AutoZone Auto Parts

Brigette King

★★★★☆

5 years ago

The staff was friendly and helpful. The downside was the website said the items I needed was not available at this location. When I double-check in store they had everything. Always double check in store.

miguel montse

★☆☆☆☆

8 years ago

They are really slow when it comes to look for a part .I have been waiting for more than an hour and the workers have bad attitude with their clients. They need more training to interact with the customers .

Ma'at Dei

★★★★★

7 years ago

Had a Grand time there finding a part for my car. The staff was friendly and helpful as well as informed on items to assist me. I will definitely go back to make future purchases.

sam STuDD

★★☆☆☆

5 years ago

Lazy employee . They will tell you a lies, than actually try to do the work.for example I has my car battery charging . Go picking it up, mike said yeah it full and good so he said , I took it home install it, the battery is doesn't have any juice in it at all shame on you mike. Is supposed to be your job to help the customer man.

Christopher Frank

★★★★★

6 years ago

I went two time since I gave them a 1 star. And they have improved. Whoever is in charge now. Good job

KENNETH NELSON

★☆☆☆☆

7 years ago

Bad attitude female manager. I waited nearly an hour for a check engine light. It literally took 3 minutes to check. Instead they made me wait for an entire battery install. Staff not helpful and snotty as well I'll stick with advanced

Antonnette Edwards

★☆☆☆☆

2 years ago

Very Very Very poor customer service been waiting in line 10 mins they allowed ppl to come in and skip me as they are looking at me in the line. One guy walked up after me stood to the side and the guy comes out the back and they even take him before me I guess my super powers has kicked in and made me invisible tonight.. Absolutely zero stars but they dnt have that as an option

John

★★★★★

a year ago

Went into store to purchase a battery. Employee was really nice and helpful. Offered to install battery and everything.

Madison Taylor

★★★★★

6 years ago

The store is a great store and the staff is amazing..I went here a couple of weeks ago to get a check engine light.and the guy I think his name was Patrick..he was so polite and knowledgeable.and helpful..and smiling and friendly...Edwin and Micheal have the best customer service there is..this store treated me as if I was family..if I could recommend any AutoZone..it would be this one

Missy Black

★☆☆☆☆

a year ago

So it's on their website they carry an item k called to ask ans he had a whole funky attitude. There was no need to get sparky.

Zac “Zee” Caldwell

★★★★★

a year ago

Came in to get the rear mounted tail light replacement bulb for a 2017 Hyundai Elantra but they did not have the bulb. They were able to tell me though that there was another AutoZone close by that did have the part. They gave me the exact skew for the part that I needed and I was able to go to another store and find the bulb. The place was well organized and the staff were very friendly.

Ty Di TAE

★★☆☆☆

7 years ago

I was just recently at your location to get a Diagnostics run on my vehicle and I was standing there 5 minutes to the associates get off the phone then I find out that it's the general manager he asked me what could he help me with and then implied that he could not help me and I had to wait for a associate because he was not supposed to go outside because that was not in his job description he implied I told him that that was rude of him to tell a customer to wait for another associate who was helping another customer while he did absolutely nothingto any other customers that's out there please choose another location because Michael the general manager is not willing to help! So then I waited additional 10 minutes for the gentleman to get finish helping and ringing up the customer before he got to me. He was awesome he did listen very well ,he had good customer service ,and he smiled the whole entire time .I think that the store should rethink their general manager for the sake of their customers...

A L Reaves

★★★☆☆

2 years ago

I was able to find what I was looking for quickly however, the line to the cash registers was quite long. I see they have a self serving checkout but it was not being used. Too bad it would have made my experience a 5 star.

Delmar Garrison

★★★★★

2 weeks ago

Staff was very helpful

Janet

★★★★★

4 months ago

Great service!! I found out why they engine light was on.

SelfMade Kayeee

★★★★★

a month ago

Best store in Montgomery shot out to Manager Jackie and William thank you guys!!

Marcus James

★☆☆☆☆

Edited 3 months ago

They won't even answer simple questions that you ask. So sad to see customer service in many businesses have been reduced to utter nonsense in 2025