AutoZone Auto Parts

Keyandra Black

★☆☆☆☆

3 months ago

Horrible customer service. The staff is not helpful at all. They care more about having conversations than actually helping customers. So if you want to be ignored and dismissed this is the place for you.

Stacie Hall

★★★★★

7 months ago

I stopped in about a week ago to purchase a new battery. The battery is needed wasn't on the shelf, but was on the pallet of new batteries that just came in off the truck. Three young ladies checked the pallet, and the one oi needed was at the bottom of the new batteries. These ladies, were very helpful and professional as well. And that's why I do my business at the O'Neil Court store. Whatever you need for your vehicle(s), The staff at Autozone will be there to help you. Thank you again for your service to the community..

LC

★★★★★

a month ago

The employees and management really care they went above and beyond to help my husband when our vehicle broke down thanks so much for your kindness

Rykkia Rappley

★★★★★

10 months ago

The absolute best customer service ever. Soon as you walk through the door you are greeted and offered help. They were a huge blessing to me, they look after the ones who serve and protect and offer discounts for your services. As a retired veteran and a current liaison for housing I would recommend AutoZone as the number one part store for everyone to go. They have the best interest for their customers and most of all the best bundle deals and discounts. You can't beat it with hard times in today's society. They will make sure you get what you need. I am so thankful and grateful for their services on today. I was definitely lead there for a reason and I thank God and the people working in there. Thank you all so much for your kind-hearted and genuine services. I really appreciate it❤️❤️😇

Steatopygic

★☆☆☆☆

6 months ago

Holy cow. This is a bad AutoZone. I walk in and the boss girl is standing there eating at me. Just grazing like there's nothing wrong with that. And then when I ask for spark plugs for my vehicle, she makes it obvious that she knows very little about cars or their parts. If you want the right parts, go to a different store

Robin Mooney

★★★★★

8 months ago

We had car issues coming through Columbia on the way to Myrtle beach today. They are so helpful and kind. Reggie helped us get back out on the road. We are very thankful for that. God blessed us. Thanks guys. ♥️

Suzanne West

★★★★★

6 months ago

Erik Moore was super helpful in checking my maintenance light and going beyond the call of duty helping a 72 year old handicapped old lady. Extraordinary worker!

Michelle Bridge

★★★★★

a year ago

A huge shoutout to Eric at AutoZone on Oneil Ct, Columbia, SC! Eric was extremely professional, knowledgeable, courteous, and helpful today! I visited the store for assistance with a wiper blade that had come off. I wasn't sure if it was missing a piece or if I needed a new blade. Eric greeted me at the door, took a look at the blade, checked a few things, and reinstalled the original blade securely! His customer service skills are above and beyond! Thank you, Eric! Your help and assistance were appreciated more than you know! :)

Michele Taylor

★☆☆☆☆

10 months ago

Very poor customer service. Had a problem with my Mother's brake lights continously staying on. Only wanted to ask if they possibly knew what the problem was. The answer that was given by the counter person (the shortest and smallest) is that we are not professionals and you will need to take your car to a mechanic. No let me see what you are talking about or anything. I realize that it was close to closing time but your doors were not locked, so therefore appropriate customer service should have still been given. This individual needs proper etiquette training. To end this review found out the problem is the brake switch and it was not given by a professional

Dawan Mccoy

★★★★★

11 months ago

FIRST OFF KELLY IS ABSOLUTELY THE BEST‼️‼️‼️ CASSANDRA IS NO SHORT OF AMAZING‼️‼️‼️ I NEVER KNEW THAT WALKING IN A PART STORE WOULD MAKE ME FEEL SO GOOD ABOUT SPENDING MY HARD EARNED MONEY ON CAR PARTS‼️‼️ THEY WAS THERE EVERY STEP OF THE WAY EVEN GOING ABOVE AND BEYOND FOR A JOB THAT PROBABLY DOESNT PAY WHAT THEY ARE DESERVED‼️‼️ THANK YOU FOR PEOPLE LIKE THEM AND ITS SAFE TO SAFE I ACTUALLY LOVE THEM‼️‼️‼️ THANK YOU AGAIN KELLY AND CASSANDRA FROM THE BOTTOM OF MY HEART‼️‼️

Mark Taylor

★★★★★

7 months ago

Helpful staff and great service. In and out in less than 10 minutes. Store was not crowded shortly after lunch on a weekday.

Harold Chacon

★☆☆☆☆

7 months ago

Bad service. I asked him several things about my vehicle. He didn't want to give me an answer. He told me he didn't know anything. So I decided not to buy it because there were people working there who didn't know anything. That happened now at 10:15 am.

Dion Richmond

★★★★★

10 months ago

Friendly people that really want to help you prolong the life of your cars. Get the specials they offer and I promise you that you will save money 💰 in your pocket. Get in the Zone rewards they are Awesome to use

LAVERNA GOT FAVOR

★★★★★

a year ago

I came in last week needing assistance with power steering fluid. Mr. Jim was so helpful. He went above and beyond to meet the customer's needs. Thank you so much for all of your help. Outstanding customer service! 20 stars 🌟

Aretha Walker

★★★★★

a year ago

I usually go to AutoZone to have my battery replaced, and the installation is free! Their prices are reasonable compared to dealership prices. I recently went their on my lunch break to have my left turn signal replaced. The wait time was quick, and the service was great. Thxs AutoZone!

Quinnshanda Mincey

★★★★★

a year ago

Thank you so much to the Auto Zone crew for helping me figure out what was wrong with my car, and finding the right car parts. You guys really know your stuff. You're awesome!

A M

★★★★★

4 years ago

I gave this rating specifically because an employee named Raymond was particularly helpful when I needed a new car battery. He tested my old battery and showed me the reading that indicated that I needed a new one. He showed me the options they had in stock for my vehicle. He took his time and meticulously installed the new one. He was also courteous and friendly. A different man at the counter acted as though he had a chip on his shoulder and didn't care to help. Maybe he was having a bad day. However, Raymond made up for how unconcerned the first employee had acted. I appreciate good customer service.