About Business
Conveniently located in Opelika, AL, AutoZone Auto Parts has established a strong presence in the Car Repair market. They have specialized expertise in Auto parts store, Car accessories store, Car battery store, making them a top-choice Car Repair specialist in Auburn. Backed by 429 satisfied customers, they currently hold a prestigious 4.4/5 star status on our platform. They take pride in serving the diverse needs of Opelika, AL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, AutoZone Auto Parts is the go-to destination for quality and service in Opelika, AL.
Google Reviews
John Jeffers
★★★★★
4 years ago
I have been using this location for 21 years. The staff is intelligent, calm, and they treat each person with the most respect and give us their undivided attention. Very understanding with returns, exchanges, and refunds. I've never encountered an issue in over 21 years of business.
David Kersey
★★★★★
2 months ago
Very nice and informative folks.
Glenda Thompson
★★★★★
6 years ago
I stopped in here to get a part I knew nothing about for my husband. The lady was great. Patience while she tried to look up an "unknown" part. Waited while I called my husband.. they didn't have my part but the service was fantastic. If I lived in the area, I would definitely be a regular customer here. Thanks. You don't know how refreshing your service was to me. I left happy... Even without my part... lol
Kathryn Chain
★★★★★
2 years ago
I needed wind shield wipers, but had no idea what I was doing.. The guy looked at my car, then found the best wipers at the best price, rang me up, then walked me outside and put them on for me!! I was so thankful because I was nervous to ask if someone would help me! It was a great experience.
Sunel Merchant
★★★★★
a month ago
Very helpful staff.
Tim Ingram
★★★★★
a year ago
Very helpful staff. Needed a certain pulley puller and they found it for me. Was able to rent ot out and bring it back and also got our deposit backk as well.
Nancy Radermacher
★★★★★
2 years ago
I went in to get a license plate screw. Just needed one but fully expected to have to buy the kit that contained the screws. An awesome young lady asked to help me and when I told her what I needed, she said “let’s walk out and look at your plate”. She went back in and got a tool and came back out and fixed it without me having to purchase a screw. Outstanding customer service!!
Samantha Trammell
★
☆☆☆☆
a year ago
I didn't get the new female managers name. I asked for help and she had an attitude and blew her breathe. She didn't even try to resolve the problem. That's why I prefer O'Reilly's better. The only reason I came here because Autozone had the product I needed. I didn't even buy the product because of her poor customer service.
Clue Wyatt
★★★★★
Edited 8 months ago
These guys always go above and beyond here. Young man named Braylon assisted us with our order and he was very helpful and patient. Keep up the good work.
C B
★★★★★
2 years ago
Excellent customer service. It was VERY hot outside, but my battery installation was handled professionally and courteously, and quickly. All staff members we encountered were friendly and helpful. I was also happy to see women on the sales staff.
eddie de castro
★★★★★
4 months ago
Excellent customer service thank you Loriana for your help 👍🏻👍🏻👍🏻
James Smith
★★★★★
4 months ago
Good price and good advice, helpful in getting the parts l needed
Marcus Tyson
★★★★★
a month ago
Justice was polite, personable , and knowledgeable. Made my day
Samantha Sweatman
★★★★★
a year ago
Came in with issues of my car not starting up and suspecting it was the battery. The first face I met was LANA, and she was exemplary, very personable and knowledgeable throughout the entire process. I also got to see a little inside of the group dynamic of workers and managers there, and I am happy to say that I walked out proud. LANA was over and beyond helpful and I want to say thank you not only to her and the staff, but also the managers for setting the tone at the store.
Bobby Seales
★★★★★
3 months ago
They have all parts!! 3 year warranty on battery no problem switching it for a new one,!!
Charles HInton
★★★★★
2 months ago
The young lady that helped me was so friendly and fast, i swear she had the part ready before i even ordered it! will return again for parts and fluidss
Will Kelley
★★★★★
3 months ago
Excellent service. They got me the right part and even helped me swap out the incorrect part that a different store gave me. Super friendly too.
Cowboys Fan
★★★★★
6 months ago
William P. at Autozome consistently demonstrates exceptional dedication to customer service, often going above and beyond to ensure client satisfaction. His deep knowledge of the products and genuine willingness to assist sets a high standard within the team. Unfortunately, the current manager has shown little initiative in supporting staff or addressing customer concerns directly. It would be beneficial for roles to be reassigned so William can fully utilize his customer service skills, especially since he effectively handled my window issues questions with prompt and helpful responses, unlike the manager who initially dismissed my concerns.
Christy Keeney
★★★★★
2 months ago
Darren was so helpful and professional when replacing my battery. He went above and beyond when assisting me, and I am really appreciative of his hard work. Darren deserves a raise!!! Thank you, Darren!!!
Kyle Kopinski
★★★★★
4 months ago
I want to give a huge thank-you to Kim at AutoZone! She went above and beyond helping me replace my battery on an extremely cold day. My Chevy isn’t the easiest vehicle to work on when it comes to changing the battery, but Kim handled it with patience, skill, and a great attitude the entire time. She made sure everything was installed correctly and got me back on the road quickly. Excellent customer service — she truly deserves recognition!
