AutoSquare Collision Center

J C

★★★★★

3 years ago

Really had a good experience with Steve. Like new when I got my vehicle back. Highly recommended!

F Sarkis

★★★★★

3 years ago

Had a really good experience with this body shop. Excellent customer service from beginning to end. The whole staff was friendly and professional, especially Joey, he was very helpful and clear on the process and everything went on schedule. The quality of their work was excellent. As a bonus, they returned the car way much cleaner then I gave it to them!

Yovie Fernandez

★★★★★

8 years ago

First time here and I can honestly say NOT disappointed at all. I was working with Ryan he is very knowledgeable, with a great attitude. He kept me informed at all times for my car repairs. My car looks brand new and is running great. I would definitely recommend this spot to all my friends & family. Happy customer here!!!!!

Wilmer Hernandez

★★★★★

2 years ago

I had an incredible experience here and I know it was because of Jesse. He was on top of his game and went above and beyond regarding my car and what was needed to be done. Not only great customer service but great communication on his behalf. Always kept me informed of my vehicle's status

Miguel Villarreal

★★★★★

a year ago

I've taken my Camry here every time for body repair, always excellent service, I recently returned to inquire about a warranty on the clear coat, there was no problem. Thanks Guys

PATTY Cazarez

★★★★★

5 years ago

We had a very positive experience using the services from Auto Square Collision. Ryan Ono and Maria were extremely helpful. The process was quick and I had my car back in just a couple of days. Definitely deserve the 5 stars!!

Nicandro Gutierrez

★★★★★

8 years ago

Great customer service from the moment you walk in the door with the secretary Patty to Jack who handled my claim to the owner Jerry. I've brought in three vehicles which were left looking like new. I've referred several friends all of which have been completely satisfied with the body work done on their vehicles. Recently I took my car in to see if they could remove overspray. Not only did they do an excellent job they did it free of charge. Thanks again Jack and Jerry! I appreciate the kind gesture. If I need any body work done on my vehicle I'll definitely return to AutoSquare.

R C

★★★★★

Edited 7 years ago

Today is March 20, 2018 Finally got my car back from waiting 6 weeks . I was dealing with a insurance (United alliance) very terrible place to deal with if your expecting your car to be fix as soon as possible. Ryan and his team was very helpful . He also didn't consider letting the insurance company to put after market parts on my car. All parts are oem replacement as they work with the dealer . He also picked up my car same day after calling him for the repairs . I would recommend this place if your looking for a repair shop that has your best interest. I like that they got me oem parts , like that they called me and told me about every step that was going on with my car , till completion . Thanks again Ryan and your team . keep up the good work.

Fabs Trebizo

★☆☆☆☆

10 years ago

I would NEVER NEVER recommend this place to anyone EVEN if you have insurance. Our car was "fixed" after an accident and caught on fire 5 months later. When i took my car back to get it fixed they denied their mistake and I say their mistakes because after the Fire Department looked at it and said it was an electrical fire caused by our headlight that they half ass fixed. Auto Collision was the last person that touched our wiring. The wiring was sloppy. They have NO means to fix any of their faults and mistakes. Nick is a manager and doesn't know how to deal with an angry customer . He hung up on me, VERY UNPROFESSIONAL and he continuously insisted that I filed a new claim on my car so he can fix what was already suppose to be fixed I reported them to the fraud department. A diagnostic Test wasn't even done How can you make a decision if the proper tests were not even completed. I HIGHLY recommend you STAY AWAY from this repair shop and highly recommend some customer service training for these managers or give the position to well deserved candidates that can handle work under pressure and still be professional. After Nick found out i was towing it to another shop were they will be doing the proper tests he tried to convince to let him look at it mind you they have had it for 3 days now. I guess he should of thought about that before he hung up on me.. poor poor fella..

Jonathan Gonzalez

★☆☆☆☆

2 years ago

They overcharge and cut corners. The first repair left my car with mechanical issues that I had to fix through my dealership bc they were trying to go through my insurance and charge for the service again. The second repair left my car with more repairs needed, overall sloppy service. Save yourselves the headache and save your money, there a plenty of other auto collision shops out there

Cynthia Martin

★★★★★

9 years ago

This is the second time I've had to use the great services by Autosquare Collision Center in El Monte. First time was on my old Flex and now my new Flex. These folks are truly amazing to work with, they truly pride themselves on providing great service and going above and beyond and I wouldn't want to take our family vehicles anywhere else. Gerry, Mike and Betty are the best and sure make you feel like you're part of their family. From the minute I filed my claim with my insurance to the minute I received delivery of my car the experience was great making it a no brainer to give these folks 5 stars. Thanks Auto Square for making a painful situation pain free.

Robert Duran

★★★★★

11 years ago

I cannot express how truly appreciative I am of AutoSquare Collision. They have gone above and beyond what I believe to be excellent service. Their friendly, caring staff and outstanding customer service has earned my trust, respect, and further business from now on. I was in an auto accident, and my insurance company recommended them to me. My vehicle, which I loved to no end, was appraised as a total loss. I refused to accept it, and fought with everyone I could to see if I can get the decision overturned. I met with Nick, who kindly helped assess, and reassess my vehicle numerous times. He put up with my pestering and set up test after test, to do what he could to make sure every single issue with my vehicle was examined thoroughly. I showed up almost every day for 2 weeks to check on my vehicle, and Nick and the team never once made me feel unwelcome. In the end, the vehicle was still found to be a total loss. Which was somewhat devastating to me. To my utter surprise, the owner of Autosquare himself, met with me to offer his apologies for my loss. He did this without me even asking to meet with him. He did this out of courtesy. The day I came to remove some aftermarket parts, and off-road tires, two mechanics went ahead and removed the tires for me, free of charge. It took over an hour to remove and replace them. And they did it all for free. Once in a while you come across an individual, whom you realize actually cares about their customers. But it is very rare that you come across an entire business, where every single person, from the owner, to the last employee, does their best for every person who comes through their doors. AutoSquare Collision is unique in that aspect. And for that I will be more than happy to go to them for every single piece of work I ever need done to any vehicle I own from now on. Thanks a bunch.

Luis A Ibarra

★★★★★

Edited 4 years ago

BEST PLACE IN TOWN!!! I've been here few times and they always exceed my expectations, Steve the manager is a very dedicated person and makes you feel special. although we had a misunderstanding with the staff, Steve had the time, patience and professionalism to fix it... I highly recommend their services!

crystal matias

★★★★★

6 years ago

Jack and the team at AutoSquare went above and beyond to repair my car. They even reinstalled my glove compartment without me even mentioning it. My car looks great! I also love that the washed and vacuumed my car. Thanks Autosquare! Thanks Jack L.

John Adam

★★★★★

10 years ago

Excellent service. After my accident I took my car here. The staff is very cordial and made the process simple. The car was repaired quickly and professionally. Highly recommend them.

Manny A

★★★★★

3 years ago

The manager Ryan is very polite and professional. They did a great job on my 2020 camaro! I highly recommend them .

Daniel Montes

★☆☆☆☆

Edited 3 years ago

Previously given a very high rating, but not anymore. They added work I didn't ask for, on two visits, and still couldn't fix my car issue. Not returning for service.