AutoZone Auto Parts

momo 1126

★★☆☆☆

3 months ago

They will sell you bad batteries and then try to play you because you are a female and they think we don’t what we are talking about when we say this specific thing is wrong with my car. But can go to orielly’s next door and they will actually hear me out.

Susan Fulks

★★★★★

3 months ago

Great experience!! The only down side is, they are not allowed to take tips for helping you installing anything.

Nicholas Simpson

★★★★★

3 months ago

Great AZ location with a Great team that goes above and beyond to ensure customer satisfaction! Highly recommend!

John Young

★★★★☆

4 years ago

Had a good time just browsing with my basket picking up all the stuff I need to change my rotors and pads, change my oil, paint my calipers and replace my shocks and struts on my 09 Challenger RT 5.7L. When I was done and couldn't carry anymore I was directed to a employee who kindly checked out all my stuff and offered to help me carry it to my car. Always enjoy my trips to Autozone on 1st Ave!

Brady Rose

★☆☆☆☆

3 months ago

Manager in their was super rude and would help dispute the refund , after it was quote on quote reversed he made me buy another one charging my card twice was giving mean attitude the whole time horrible customer service

Jeff Hamm

★☆☆☆☆

a year ago

Employee said he can’t go outside to help with my situation (scan code) because there’s only two people in the store and I’d have to wait for the 10 others behind me untill he could help . Makes zero sense considering the 30 seconds it could have take to scan and get me out … absolutely do not recommend this location for anyone to come to.

Deborah A.

★★★★★

a year ago

I needed new windshield wipers for my car, so I stopped by my local Auto Zone. I entered the store and almost immediately I was approached by an employee who asked what I needed. Since I didn’t know the size I needed, he went to my car and checked. Once back inside he walked me to where the wipers were displayed. There he showed me three different brands and quoted the difference in price, and he made sure that I was aware they were sold as singles, not in pairs. He was very patient with me while I considered my budget. Being a senior, and not being sure of the quality, I asked him for his opinion. This young man was so kind, patient and knowledgeable. I asked if he could install them for me, and with a smile, he said he would. I chatted with him a few moments while he put them on, knowing I was his last customer. It was such a pleasure meeting a young man with such dedication to his work, his children, and his goals in life. Not many people are so considerate of senior citizens, and make them feel they are seen and heard. And just that quick, he was finished and all total only took about 10 minutes of my time. I will definitely be returning to your store for anything car related. Thank you Jay Eastwood for such a pleasant experience.

Isaac Grubb

★☆☆☆☆

3 weeks ago

Said y'all were open and you weren't. Not cool.

Joshua Chaffin

★☆☆☆☆

8 months ago

Ordered parts for my shop with 1st ave Evansville Indiana location and days later they still have not showed up. Should of knew better and kept all my orders with Oreilly

Nikki Turner

★★★★★

6 months ago

Great customer service. Had the parts in stock and got them quick. I was in and out in about 10 mins.

Theresa Scheller

★★★★★

8 months ago

Thank you to Remington! After a very stressful morning trying to get our car jumped he put our battery in, in the rain with my 3 children and dog in the backseat! And yes, the battery of course ended up being under one of my back seats! Very grateful!

Bob Pointer

★★★★☆

a year ago

I only had a few items so I decided to use the self checkout thing. It said start scanning, and I scanned all my items. I clicked on pay and it said insert card, which I did, it printed my receipt but at no time did it tell me what to do with my rewards card. I ask an employee and he said I should have scanned my card. I ask where it told me to do that. I never got my credit. You really should have some kind of instructions. I will use the cashier next time.

Jeanell Laughary

★★★★★

a year ago

They're always super busy but still willing to take the time to help you as an individual customer. Jacob Wolfe deserves an award, he changed my brake light for me in the middle of a short handed rush with a smile and it was honestly the best part of my day

Klifton Keplinger

★☆☆☆☆

Edited a year ago

Some guy, who sounded like he thought he was in a leadership position, was cussing at everyone about a battery in an aisle. Super unprofessional and annoying. I’ve been coming to this location for years but won’t be back. ✌️

Abby M

★★★★★

2 years ago

I called this exact location for answers or at least help to get my car fixed/ diagnosed and they were amazing. Specifically Toni. She was absolutely AMAZING. She was so patient and if she didn’t know the answer she made sure to go and ask someone. She spoke to me like a human being and not as a dumb person and she spent almost 20 minutes on the phone helping me find the problem. I will definitely be coming here more often and be asking for Toni.

D-Rock

★★★★★

2 years ago

Kevin J. Helped me replace my car battery and was so helpful and knowledgeable. He made sure everything was clean and well connected. He was also very friendly. Made it a great experience. Will recommend in the future.

Christopher Schmitt

★☆☆☆☆

4 months ago

Employee was rude and not helpful. I was looking up my own parts since the employee was not competent to do so. He physically pushed himself between me and the computer and tried to bully me. I called both the district manager and regional manager for help. The District Manager called me back and promised to address the issue (thank you). The Regional Manager never even bothered to respond. Just another company where leadership only acts like they care about customers. I guess he couldn't be bothered with his employees verging on committing assault.