CT Collision Center

Brooke Barber

★★★★★

2 years ago

I had the privilege of working with the exemplary team at CT Collision, and without a doubt, they represent the epitome of professionalism and excellence in business. This family-owned auto body and paint shop, led by owners Robert, Josh, and Heather, exemplifies not only automotive paint expertise but also sets a new benchmark for outstanding business interactions. If only all businesses were run with such high standards & ethics. Especially in the automotive industry! My experience with CT Collision began when I brought in my blue 2017 Honda Civic for a necessary hood repaint due to severe oxidation. The level of service provided by this team is truly commendable. Their initial quote, which was approx 30% lower than the rates offered by the next highly rated shop in town, underscores their commitment to delivering high-quality services at an affordable price point. On top of that - Robert repeatedly reminded me that I had a lifetime warranty on their work. One of the standout qualities of CT Collision is their efficiency in project completion and superb communication throughout the process. The prompt and well-coordinated execution of the hood repaint, coupled with their transparent communication, left a great impression on me. Even when I returned to address a minor overspray concern, owner Robert demonstrated an amazing attention to detail by identifying a subtle grit in the hood paint that I had not even noticed (and probably never would have). Despite the negligible size (to me) of these imperfections, he insisted on a complete hood repaint at no additional cost, demonstrating a dedication to perfection that went far beyond my expectations. The speed at which they addressed and rectified the issue was truly remarkable. To my surprise, in less than 24 hours (dropped off early Wed morning, done by 1100 on Thurs!), my car was returned to me with the hood now flawless, exceeding my initial expectations. CT Collision's commitment to providing top-notch services, coupled with their affordability and unparalleled customer service, will definitely make me a repeat customer should the need arise. I wholeheartedly recommend their services to those seeking automotive excellence and a superior business experience.

Heather Irvin

★★★★★

a year ago

I can’t say enough amazing things about CT. Due to an accident, my car needed some work, and Robert was in constant communication with me multiple times a week updating me! He went above and beyond, and I’m so grateful for him and his business. If you need somebody trustworthy, kind and knowledgeable to work on your car please check out CT Collision!!

brian kyle

★★★★★

2 years ago

I can't give CT Collision enough stars, especially Robert. They very quickly diagnosed and repaired my vehicle. Their honesty, integrity, and communication were top-notch. Living out of state, and not knowing one business from another to choose to repair my car, it was such a relief that folks like this still exist! They will definitely have my business going forward!

Tom

★★★★★

2 years ago

I took a brand new vehicle to CT collision that had been hit in the passenger side with substantial damage. Josh did a great job in detailing what was going to be needed to make full restoration. I went to 2 additional shops and was by far more comfortable taking vehicle here. Repairs took ~6 weeks. I am very pleased with job done on my car. I would not hesitate to use this body shop again in the future if needed.

Darlene DeVoe

★★★★★

2 years ago

Guys I'm going to get your way to personally thank you. Y'all did a wonderful job on my car. The paint job is absolutely beautiful. I'm going to get with my insurance company and have my front end job done and my rear end job done there. I just have to come up with the deductible but good news is my insurance company provides me a rental car. So I don't have to bother y'all. Thank you again for the job well done. See you soon

Richard mitchell

★★★★★

a month ago

Good friendly people willing to help ave answer questions. I will definitely be going back for any needs.

Sydney Miller

★★★★★

a year ago

I wanted to compare quote prices for some minor damage to my car and I am so glad I chose this auto shop completely by chance! They got me in very quick and Robert (the owner) fixed up my problem on site. He was very knowledgeable and an honest man. I am truly blown away as this is rare to find especially when dealing with car issues. He even gave me recommendations for brake services! I would highly recommend him to anyone who needs repair service in this area!

Stephen Hughes

★★★★★

10 months ago

Robert and his staff are the best!!!! My Chevy looks better now than it did when we drove it off of the showroom floor! Being from out of state, we didn't really know who to turn... we really lucked out when we found these guys! Highly recommend!!! Amazing work and honest as the day is long!

