AutoZone Auto Parts

Ryan Gordon

★★★★★

7 months ago

Vic Buckley was good today. Showed me what needs to be corrected on my new car Was very knowledgeable.

Marc Goodman

★★★★★

11 months ago

Joe was awesome! Needed to torque my new wheel locks and Joe came into the parking lot with a torque wrench and helped me on the spot! Great guy, great store!

Anastasia Drexler

★★★★★

a year ago

The workers here are some of the nicest people! They were so happy to install my car battery in -10 degree weather. Jay’s fingers were shaking and so numb he was dropping the bolts yet he never stopped! Being away from home with car issues is scary but Jay came to my rescue! Thank you Jay!!

James Gambriell

★★★★★

4 years ago

This Autozone has amazing people working at it. Everyone was so nice and willing to help. I broke down passing through Cedar Falls. The front hub was grinding, so I needed to replace it before proceeding with my trip. The hub wouldn’t be available until the next day. So Ryan Debore brought tools from his home that would make the job easier for me. I have a decent amount of road tools and with sweat and blood I would’ve likely gotten by with what I had. But what he brought made the task a piece of cake. All except the dang snap ring. The SuperDuty has a special tool for this and nobody had anything that would make it easy. Ryan even had a tool rushed over from another Autozone in Waterloo that I bought, but it really didn’t help. In the end, he helped me and with some of his tools, we got it off. And then later, back on (another fight). This turned out to be a chore that either I wouldn’t have been able to complete until I had the right snap ring pliers brought to me or had it towed to a shop had Ryan not gave me an assist. I will be forever grateful to him and this Autozone!!

Racheal Stimson

★★★★★

a year ago

The staff was so helpful!! They were quick to ask what we needed!! They even gave me a discount because they didn’t have the battery I wanted. But they need some heat in that building, they have excellent costumer service without any heat in the building, not fair!!

adam burg

★★★★★

5 months ago

The team at this store went above and beyond what would be considered excellent service to solve my problem and get me back on the road!! Thank you!!!

Will Van Zoest

★★★★★

a month ago

Nick was very helpful with testing my battery and providing advice. Thank you!

Alan Sickels

★★★★★

7 months ago

I was stalled out on the hiway in my BMW, and the manager of this store stopped to help. He couldn't do anything for me at the time, but at least he tried... thanks, you're a good man!

Heaven Holden

★★★★★

6 months ago

This store is amazing! The staff is absolutely wonderful and helpful! Vic was absolutely caring and was ready to help me at the door! Theresa was also so helpful and caring, truly good people!

Elizabeth Myers-Schmitt

★★★★★

7 months ago

One of the bulbs for my turn signal was out and I am car illiterate... I was told it was a simple fix and I could probably figure it out on my own but I was nervous. I ordered a bulb for pickup and when I came to get it Mike overheard that I was going to try to figure out how to install it myself. He quickly jumped in and took care of it for me, which was nice because I was still in my work clothes. What probably would have taken me 5 to 10 minutes trying to overanalyze and figure out myself he did in 30 seconds. That was so nice of him and definitely not a job requirement. Above and beyond! He saved me from a lot of stress. What a good man!

Marcie Eriksen

★★★★★

5 months ago

Amazingly helpful... We were traveling from out of town and stopped to get a warning light scanned ... Victor was so helpful and friendly. He was sincerely happy to help!

Jacob Lyons

★☆☆☆☆

5 months ago

Went in to get a new air filter and wasn’t sure on every detail of my car that was needed to look up what air filter my car needed. An employee was asking me some questions about my car and was visibly frustrated with me. This isn’t what I’m mad about or what made my experience bad. What did do that was when another coworker was trying to help me. The previously mentioned employee made a snide comment about me not knowing anything about my car. There was lack of professionalism and a lack of effort from the employee to help me figure out the missing information.

Sara Brandenburg

★★★★★

4 months ago

I stopped in Monday to this location (needless to say I’m not from here) I needed a headlight come to find out it was 120 bucks but I didn’t have enough so the nice lady Marylynn gave it to me for 50 bucks cash she said I can’t bring it back but I was so grateful for her. I hope her and her family have a very happy holiday

John Efting

★★★★★

2 months ago

Went in to get my battery checked, Nick was outside within a minute, battery check only took 30 seconds, very easy and nice process. Time is money in this world and AutoZone does it right. Thank you

Shawna Schroeder

★★★★★

4 months ago

My gas cap busted apart with part of it stuck in the fuel neck. I tried everything and couldn't get it, so I stopped at Auto Zone in Cedar Falls on University. I needed help and a new gas cap, and Vick and Marilyn were amazing help! They turned my crap day around for me and I will never go anywhere else again for any of my vehicle needs. Thank you sooooo much guys! Literal angels ❤️

Renee Schipper

★★★★★

4 months ago

AutoZone was so helpful! I was several hours from home and stopped in to the Cedar Falls AutoZone after my check engine light came on. They did a diagnostic check and gave me advice on what was wrong and where to go on a weekend to fix it. Thank you Nikolas for the help. I really appreciated how quick the process was and the information provided.

Carolon Goeke

★★★★★

a month ago

They have always been very helpful when I've stopped in! One time went next door to have a bulb changed and they said they don't change them - went to AutoZone and bought the bulb and they swapped it right out for me. Recently had to go in to have my battery checked and it tested bad but was still under warranty so they quickly looked it up and replaced the battery and I was out of there within 10 minutes.