AutoZone Auto Parts

Rating: 4.4 / 5 (371 Reviews)

AutoZone Auto Parts is a Car Repair located in AutoZone Auto Parts, 3919 NW 13th St, Gainesville, FL 32609

Listing Status: Verified & Active | Last data verification: Mar 23, 2026
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Working Hours

  • Monday: Open (7:30 AM-9 PM)
  • Tuesday: Open (7:30 AM-9 PM)
  • Wednesday: Open (7:30 AM-9 PM)
  • Thursday: Open (7:30 AM-9 PM)
  • Friday: Open (7:30 AM-9 PM)
  • Saturday: Open (7:30 AM-9 PM)
  • Sunday: Open (8 AM-8 PM)

Reviews

Kirk Lori - Customer Review Photo

Kirk Lori

Damsel in distress here but I was there 6/9/2025 on Tuesday and I really appreciated the guys there helping me figure out the right parts I needed for my vehicle that i otherwise havent a clue on my own about. Thank you for your patience with me.
8 months ago
Mike Breder - Customer Review Photo

Mike Breder

These guys quickly helped me get a Duralast battery with 5 year warranty and even the handy 10mm wrench to install it quickly and painlessly.
6 months ago
V Glln - Customer Review Photo

V Glln

This is a great AutoZone with wonderful staff. They are very helpful. I come here for most of my automotive needs.
2 years ago
Michael Obi - Customer Review Photo

Michael Obi

I recently visited the AutoZone to return a battery, and I have to say, my experience was outstanding! Big Keith, provided exceptional customer service. He was very understanding and took the time to ensure that the return process went smoothly. Keith followed all the necessary protocols for replacing the battery, which made me feel confident in the service I was receiving. It’s clear that he values his customers and goes above and beyond to make sure they leave satisfied. I highly recommend this AutoZone location if you're in need of auto parts or assistance. Thank you, Keith, for your excellent service!
a year ago
Nick Dolan - Customer Review Photo

Nick Dolan

I had an incredible experience at AutoZone today thanks to two outstanding employees. Ben Novak (I believe that’s his name) was an absolute lifesaver. My car broke down in the AutoZone parking lot, and despite an incoming storm, Ben quickly installed a new battery and repaired a completely corroded terminal—all with efficiency, professionalism, and kindness. He then went above and beyond by continuing to help another customer in the middle of the storm. He also helped me identify the root issue with my car, which I now plan to get fixed next week. His knowledge, attitude, and willingness to help were truly exceptional—Ben absolutely deserves a raise or promotion. Justin J was also extremely helpful and supportive throughout the process. He made sure I had everything I needed and offered valuable insight along the way. AutoZone is lucky to have employees like Ben and Justin. I can’t thank them enough for their help today!
9 months ago
Andres Garcia - Customer Review Photo

Andres Garcia

I ordered a part here first thing in the morning, payed for overnight shipping and was told no later than 1pm the next day. I called around 10am the next day and was told it’s not there. They told me to come by at 1 and when I show up it’s still not there. It was time sensitive as I needed to drive the car out of town to catch a flight. The employee told me the delivery truck should be stopping by any second. Let’s say I waited until 3pm and I couldn’t stay. I know sometimes these deliveries run late but I decided I’ll come back after my trip since it never showed up. As for today you would think the part is there ready to be picked up and it was. As soon as I open it up it’s not the correct part. Checking the part number and it was for the wrong vehicle. Let’s just say I won’t be ordering online or in store because everything handled wasn’t don’t correct. The unenthusiastic employee gave me a refund but I can’t get my time back for this.
a year ago
Joseph L - Customer Review Photo

Joseph L

Shawn helped me out a ton. Great service and fixed my battery issue in minutes!
a month ago
Jordan McNeill - Customer Review Photo

Jordan McNeill

Shedrick was super helpful, change rub headlight for me even though I got the wrong one at first. Very kind and efficient
3 months ago
Olivia Peterson - Customer Review Photo

Olivia Peterson

Shoutout to Curtis for installing a new car battery for us!! Truly a wonderful person who made our entire dead battery ordeal less stressful.
4 months ago
Danielle Davis - Customer Review Photo

Danielle Davis

Customer service was superb by employee Trey!! He did an outstanding job and got me in and out within no time!! We really appreciate his gracious customer service!!
6 months ago
Carlito Smith - Customer Review Photo

Carlito Smith

The best customer service today with shedrick he’s the guy to talk to. Helping us fix our trucks. He was alsome
3 months ago
Amy Van Scoik - Customer Review Photo

Amy Van Scoik

Tested my battery. Replaced it, in and out in less than 20 minutes. Store manager was very helpful.
a month ago
Cow Craft - Customer Review Photo

Cow Craft

The staff at this location are fantastic; in particular, we were helped by Shawn, who was friendly, efficient, and very professional. He helped us out very quickly, and got us back on the road in no time. Kudos to Shawn!
5 months ago
Raechel McMurrer - Customer Review Photo

Raechel McMurrer

Shawn helped me out this morning. Was a great help and really explained so much for me! Definitely recommend this location. Was the nicest one I've been to!
4 months ago
Emily Purvis - Customer Review Photo

Emily Purvis

I came to Auto Zone to replace my car battery and Chris was so professional and helpful. He found the battery I needed and replaced it for me in less than 20 minutes and then I was on my way. After a stressful day of my battery dying on me several times, it was a relief to be taken care of so quickly and with such ease and kindness.
5 months ago
Lily Crawford - Customer Review Photo

Lily Crawford

Always so helpful, but tonight’s service was spectacular. My headlights are the worst thing to change and I had already messed things up. Shedrick exceeded services and fixed everything with patience and a great attitude.
3 months ago
Abby Waldhauer - Customer Review Photo

Abby Waldhauer

Shawn and Emil were so thoughtful and generous. We came in on a Sunday juuust a few minutes before closing, in a panic, and they still helped us check our battery. We were so thankful for their kindness in a difficult time, it really helped us to calm down. It meant alot to us and AutoZone is lucky to have them. ❤️
2 months ago
Jake Barron - Customer Review Photo

Jake Barron

Shedrick really hooked us up today helping us fix our f150 amazing customer service friendly and professional.
3 months ago
Allison Matsubara - Customer Review Photo

Allison Matsubara

I came here after my car battery died unexpectedly, and I had a fantastic experience. I was helped by Shawn; he was incredibly friendly, efficient, and helpful. He advised me on the best replacement, and he installed the new one very quickly. I was in and out in under half an hour. I will absolutely be coming here again.
5 months ago
Nicole Rogers - Customer Review Photo

Nicole Rogers

Shedrick was awesome! He helped me out wonderful. He was very knowledgeable about what was going on with my car and gave me some great recommendations. The overall customer service I received was Top Tier at this Auto Zone. This young man is very nice 👏 and I would give him a 10stars if I could. He has excellent customer service skills, and is very knowledgeable about cars and the products that Auto Zone carries. This young man deserves a raised.✨️💕 I highly recommend coming to this Auto Zone. Thank you again for the wonderful customer service that you provided. God bless. ❤️ 💕✨️
2 months ago

Contact

Address: AutoZone Auto Parts, 3919 NW 13th St, Gainesville, FL 32609 Gainesville, FL Gainesville

Phone: 13523781628

Website:

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