AutoZone Auto Parts

Eddie Taylor

★★★★★

10 months ago

At 5pm on the rainiest Monday we’ve had in a while I needed a car battery tested and changed. I apologized as soon as I went to the desk and the employee at this AutoZone completed the task without hesitation or gripe. His coworker even went out and held an umbrella for him while he worked. Great service for an untimely situation!

DoubleRT Overland

★★★★★

6 months ago

I’ve been going to this location for yrs. Great staff very friendly and helpful

Gabriel Alvarez

★★★★★

2 months ago

The person is also friendly and willing to help

David Sain

★★★★★

6 months ago

Had great service buying things I needed.

James

★★★★★

a year ago

Went in today to get a rear turn signal bulb for my truck. The parts sales manager Eric Z. was very helpful and installed the rear bulb for me. I'd definitely recommend this Autozone@

Kirby Patton

★★★★★

2 years ago

I stopped by this location earlier for a battery test and Austin was so helpful! He was quick, efficient and friendly. Within half an hour I had a new battery installed that was covered under warranty - I am very thankful for the seamless experience!

Katie DeVries

★★★★★

a year ago

I am not normally one to make reviews, especially about a car place, but Michael V, the general manager at this AutoZone location, deserves 5 stars for going above and beyond and exceeding my expectations of customer service and service in general. He gave me the exact parts, guidance and confidence I needed to resolve a relatively minor yet concerning issue with my vehicle last week. 10/10 would recommend this Autozone and definitely will be returning for any future auto needs. Thanks again to Michael and the Springs Road Autozone team!

Rick Haywood

★★★★★

2 years ago

Best battery buying experience for me. They had the special type battery that my 2014 Jeep Grand Cherokee needed and even installed it for me on sight. Can't beat that kind of service. Friendly helpful staff as well. Thanks!!

Kris tina

★★★★★

a year ago

Eric Z is an amazing person. He's wonderful at what he does, and he speaks Spanish too !! Always tries his very best with genuine concern and care. Go see him !!

Hope Love

★★★★★

2 years ago

I came in for a part. I was greeted by an employee and he helped me, knew which part I needed, ordered the part for me. His customer service was great he knew product knowledge. Because of him I didn’t feel nervous about not knowing part information. Austin Lankford was the name on his name tag. So if anyone is needing parts or help ask for him. 10/10 highly recommend

T.J. Smith

★★★★★

a year ago

Austin was very helpful with our battery he helped us get through the app with replacement

nine2-5traveler

★★★★★

a year ago

Since moving to Hickory 7 years ago, I've shopped nearly exclusively at this AutoZone because the service is first-class! Also, if this location doesn't have the part, I'll travel out of my way to go to another store. They seem to enjoy helping DIYers to get the job done.

Barbara Setzer

★★★★★

2 years ago

What a great store. Even though I was a little past any warranty I may have had on wiper blades, the manager replaced not only the defective blade but also the other at no cost to me. Thank you!also

Chelle Bells

★★★★★

7 years ago

This morning was so hectic ... major car problems without even knowing the issue we bought our battery from this location and was checking the warranty we were upset about the car and didn’t have all the info that we needed for the store rep ‘Santiago’ to look is up, come to find out he was having some issues of his own with the computers at work .... it is like 7:36 PM and we probably called him at 7 o’clock this morning but his great customer service is still on my mind ....he was so professional and very helpful even though we weren’t prepared and did not have all the information he still tried to help us. he is a great worker and made me want to continue shopping here . Really nice guy ppl like him give me hope for mankind lol

Jason Townsend

★☆☆☆☆

2 years ago

If you can get your part's at another AutoZone I recommend it the Manger was very unprofitable did not won't his employee charge my battery he told me that it was taken to long but before he came out side the employee said he did not mind it and the only reason I had to go to this AutoZone was because they were the only one that had the part I needed I will never go back to this AutoZone if I cannot get what I need from the AutoZone I always shop at I will try and get it somewhere else so if you do not have to go here I don't recommend

Spam

★★★★★

4 years ago

I am so glad I stopped here. Honestly, I feel like if I would’ve stopped anywhere else, it would’ve been a another horrible experience lol I was actually headed to a different auto parts store when I got a quick glimpse of this one. So I decided to turn around & go here instead. I just needed windshield wipers, not only did I get a good deal here, I met some pretty amazing people. There was a lady and a gentleman(I regret not getting their names but they work there) & they exceeded the expectation of customer service. It was a very friendly & relaxed environment.—I could tell those two are generally good natured people & the woman even helped me put the wipers on. It wasn’t the experience I normally have going into an auto parts store so it was a nice for a change.I live in Maiden but I will drive to Hickory anytime I need parts from here on out. And thanks again ❤️

Anthony Thompson

★★★★★

a month ago

Nice day