Reviews
Faith Schmal
Staff was informative and quick to offer help with replacing my car battery. Also helped with answering other questions I had about my alternator. I honestly should have come here first.
★★★★★ a year ago
Mary Ressa
Adam was so helpful. Our daughter's car's engine light came on. He figured out the problem.... He was honest and sincere. Next time we have a car issue, AutoZone is our first stop. Thank you ADAM!!!!!!!!!
★★★★★ a year ago
Francis Preston
I had a few different things to get done on two different vehicles and Tim was knowledgable and helpful with everything I needed. He not only talked me through the process for replacing one of the parts on my truck, but when I installed a new battery in my other vehicle he came out and helped with the install. He definitely went above and beyond.
★★★★★ 2 years ago
Shelli Tench
I went to this Auto Zone today with a dead battery. James and Michael went above and beyond to help me. They tested the old battery to ensure it was indeed beyond saving then gave me an array of options to choose from for a replacement. Then they installed the new battery in my vehicle. I have a Honda Odyssey so replacing the battery isn't easy. It gives me great comfort to know I have a place to go when I need help with my vehicle.
★★★★★ a year ago
David Richards
Dustin W was great. Very helpful.
★★★★★ 5 months ago
Andrew Yang
Awesome location. Replaced my died Duralast battery for free under 3 year warranty. Nice Staff helped me swapping the battery. Would recommend coming back again
★★★★★ a year ago
Allison Ewoldt
Adam at Auto Zone on James Street went above and beyond the call of duty and helped me with a puchase I made there. He was kind, knowlegeable, and friendly. Thank tou, Adam!!!
★★★★★ 7 months ago
Terri Parsons
Store 4130; the Manager, Jared went out of his way to take care of me with the return of my warped routers. There was a glitch in the system to my disadvantage. Nevertheless, Jared totally took care of the issue and honored the warrantee. One million thank yous Jared!
★★★★★ 11 months ago
Pool Pereira
I was so disappointed by that store. I never thought that racism towards Latino people existed in this day and age. I have gone there several times and have been treated poorly by a person who works there. I honestly don't know his name, but I do know his description. He is an older man who wears his hair long in a braid. I don't know if he is Native American or Chicano. The truth is that he speaks Spanish and that is why I respectfully went to him to ask for a replacement part and he made a bad gesture and made a bad comment in English. I don't speak the language but I understand it and I had heard from other people about the poor treatment that this man gives to customers. There was a woman at the site who told me to report the racism to the authorities. We hope that the new Meridian store has qualified personnel to serve customers.
★☆☆☆☆ a year ago
Ash C
Turned my whole day around; Dusty deserves a raise!! After employees at Jiffy Lube broke the part of my headlight needed to unscrew, Dusty stood outside with me in the cold and tried every method to get that light unscrewed and replaced. It was not easy and I fully expected anyone else to give up, but he did not. Excellent service.
★★★★★ a year ago
Bengt Miller
Came in concerned about a poorly functioning battery. Staff was super helpful about informing me about options. Then replaced it in the parking lot and we're friendly, helpful and answered my dumb questions. Glad a came here
★★★★★ 7 months ago
Church Mountain
Jared helped me out with a very weird return and got me situated properly
★★★★★ 3 months ago
Caleb Hull
Johnathan was so helpful, I needed Coolant for my Subaru Crosstrek and I grabbed two bottles of the concentrate by mistake and he asked if I meant to grab the concentrate and grabbed the right one for me. Saved me from getting the wrong one, super friendly and helpful.
★★★★★ 7 months ago
Aries M
Best store ever. Don’t go to auto zone on the guide they don’t know and lie about having parts.
★★★★★ 2 months ago
Faith Sanga
They were great. I dropped off a battery to be charged. Picked it up a couple of hours later and it was free.
★★★★★ 3 months ago
David Houlding
Outstanding service. Reasonable prices. Staff are so friendly and helpful. Thank you!
★★★★★ 2 months ago
Andy Hanson
Such a pleasant experience! I had a number of tasks to complete and the staff there were lights out in helping me accomplish. I know what I'm doing and they helped me find products and suggested newer material that could make my life easier. The staff members Lilith and Mars were courteous, professional and gave a human connection that made it a great experience. I will happily go back because of that great customer experience from those two AutoZone employees; bravo.
★★★★★ 6 months ago
Andrew Liebhold
These guys are great! Twice, I erroneously asked for the wrong replacement headlight bulb and both times they refunded my purchase with no questions asked. Super nice people that were accommodating of my errors !
★★★★★ 4 months ago
Curtis Blem
so here's the story my car broke down and I pulled into the first place I could find wich happened to be an alley you didnt want to be in so I needed a hose for my thermostat in my BMW 535i and I really needed it because two of the near by people had already made complaints so I was pretty sure I was going to be towed so I hike my butt down to auto zone and ask if the have the part I needed to my horror they did not at this point in the story I'm going to have to introduce to James ,james gives you the impression that he needs the part as bad as you do so he quickly found the part at the other store but it was 6:30 and there delivery guys had all gone what does James do he starts hustling his butt on the phone and figures a way to get one of the guys there to bring it to me and that's what happened ,it was a totally a experience right out of the past back when people who worked at these stores actually understood customer service if James doesn't get a raise I'd would surprise because he somebody all these other people who don't know much can learn from
★★★★★ 3 months ago
veronica tanner
Huge shoutout to Mars for helping me with a battery replacement today. What should’ve been simple turned into a more labor-intensive job thanks to corrosion and some weird terminal issues, but she was incredibly patient, persistent, and kind the whole time. She worked hard to get the old battery off and made sure the new one was installed properly, without me needing to go to Ford for expensive replacement parts. Really great customer service and such a positive experience. Thank you, Mars!
★★★★★ a month ago
