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About Business
Grady's Tire & Auto Service, Inc. is a highly-reputable Car Repair service provider based in Opelika, AL. Grady's Tire & Auto Service, Inc. covers all facets of the Car Repair industry, with a focus on Tire shop, Auto repair shop, Car repair and maintenance service. With over 344 reviews and an average rating of 4.6/5, Grady's Tire & Auto Service, Inc. is a trusted name in the industry. Their presence in Opelika, AL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
April Heard
★★★★★ They were quick! They were kind!!! THEY DID NOT TAKE ADVANTAGE OF A SINGLE BLACK MOTHER!!! I thought it was my rear rotors and brakes, which would have cost me more than $700. I initially inquired about the cost of rotors. They accessed my vehicle and the cost of services ended up being cheaper than what I was prepared to pay! ITS NOT ABOUT THE MONEY or GETTING OVER ON YOU THERE!! THEY PROVIDED QUALITY SERVICE! The atmosphere is welcoming! I went alone and I wasn’t nervous. Do you know how many places I’ve been & told the mechanic what I thought the issue was and they did the service on what I THOUGHT it was, just to turn around and suggest what the true issue was to GET MORE MONEY OUT OF ME!!! (THE DEALERSHIP 🤧) GRADY DID NOT DO THAT 😍😍!!! WOMEN!!! YOU CAN TRUST THESE GUYS!!! 🫶🏾‼️
Jeff Evans
★★☆☆☆ Let me start with saying I have been a customer of Grady's for nearly 20 years now. I have always had a good experience with them and currently buy tires for all four drivers in our home. I recently took my teenage son's car in to be looked at for an issue with a power steering leak. Gradys looked at it and gave me an estimate of $1198.00 to fix. That seemed a little high to me and when I questioned, the manager told me half of the cost was in the new power steering pump alone. We opted to wait and do some research and was charged a $75 fee for them to look at it. Although I somewhat nderstand why, I told them what the issue was and even then, not sure how they could tell if was the pump that was bad or a leak from a hose. Even then, we have spent a lot of money with this company over the past 20 years and that seems unfair. So after doing my research, a new pump from at O'Reilly (stocked in Opelika) cost $137, not the $600 I was told by their shop manager. So I purchased this pump and replaced the serpentine belt for less than $200. The job took a friend and myself most of a Saturday, mainly because we are not mechanics by trade and works perfectly fine. I cant imagine that someone. Who does this for a living would take more than a few hours to complete. I am so disappointed in Gradys and will be moving all my tire purchases and repair needs somewhere else. I would suggest anyone using them to do your research before committing to using them for any repairs.
Constance Ferguson
★★☆☆☆ Waited 3 1/2 hours at a place I had them drop me off at . The job was supposed to be only a 1hour 1/2 this is what they looked like when I got them usually they look new . Dissatisfied Customer. Learned later they have been bought out and kept the name . Check before you buy . You would think I live on a dirt road . I skipped the balance after 3 1/2 hours. We had to pickups waiting. RX , and home . Skipped eating was too late.
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