Country Town Tire & Auto Service Center

S Damron

★★★★★

Edited 9 months ago

Thank You to Jerry & Nick for installing the new tires and alignment on the wife's car. She says it rides like a dream! You guys are awesome!!!

M Hilton

★☆☆☆☆

8 months ago

Very poor management, lead guy easily tells you lies, had vehicle towed to this shop on June 25th on a Wednesday. Was told that Friday they would have vehicle diagnosis by Monday, which came and went along with every day last week. When we called or stopped in lead guy would give all kind of excuses, short handed, covered up which is not my problem. Don't make promises you can't fulfill. So today is July 7th and I decided to NOT do any service with this company due to all the lies and miss treatment and unprofessional attitude we have dealt with when dealing with lead guy named Robbie. The staff seems to be miserable from what I have seen and from what we have experienced it all comes down to poor leadership and professional level being the worst I have ever seen. All I know is I will never do anymore dealings with this company and I for sure will pass info along to all friends and family to be wary of ever coming to your company for anything, word of mouth goes a long way. You need to get someone with a better attitude and that does not LIE to your xuatomers.

David Darab

★★★★★

2 years ago

Great service! Helped me get my flat fixed asap! This Team is fantastic!!

Alan Drake

★★★☆☆

a year ago

During one visit they replaced my rims and I was very satisfied with the work and price. However, during a sequential visit, for a high pressure gas pump to be replaced, $1200 seems to be an exorbitant amount of money to require for part and services rendered. They are really nice to deal with overall, I was just sticker shocked and still am to be honest.

Keith F

★★★★★

a year ago

I have been dealing with Country Town & Tire Auto Service for more than 20 years. I have always gotten great quality products as well as their service. I would highly recommend them to any of my friends or family. They treat you like family at Country Town.

Srijeet Halder

★★★★★

a year ago

Best experience I ever had with an auto shop. My Tesla M3 had a slow leak in its passenger side tire. Not only they attended me without an appointment, they didn't even charge me anything for removing a nail they found and plugging the leak. I was in and out of the shop in 30 minutes.

Darlene M

★★★★★

6 months ago

Great customer service and excellent prices on tires!

Scott Gillespie

★★★★★

Edited a year ago

Good, experienced people. Friendly. Rates are high, but so is everyone else. Got a headlight bulb replaced, inspection and added air to my tires. $77 and some odd cents. Not bad. Friendly and professional people.

Jennifer Doble

★★☆☆☆

2 years ago

I called and made an appointment for replacing my starter and balancing my tires. I was told an approx price and the job would be done by the end of the day. I dropped the car off Sun the evening. At 2 pm Monday, I had not heard from the shop so I called to be told that they hadn't had a chance to work on it, but to call back around 430 and it should be done. I called at 430 to be told that their computer system was down that morning and they were behind on their work and it would be the next day before they could fix my car. This was a major inconvenience and there was no apology- only the excuse their computers were down. I then went to pick up my car the next afternoon and the bill was more than estimated by $80. The next day I noticed a rubbing noise with my two front tires any time I turned the tires. Upon inspecting this, I found they had forgotten to replace the bolts that connected and stabilized the wheel well covering which resulted in my tires rubbing and creating 2 large holes in the coverings! I did not reach out to the shop because I am sure they would have denied this was their fault, but prior to them fixing the car there were no issues with my front tires rubbing. I will not be recommending their services and hope other customers have better luck than I did!

Robert Nunnaley

★★★★★

2 years ago

We were on a road trip and noticed one of our tires was losing air. After adding air a couple times we realized we needed to get it checked. We pulled into Country Town Tire. It was clean and the gentleman at the counter was very friendly and prompt. I explained the issue and within a few minutes they had repaired the tire. As I prepared to pay he said "oh, no charges have a safe trip home." If you live in the Hickory area, I would highly recommend County Town Tire. They were kind, honest and quick to get us back on the road.

Josee Nolan

★★★★★

3 years ago

Jerry was quick to get us the help we needed. Our tire blew on the way through town. He was able to get us in and out in less than an hour for a very reasonable price. If I lived in Hickory I would definitely go back for any future needs.

Cynthia Murdock

★★★★★

8 months ago

Nick and the staff at country TOWN are always helpful, knowledgeable and friendly, and ready to offer any advice on my vehicle.

Albert Gantt (Bigplayerag)

★★★★★

3 years ago

Jerry is a great manager there at Country Town Tire! Being a landscaper, i need my truck back ASAP and they did not disappoint. Took it in on Wednesday afternoon, and they had my starter put in by Thursday midday. They did find a crack in my intake manifold so i told them to fix that while they had it. Ordered the part Thursday and i was back mowing Friday at lunchtime. Competitive pricing and friendly staff that just want to make their customers happy. My starter was under warranty so they put a new one in and they ate the labor so i didn't have to pay a dime to have it installed. A little pricey, but you get what you pay for when it comes to mechanical work. I'll gladly pay a little more to have it done right by true professionals. 10/10 definitely recommend!! Go check them out over across tate blvd going towards LRU on LR Blvd. I'll definitely be back because the service was so fast and they're so good at what they do. Andy G Looking Good Lawnscape LLC

Dianne Henrich

★★★★★

a year ago

Very professional and accommodating. They did a great job on my car. They were very kind even though they were busy.

Hui Wang

★☆☆☆☆

4 years ago

So my wife go to this shop today and replace sway bar and wheel alignment. The bill is 493.23 people who knows cars know that’s way over price avg price should be around 135 to 200 they charge 190 for part for 2 sway bar link(should be around 34-60)and 195 for labor (charge 3 hr which job only take 1hr, even they tell car r rdy after 2 hr and they still charge 3...) and 69for alignment(fair). I wasn’t happy when my wife pass me the bill. I felt like they trying to rip her off specially those who don’t know much about it but since my wife already agree on the phone we will pay the price. So be aware and do you own DD don’t always be ok with the price that they tell you. Hopefully shop itself saw this review and fix the over pricing chargers, long term business need good reputation, people will eventually find out what you guys did and not coming back. Yes we don’t have car problems all the time but words pass around now day way easier than before with social media so good luck.

Yeng Lovaj

★★★★★

a year ago

Robbie and the crew took care of my tire repair quick and fast. Was courteous and clear with the work being done. Highly recommended!

Brook matthews

★★★★★

6 years ago

My engine blew and were super nice and helpful with me and my husband. Work was done quickly and price was right on the money. They didn't try to sell me anything other then what i asked for. Great place will be using again and again.