About Business
AutoZone Auto Parts is a leading Car Repair specialist serving the Temple, TX, Temple area. They provide a wide variety of solutions, including Auto parts store, Car accessories store, Car battery store, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 233 verified reviews, their reputation precedes them. As a locally-owned business in Temple, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Temple, TX.
Google Reviews
Steve I
★★★★★
5 months ago
Great selection and friendly staff
Chris Tucker
★
☆☆☆☆
2 years ago
My wife went to AutoZone to get the battery replaced on our VW car while I was at work. She calls me later to inform that the car's alarm won't stop going off every time the employee tries to hook up the battery. My wife says to him, "I think that the battery is backwards" and the employee assures her that it's not, stating "it's because the car is a foreign model". After a bystander, who actually knew the basics they teach on day 1 of battery replacement school, tells the employee he is installing it backwards she is finally able to start the car but now my car is throwing all kinds of codes and I have to take it into the dealership to get it fixed. I will not be returning to this store. Would be nice if the store set a little bit higher standards of experience for their employees or at least provided some kind of training for them.
Brwsther Hernandez
★★★★★
a year ago
Great place and great customer service. Made sure everything was the right fit before letting me leave the store
Bart Boulware
★★★★★
7 months ago
They have big store and plenty of seasoned employees that are very helpful!
Phil Dolan
★
☆☆☆☆
a year ago
I went in this afternoon to get a new battery for my vehicle and hopefully get a little help installing it. The surly, burly lady behind the counter came to take a look at the battery. She then said she couldn't change it due to corporate policy regarding the setup of the battery in my car (but didn't go into much detail). I commented that was strange since the last time it was changed was by an employee at an O'Reilly Auto Parts and they had no difficulty, but that it was fine if she couldn't do it. She then became loud and argumentative, claiming I was lying about where I had my battery replaced and that the battery was "Wal-Mart Brand". I told her that I know where I got my battery replaced previously (O'Reilly, not Wal-Mart like she insisted) and left. I wish I got her name so I could include it here, but the rude, argumentative and factually inaccurate comments from her are a horrible way to treat another human being let alone a potential customer. Despite being the closest auto parts store to me, I will not give this place one cent of my money in the future.
Morine Johnson
★★★★★
3 weeks ago
Great customer service.
Pablo Sanchez
★★★★★
a year ago
Logan and Leonard!!! Man Logan had great customer service even offered to rent me the tools for the job I needed. Didn’t even know they offered that. Leonard made my return very easy and efficient. Thank guys I see yall too again soon!!
Material Girl
★★★★★
2 years ago
Your employee by the name of Miguel went out of his way to assist me with my problem. He quickly assessed the situation, found the solution and happily helped me. I never felt rushed, never felt talked down to and he got it done in a timely manner. I recommend this location!
Jason Sibley
★★★★★
a year ago
Jay, the manager here, is amazing. No hassel with making a return on an alternator that went bad. I appreciate his understanding and making the process as painless as possible.
Jesse Gruber
★
☆☆☆☆
a year ago
Had a guy order an oil pan gasket, he says "we'll let you know when it comes in", and THEN proceeds to help the customer behind me without even asking for my contact info, OR even asking if I done shopping, OR needed anything else ordered. Which I did. But after siting there staring at him for 3 minutes, with no acknowledgement i just left.
Don Demonteverde
★★★★★
10 months ago
Derreck was the guy that helped me out. He had a busy morning with 5 people waiting for be helped. Handled all the customers and was able to take care of car diagnostics. Great place and if you ever come here, ask for Derreck. Thank you. Staff & Derreck 🙏🏽
Travis Taylor
★★★★★
a month ago
Fast, easy headlight was out and after ten minutes figured the problem out.
Allen Mantanona
★
☆☆☆☆
10 months ago
I'm giving this place 1 star only because of the manager. She is rude, ignores customers, stays on the phone on what is obviously a personal call, and if you have any melanin in your skin, she assumes you're Hispanic and speaks to you in Spanish. Once they didn't have a part I needed. Instead of offering to get the part for me, she told me to buy it online. So I took her advice.
Kirby Bailey
★
☆☆☆☆
8 months ago
I walked into the store and asked the front counter guys to help me find a fuse to replace in my truck. My radio wasn’t working and I researched and then asked to confirm the fuse I need to buy to replace. The guy at the counter told me that if the radio was on that it wasn’t the fuse. I told him that per the research I did it was an amp fuse. He the was trying to convince me that it was an aftermarket amp (which it is not) it’s a B&O system with an amp built into the truck. He then tried to tell me I needed a whole new radio system. I asked if I could just buy a fuse and try to replace it and he suggested I take it to Ford. I drove down the street to O’Reillys. They confirmed the fuse, showed me which one I needed, I replaced it and now my audio works. Just disappointed I wasn’t listened to and had a bad experience.
nancy perkins
★★★★★
2 years ago
I want to thank Jamie S for his detailed attention in meeting the needs of my car, to get me back on the road. Kind, curious service, willing to change the battery in blistering heat! Definitely employee of the month! Blessings!
Nicole Botkin
★★★★★
8 years ago
Nice brand new store! I dropped by today to buy a air gauge and I had a very nice man named Desmond help me. Nothing like a brand new store with helpful people!
Heather F.
★★★★★
a year ago
Pablo was amazingly knowledgable, patient, and helpful. He helped me troubleshoot the headlights on my 2016 Toyota Tundra and saved me hundreds of dollars and countless tears. Today Pablo taught me how to check my fuses, check headlights, and ultimately trade my faulty headlight plugs. I have been going to Auto Zone for years, and today was the best visit yet. I will tell my friends AND family!!
Brian Lewis
★
☆☆☆☆
3 months ago
No store employee greeted us walking into the store, the employees did not direct us to the self checkout, had to locate it ourselves. Overall customer service was poor.
Alyssa Staples
★
☆☆☆☆
2 months ago
Instead of doing the testing asked, the worker told my husband to go to another store to get help because he didn’t want to get sick from touching things.. because people have been getting sick lately..
W
★★★★★
4 months ago
This store always has the most courteous, and helpful employees, would like to give my appreciation to your management and props to a young lady named Madison, she was extremely helpful with my situation at hand, very patient and knowledgeable in her field of work, automotive maintenance can be extremely frustrating at times, but when a customer gets this kind of assistance it makes your task and day much better, I would like to add for corporate you have an outstanding lineup of employees at this location please take care of them, there's nothing like great customer assistance and PR...