Roses Galore

★★★★★

a year ago

I wanted to compare quotes on damage to my vehicle, I googled and was lead to CT Collision, this was the best google search EVER!! I had a wonderful experience. Someone came out to look at the damage I was told when to bring my vehicle back and about how long it would take. I took my vehicle back when it was scheduled. My vehicle was fixed and was quick, it look amazing!! I highly recommend you give CT Collision a try. Very nice family owned friendly professional business that might I add did an awesome job with my suv!!

jamie harris

★★★★★

a year ago

Exceptional Service from CT Collision - A Lifesaver When My Daughter Needed It When your child is away at school, over 800 miles away, and they get into a fender bender, it’s incredibly stressful. My daughter was involved in an accident during a storm, and being so far away, I had no idea who to turn to. Thankfully, a local in Auburn referred me to CT Collision. From the very beginning, the team at CT Collision was outstanding. Despite nearing closing time, they waited for my daughter to bring in her car for repairs. Mr. Roberts, the owner, kept me updated every step of the way and was a faithful helper throughout the entire process. I was facing a challenge with the insurance company about specific parts, but Mr. Roberts helped resolve it quickly. He even took the time to send me detailed pictures of the damage, which really helped me understand the situation, especially since I couldn't be there in person. On top of all this, CT Collision went above and beyond to make sure my daughter was taken care of. They ensured she could get to the rental car location and even made special arrangements for her to pick up the car after hours, as her class schedule wouldn’t allow her to make it before closing time. They came in on a Saturday, despite them being closed, just to accommodate her. The quality of the body work was impeccable. I could never have figured out where the damage had been. If you’re looking for a shop that will treat you with respect, honesty, and care, and provide peace of mind during a stressful situation, I highly recommend CT Collision without any reservations. Mr. Roberts and his team genuinely go the extra mile to ensure their customers are well taken care of.

Patricia Reese

★★★★★

a year ago

After everything I went through after the car accident, I highly recommend CT Collision Center. They did an excellent job with my car the price was decent and they are very nice and courteous. I will continue to do business with them when needed.

joshua aleman

★★★★★

3 weeks ago

Not me, but word of mouth is best. But my girl Kellie went there, and they were so nice and went out of their way to fix a minor issue and treated her so well.

Katie Mularz

★★★★★

6 years ago

I cannot say enough good things about CT Collision. After talking to and receiving some estimates from a few different shops, I knew that my husband and I could trust Robert and this family business to take care of our needs. I had some paint damage to my fender and hood and the estimates at CT were the most fair AND they offer a lifetime warranty on the work they do! After meeting Robert, his wife, and son it only felt right to go with them and we love supporting family businesses. They were honest and made me feel like I could trust them. They did NOT disappoint!!! My car looks amazing, they were on point with their quote and final price, and had my car finished within 2 business days, just like they said. I am so grateful for them, and my car looks brand new again! Please see the before and after pictures! PS, don't park you car next to a horse field, they bite cars.

Todd Heifner

★★★★★

5 years ago

Robert and his lovely wife were the most supportive people during stressful time, as car accidents and insurance dealings are. Robert kept me informed every step of the way with updates on my vehicle, calls from insurance, and reasonable estimates (price and time). The CT Collision crew had my baby as good as new in no time! I have taken two weeks to drive her around, and I’m elated to say that I haven’t had any issues or concerns. My 2018 Nissan Altima still has all of her spunk and charm 😍

Jessa Cherones

★★★★★

a year ago

I have a vintage mercedes that got backed into and the whole front end got crushed. CT took very special care to make sure that all of the accurate parts were replaced AND matched the paint perfectly. They were always kind and answered all my questions. I did NOT want this car to be totaled and they made sure to do everything in their power to make that happen. I had a wonderful experience with them all the way around. Would recommend to anyone!

Maria Tereza Terra

★★★★★

10 months ago

This is the second time I needed to get my car fixed. And the second time they do an excellent job. 6 years have passed and nothing changed. They are rated high for a reason. A family owned business that certainly knows what they’re doing. 11 out of 10!

Jamison Long

★★★★★

5 months ago

They replaced/repainted a 2-tone bedside on my F-250 2/25, and my girlfriend’s Lexus’ tri-coat bumper cover fairly soon after. Robert and Heather are awesome. My F-250 still looks amazing after 8 months, and the Lexus’ bumper cover matches exactly (If you don’t know, making tri-coat match is terribly hard). CT is a great, family owned business that we very much appreciate. From quoting, turnaround, to results, the experience couldn’t be better. I can also say, their cash price for the F-250 repair beat others by miles.