AutoZone Auto Parts

Hugo De La Garza

★☆☆☆☆

5 months ago

Took my alternator here. Got false results due to the employee who tested it. Didn't know what he was doing. But I give him the benefit of the doubt because he was never trained on the machine and basically had to train himself because none of the other stuck up employees were courteous enough to train him. Also if you are disliked. You will not be serviced at the counter.

Lia Pearson

★★★★★

6 months ago

We came to auto zone for a socket to change the license plates on our vehicle. We didn't know what size we needed thus auto zone was where we chose to come and it was in the neighborhood. We were being helped by a young man but he wasn't helpful at all. I asked him what kind of socket did we need to buy, and he said he couldn't help us unless we knew the size, so I asked what kind of socket package would be the right one and that we would just buy the set so we can find the correct socket. He said we had to know this, we'll if we knew this, we wouldn't need help. So it got frustrating. He kept talking about how we have to find out the size first, so I finally said, I don't need the talking, I need someone else who can actually help, to go out and look to see the car itself so I can buy the right socket set. Jamie saw we were frustrated and stepped in, he was willing to go out to the vehicle to look at what we needed, he allowed me to voice my frustration and then he quickly solved my problem, understanding that we were the customers and we were there for expertise and guidance as to what we were looking for. He changed our plates for us and made it right. I will certainly come back to autozone again, because we have several vehicles and of course, we will always need some kind of tool kit for our diverse trucks. But I will only work with Jamie S. He knows that help and service goes hand in hand and that builds relationships, relationships build loyalty and trust,loyalty builds industries, industries builds business and business builds revenue to continue on for generations. Jamie isn't looking for one sale at the counter, hes building lifetime sales from the community. And that is how a business survives by thinking long term, building relationships, and seeing customers as not just the next sale, instead Jamie puts action to having a community respect and appreciate Autozone as part of the much needed auto parts store in this community. Thank you Jamie for helping us today, we are glad that you make differences in a positive way, I will be back for sockets and socket wrenches. I was think of changing my bumper on my dodge ram.

lila b

★☆☆☆☆

5 months ago

went in to buy a battery and they sold me the wrong one also told me the wrong information when it comes to the return policy also gave attitude. also, they said they had two in stock and then they didn’t. they sent me to the one down the street because allegedly they had to there but then I went to the one down the street and they said they didn’t have any and said the one on Clinton did which is this one? Also this location doesn’t even let you borrow tools. I don’t even know how they’re still in business

Samuel Eagle Tail

★★★★★

6 months ago

Jamie Smith went above and beyond to help us and made sure we had everything we needed and left as satisfied customers. Excellent costumer service!

Siromarr Fisher

★★★☆☆

8 months ago

Tight for delivery, back off street, limo and cars in the way.

Louie Johnson

★☆☆☆☆

4 months ago

Went to get a pick up order that was already paid for and they neither picked the order or had it in stock. Waste of time. Total clown show.

Tom Mandery

★★★★★

5 months ago

The staff here has always been very helpful.

MrAnan5

★☆☆☆☆

9 months ago

This horrible place the manager mike is one of the rudest manager i have ever come across i bought oil and filter yesterday when i try return they try refund less money for what i paid i pay 43.73 4 5w 20 and filter but one of the latino guy who spoke little english try return 39.99 when asked him he spoke spanish which i don,t understand and kind rudely tell to sighn when tell him that is not what i have paid he get mad and called manager called mike .instead of resolving the told to sighn without any explaination yeiling at me to sighn i said no i need my full refund. Finaly refund me back my money and yeild to leave my store which kindy rude a manager would act that way. This stealing money from people i hope corp see this make this place our welcoming instead of chasing away customer and ruing this bussiness reputation

LaQuisha Jeffers

★★★★★

6 months ago

Jamie S did me a really good solid and fixed my problem right away and pointed me in the right direction and he was awesome. Thank you

E Fale

★★★★★

6 months ago

I needed advice regarding some upgrades on my vehicle and the assistant manager Jamie S. Gave me all the information I needed to get the project done correctly.

Jessy Arroyo

★★★★★

9 months ago

Shout out to Robert! Super helpful and very friendly! Went in to get my alternator checked. He was quick and efficient. Thank you again!

abdi malik

★★★★★

6 months ago

Jamie s answer all my questions he take care of me he is absolutely great guy

Alvin Coraizaca

★☆☆☆☆

8 months ago

Very rude. Lady at the register was no help and spoke to me the rudest manner. She was sassy at me and was annoyed that I was even there. Don’t recommend going here don’t give these fools money.

Andrew Vuong

★★★★★

2 months ago

Installed battery on site. Professional staff and helped with exactly what is needed

Loner Wit a boner

★★★★★

4 months ago

They were helpful and friendly.

Carlos Anzo

★★★★★

10 months ago

The parts I ordered were the right ones and the attentive and friendly staff the only stores I like to buy is Clinton and Lake Street and Nicollet and 66 those two places are good service

T Dryden

★★★★★

6 months ago

Jamie and staff are accessible and approachable as well as an asset to the community. Thanks guys!