Opelika Ford Service brings expert Car Repair solutions to the local community in Opelika, AL, Auburn. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Opelika, AL appreciate their attention to detail, leading to a consistent 4.5/5 rating from 33 reviewers. By focusing on the specific requirements of the Opelika, AL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Opelika, AL and beyond.
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John the service manager is a great guy. Friendly personable and hard working even when problems arise. That stuff happens but this guy just comes through clutch. Wish more people in the automotive industry had his type of work ethic and attitude.
Tammy Woods
★★★★★
7 months ago
Chris was the technician that serviced my Bronco. He was super nice and did a great job!
Gary Hardman (Tallassee Mini Storage)
★★★★★
4 months ago
Fast friendly service. Competed averting I ask for.
Becca Echols
★★★★★
7 months ago
Service great. Sales - All they do is lie to make a sale then you are on your own!!!
Jeff Lamoureaux
★★★★★
4 months ago
The Ford dealership was professional and had excellent customer service.
Keisha Miller
★★★★★
4 months ago
Brock is always great! Gets me in and out without a long wait!
If someone would answer the phone, I might could find out the status of my vehicle.
Chef Ben Rosen
★☆☆☆☆
11 months ago
Do not deal with this service department, go to Son’s Ford in Auburn or better yet do not buy a ford. This Department gives you the run around and doesn’t answer the phone when you call. Also they expect you to pay for your own rental car even though rentals are covered under the recall that caused you to have to be in the rental to begin with. DO NOT DEAL WITH THIS FORD DEALERSHIP.
James Castleberry
★★★★★
3 months ago
Excellent customer service. Thorough and prompt communication.
Keith Rollins
★★★★★
3 months ago
Courteous during calls. Brock explained service needed for my vehicle.
Bobby Seales
★☆☆☆☆
3 months ago
Rip off service department. Fix your own problem. Ask tow truck driver. They know what's best.
martin thrift
★★★★★
3 months ago
The staff of the service department was very friendly, I am very fast.
Reginald Moss
★★★★★
3 months ago
Very good dealership. I'm satisfied with all their services and products.
Fabian Gonzalez
★★★★★
3 weeks ago
1st service on my new Maverick, excellent!
John Dasis
★★★★★
4 months ago
Friendly and great service. Great communication. The repairs were completed within the estimated time.
John Br
★☆☆☆☆
7 months ago
Sales is a five star but service is ridiculous. Have a minor issue on a new purchase and tried to get service. The service rep did not act like he cared and I was told to leave the vehicle and that it would take around two weeks for them to get around to it. I depend on my vehicle to make a living and every day I'm not using it cost me money. The service man said he would have someone call me but that was over two weeks ago and I haven't heard from anyone. Don't being lied to. There are many modern solutions to fix the way they run this shop, hope they figure it out soon.
Ken Jackson
★★★★★
3 months ago
Great dealership always take my truck here to have it serviced, very helpful people and willing to answer any questions, and they give Miltary Discount
Nick Abbett
★★★★★
4 months ago
Courteous, professional and timely service for my F-250 Diesel. Plus front brake rotor service and new pads. No complaints.
Wendy Dampha
★☆☆☆☆
a month ago
I purchased a 2021 Ford Eco Sport. It has had 3 recalls; motor, fuel and oil pump. Noise was coming from the vehicle, but service kept saying that they could not hear it even after test driving it. I also video the noise and they claim not to hear it.The car stopped on highway 280. The car went to service. I was charge for a $200+ battery. The battery light came and warning came on and the noise continued. I took it to another Ford Service, and they found the problems and fixed them. I was charge $300. Opelika Ford refuse to pay for the service that they did not correct.
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