AutoZone Auto Parts

harper

★★★★★

a month ago

Matthew specifically was very kind and helpful. He is very genuine and provided fantastic and efficient customer service- I was greeted and assisted immediately upon walking in!

Sherri Moses

★★★★★

a month ago

Today I went to the store for oil for my car. I meet a young man by the name of Matthew. He provided me with excellent service and was extremely knowledgeable and helpful. He even asked me about how my day was going. This has always been my go to store for automotive parts and accessories. Thank you again, Matthew!

Jonpaul Wallace

★★★★★

4 months ago

Matthew H. was so amazing helping me and my girlfriend figure out our lights that weren't working. He is so respectful and rendered great customer service. We are so thankful for his help and will definitely be returning.

Paige Hodgin

★☆☆☆☆

2 months ago

This would have been zero stars if possible. Purchased a 2 year warrantied battery about 8 mths ago. Had been having issues with car not starting so took it to my mechanic thinking it must be something else because the battery is almost new. Nope, professional mechanic tested and battery was bad. Took it to AZ to have them honor warranty and swap it out. Nope, high guy said it was testing good so they would not replace. My new battery is from Napa and Auto Zone will never get any of my business again. Ever!

Justin Lammers

★★★★★

6 years ago

Great place to get all types of parts for any car you drive! I have saved so much money buying from AutoZone and completing projects myself! (Within my skill set of course). The staff is great and will look up any part you need! Free battery and diagnostic test and free tool rental if you need it! This place is awesome!!

Landon Dunaway

★★★★★

6 months ago

Best customer service I’ve ever had in my life. Matthew deserves a raise!

Mary Rogers

★☆☆☆☆

2 months ago

When I went in to ask for help there was a girl two older gentlemen and a young man the young man come out but was no help he didn't know what to do only thing I was asking is about transmission fluid the girl turned around and walked off as I was talking I got some transmission fluid and they told me they did not have no funnels there is no customer service in friendliness they act like they did not want to be bothered will not go back

Dylan Thomas

★★★★★

a year ago

Had a great experience everyone was kind and knowledgeable. our Technician Matthew H. was extremely nice and helpful me and my wife have no clue on cars and thought the battery was dead after buying the battery Matthew helped us Install it while installing it he tested the battery realized it was a different problem helped us fix it and saved us 200$ thank you so much Auto Zone! Thank you so much Matthew!

Oscar Sahagun

★★★★★

Edited a year ago

I went in today for questions and they all were very helpful and went out of their way to answer my questions. The employee helped me get the items I needed to fix my problem. Got home and was able to resolve it thanks to these folks! Awesome customer service!

Krystal Pietroforte

★☆☆☆☆

10 months ago

Walked in, wasn’t even greeted. Saw an older gentleman standing in front of the counter with a cane. I’m having battery trouble. He didn’t even give me any solutions just said “caint do it”…I said “well why not”… “ ‘s raining”… okay? I’ve had my battery checked in the rain before but way to leave me stranded my guy. He needs a serious lesson in customer service. And if you dont want to be there just say so, dont treat people like you “caint” be bothered. Edit to add- I went to O’Rileys and they tested my battery, which was dying. And got my business for a new one

Jodie Stocks

★★★★★

8 months ago

Wonderful customer service! I was traveling out of town and needed assistance. Michael was so helpful and polite. Great job!!!

Nicole Walden

★★★★★

a year ago

Shout out to this store! I went in tonight with a headlight issue. The manager (I apologize for not catching his name) not only helped me figure out what the problem was but replaced the headlight bulb for me. He took his time and was extremely thorough in making sure the bulb was the issue. I truly appreciate what he did, knowing that he didn't have to. He could have sold me the bulb and sent me on my way. It's nice to know there are still good people willing to help in this world! This is why I remain a repeat Autozone customer. Thx again for all you did!

Joseph Castro

★★★★★

8 months ago

Fast, professional and friendly service! Fully stocked store and quick service. Jeremy B. and John M. Much appreciated!

Tracy Belton

★★★★★

2 years ago

Chris Wilcox store manager was so nice and very helpful. I stop pass to look for a battery holder down and he knew exactly what I needed. He did not haste to help me and made sure I got exactly what I needed. Thank you very much Chris! A-1 Driving School

J V

★★★★★

3 years ago

I have to say thank you to Dave, who installed my battery while running the store by himself today! He was efficient while taking care of all his customers, and friendly while doing it. It’s not easy to do and I really appreciated his help. It also gave me time to walk around and find a nice sunshade. Very organized store, clean and well-stocked. Thanks again!

Christa Jones

★★★★★

a year ago

Larry is great! I needed to get my battery checked, he grabbed the battery tester and came straight to my vehicle. Highly recommend him and this autozone! Thank you!

Felicia Edwards

★☆☆☆☆

2 years ago

I walked in store was basically ignored. I asked associate could he help me with the screws for my license plate. He told me the isle. I asked him could he check by vin he insisted that all were "universal" (which they were not!) So I grab them and walk to his register and he shooed me off to the next counter to another associate (which was rude). I tell him my situation and he basically was racist telling me if they don't fit I can't bring back. Never checked my car vin and didnt care to do so Customer Service Skills lacked and the deliberate act of racism was what I received. I walked out with no purchase. Went up street to Advanced Auto with Pep Boys and received the best customer service ever. Those guys gave me the correct respect ever! The men at this autozone location are lazy and racist. The way I was treated was not surprising. Do not go here if you are a black woman you will be disrespected. You are supposed to treat your customers with respect not basically turning them away because you don't want to do your job.