Grady's Tire & Auto Service, Inc.

Bruce Gray

★★★★★

4 months ago

Arturo Ramos was my service advisor. Serviced my Jeep and Courtesy Multi-point Inspection. Followed up with text covering inspection including photos of brakes etc. Great price!

Shoebe Bryant

★★★★★

a month ago

Excellent service as always, takes care of their customers and are very helpful with suggestions in what’s best to do with your vehicle, plus they offer a free shuttle service when you drop your car off!

Michael Childs (MC)

★★★★★

9 months ago

I came in for an alignment, for my 2014 750i BMW, The team did an excellent job servicing my vehicle. I am very satisfied with the work and price. Thanks guys.

X

★☆☆☆☆

3 months ago

The staff always make excuses. Very lazy crew in the front office. They will hold your vehicle until a few minutes before closing, then call to tell you it’s ready. This place has gone down significantly. Sometimes they let the phone ring forever. Too many guys working there. They need at least one woman with some sense working there maybe it would improve communications.

Michael Cannon

★★★★★

Edited 5 months ago

Thank you for giving me great service again. This time Arturo was my contact and he gave me tremendous assistance with providing me new Michelin tires and arranging new rear brake pads and rotors. I take a lot of pride in my 2018 Ford F150 4X4 so I want it on tip top shape at all times. Grady’s is my long time go to place !!!

Dale Vaughn

★★★★★

10 months ago

I had 3 high end car experts recommend Grady's to me for a front end alignment for my 1974 Bronco. Danny at Grady's is nothing short of impressive with his knowledge and detail when it comes to steering geometry. Highly recommend this company and full team.

Natasha Walker

★★★★★

6 months ago

Grady’s Tire & Auto Service, Inc. took great care of my tires and had me back on the road quickly. The staff was professional, friendly, and explained everything clearly. Excellent service and fair prices. I’ll definitely be coming back!

Tracy Tidwell

★★★★★

3 months ago

I have used Grady’s many times, and I have always had great experience with them. They call before they do any work to ensure that I’m comfortable with the needs of the job.

Clue Wyatt

★★★★★

Edited 9 months ago

Stopped by as a 1st time customer needing some wheels and tires mounted and balanced they took care of me no issues no long wait at all very affordable. Talked to several team members real good positive crew over . Very helpful with all my questions and concerns. Definitely will be back and recommend these guts . Thanks again!!

B2B Insight

★★★★★

3 months ago

Very knowledgeable. Told me to research my insurance to see if they would pay for a tow. So, I looked and they did! They saved me $100 out of the gate. Then they did one of those 40 point inspections and when they were finished with the repair I brought my vehicle in for, they listed out what needed to be done in the near future and quoted me a price so that I can prepare for it. They called me with the price of the repairs that I needed right away before they did anything, so I knew exactly how much it would be. I highly recommend Grady's.

John Klein

★★★★★

4 months ago

Grady’s is simply superb in service, quality, and price. The cordial reception is always a great beginning. The mechanics are trained, experienced professionals. One leaves Grady’s with the assurance that one’s car is safer and more reliable than before. A++++

Hutch Mikenson

★★★☆☆

a month ago

Although I got there when the Grady’s opened, it was nearly 2 hours later that my oil change and tire rotation was completed., at the cost of almost $100. I may look elsewhere for simple maintenance.

Gail Smith

★★★★★

5 months ago

This was my first experience at first time at Grady Tires,, from the time you walk in the door I was greeted with Good Morning may I help you? Very professional atmosphere after my car service I received a text letting me it was ready. The price was reasonable Danny explained what he had done and whatever to be repaired. That will be my go to from on Grady Tires. Thank You I give them a 10!!

tenasyne milford

★★★★★

2 months ago

I spoke with Grady’s 1/6/26 told them my issue with my car they wanted me to drop it off same day but I couldn’t due to my car not running at that moment they offer towing service with no up front fee I got my car to Grady’s at 7a.m on 1/7/26 the full staff was already there ready an willing to work. They found the issues with my car in mins, while kia of aubrun where my car came from told me to drive it until the 30th when they could get the car seen about the car was cutting off in traffic along with other things. Grady’s got my car part I needed in the same day fixed it the same day an my car was ready by the time I went on lunch break at 12:00 pm SAME DAY ! Highly recommend Grady’s for your needs as far as the price it didn’t matter because I needed my car fixed an fixed right and fixed at a timely manner the guys did just that ! Shout out to the entire staff of Grady’s . Call for all your car needs they forever have a customer in me . -Tenasyne

Constance Ferguson

★★☆☆☆

5 months ago

Waited 3 1/2 hours at a place I had them drop me off at . The job was supposed to be only a 1hour 1/2 this is what they looked like when I got them usually they look new . Dissatisfied Customer. Learned later they have been bought out and kept the name . Check before you buy . You would think I live on a dirt road . I skipped the balance after 3 1/2 hours. We had to pickups waiting. RX , and home . Skipped eating was too late.

Jeff Evans

★★☆☆☆

2 months ago

Let me start with saying I have been a customer of Grady's for nearly 20 years now. I have always had a good experience with them and currently buy tires for all four drivers in our home. I recently took my teenage son's car in to be looked at for an issue with a power steering leak. Gradys looked at it and gave me an estimate of $1198.00 to fix. That seemed a little high to me and when I questioned, the manager told me half of the cost was in the new power steering pump alone. We opted to wait and do some research and was charged a $75 fee for them to look at it. Although I somewhat nderstand why, I told them what the issue was and even then, not sure how they could tell if was the pump that was bad or a leak from a hose. Even then, we have spent a lot of money with this company over the past 20 years and that seems unfair. So after doing my research, a new pump from at O'Reilly (stocked in Opelika) cost $137, not the $600 I was told by their shop manager. So I purchased this pump and replaced the serpentine belt for less than $200. The job took a friend and myself most of a Saturday, mainly because we are not mechanics by trade and works perfectly fine. I cant imagine that someone. Who does this for a living would take more than a few hours to complete. I am so disappointed in Gradys and will be moving all my tire purchases and repair needs somewhere else. I would suggest anyone using them to do your research before committing to using them for any repairs.

April Heard

★★★★★

a month ago

They were quick! They were kind!!! THEY DID NOT TAKE ADVANTAGE OF A SINGLE BLACK MOTHER!!! I thought it was my rear rotors and brakes, which would have cost me more than $700. I initially inquired about the cost of rotors. They accessed my vehicle and the cost of services ended up being cheaper than what I was prepared to pay! ITS NOT ABOUT THE MONEY or GETTING OVER ON YOU THERE!! THEY PROVIDED QUALITY SERVICE! The atmosphere is welcoming! I went alone and I wasn’t nervous. Do you know how many places I’ve been & told the mechanic what I thought the issue was and they did the service on what I THOUGHT it was, just to turn around and suggest what the true issue was to GET MORE MONEY OUT OF ME!!! (THE DEALERSHIP 🤧) GRADY DID NOT DO THAT 😍😍!!! WOMEN!!! YOU CAN TRUST THESE GUYS!!! 🫶🏾‼️