auto repair shop. Not only did he show me that parts I was quoted on DID NOT need replacing, he also explained to me (in layman's terms), why other parts did need replacing. My total bill (parts and labor included), came to less than 1/2 what I was quoted by the other shop. He earned my trust at that point. Because of this I refer my family members, friends, and clients to his shop. Professional, clean, honest, and timely service from people you can trust. Now that's refreshing!

Jeri Harvell

★★☆☆☆

6 years ago

I awarded 2 stars because the work was completed and my car was repaired. It is riding fine so far, but I have not had it back a full 24 hours yet. They offered a lifetime warranty, but I fear they won't honor it. I was told to postpone bringing it in until a specific Monday because per the man who scheduled the appointment, they could do the repairs (4-5 hours of labor) and I could pick it up by end of business. He gave me the price and said it would not increase. I followed his instructions and then the gentlemen at the shop said, "well we will try" and disregarded what the first man told me. 6.5 hours go back and I called to get a status update and at that time the man said they ran into trouble with the crank bolt but they were working on it and would call me to let me know when I could pick it up. They close at 5 and by 3:30 I hadn't received a call even saying it would be a second day or not. I called again and the guy said, "if I don't call you back you can just pick it up in the morning". The next morning comes and nearly 3 hours into their business hours I had not heard back. I called and he said they were finishing up and needed to test drive it. I had to wait for a ride and headed there more than an hour after and they literally called when I was up the street to say it was done. Had they said it might take two days I would have been fine. Had then been more personable, I might have been okay. Had they not charged me an additional $60 after confirming the original price on the phone but not in person this review would be a lot different.

Queen Maeve

★★★★★

5 years ago

These guys are the best. I worked in fixed ops in the automotive business for over 27 years so I know all the tricks of the trade. They are honest and reasonable. I even moved and still take my Grand Caravan there. Do not hesitate to take your vehicle to them. Thanks Damien and Daniel!

Asaad Brown

★☆☆☆☆

a year ago

This has to be the worse automotive shop I have ever had to deal with. After spending $660.00 to supposedly fix my AC in my 2019 BMW 750 a week later it’s blowing hot air again. When asked why is this happening the owner gets attitude because I’m asking questions. I supported this business because it was veteran owned and I could have easily took it to the BMW dealership but that’s a mistake made on my part. The customer service is horrible and the automotive knowledge is subpar as well. Please do your research before spending your money somewhere that doesn’t stand behind their work. My next step is consulting legal advice because at this point I paid for a service and service was not done to the standard that was said. Lesson learned “leave it to the professionals “!!!!!

Mike Raynard

★★★★★

a year ago

Daniel and Damian are top notch. Honest work, well priced, quick turnaround and on top of everything else the sell cars and do locksmith work. If you need an inspection, an oil change, or anything big or small, they've got your back and won't upsell or overcharge you.

Latorsha Sample

★★★★★

6 years ago

My experience was really great from beginning to end. They are truly honest and very professional. I normally only go to one place to get my car worked own, but has come to terms that I can't really afford all the mark ups, and the pressure of being asked to get other things worked on. So I found Automotive Remedies with is closer to me. Truly it's only down the street. I called to get a price of a wheel bearing, and the price was more then reasonable. I don't know if its custom for them to allow customers to buy their own parts, but I asked if I could because it was the only way I could afford to get the work I needed done on my car. So with the ability to buy my own part that I brought with a lifetime warranty, and Automotive Remedies labor. I was able to save 180 bucks from my estimate from Firestone. Even greater they have labor warranty. With is great to know they stand by their work and skills.

Anna King

★★★★★

2 years ago

My husband told me about this place and now the only place I will go. Damian and Daniel are quality guys. They don't upsell or look for issues, they are honest, friendly, and fair mechanics. Also, they sell vehicles that they purchase after a thorough maintenance check and clean up. I suggest it for anything short of upholstery work, but they know someone down witchduck that they recommend. This place is also always clean and professional, and whether you need an inspection or work done, you shouldn't think of anywhere else.

Randy Lien

★★★★★

4 years ago

Damien and Daniel are two of the most highly skilled mechanics that can get any major project done. They do all of the work on each and every one of our vehicles and have been nothing but great to us. Would highly recommend anyone who needs maintenance done to come check them out. They will take care of all of your needs and more!

R B

★★★★★

4 months ago

Amazing staff, very honest guys. I brought my vehicle there after another mechanic was quoting me stuff my car did not need, Automotive Remedies made sure my car passed my state inspection and did not try to push me to buy extra parts, etc. Recommed this place 1000%

Mary

★★★★★

5 months ago

I love Automotive Remedies! They guys always take care of my vehicles! They are quick, efficient, and top quality. I highly recommend the team at Automotive Remedies. I go to them for all my vehicle needs.