AV Universal Automotive Repair INC

David Capellini

★★★★★

6 years ago

The best. Can’t say enough good things about these guys. They’ve taken care of my Range Rover for years. Not many are willing to take that engine apart and bring it back to life. Took care of my transmission issues as well. Nothing they can’t handle. Plus they don’t nickel and dime you.

Maria

★☆☆☆☆

5 years ago

This shop came with high references from Auto Zone workers on Hylan Blvd and I'm taken back by the owners basic regard for their customer's needs and his financial greed.I brought my car to him for a transmission line leak which he never completed, he took my $100 for doing the job and then when the leak became worse,he had the audacity to tell me I needed the same transmission lines he supposedly fixed 3 weeks prior. In addition, he overcharged me for a shock job that what he claimed "were the best Monroe shocks on the market", they were basic stock shocks and I have piks and receipts to prove that.His workers are very kind, he's NOT. He's a quick talking, quick thinking,conniving,manipulative money hungry business owner that does not care how he gets your money,as long as he gets it. I would not recommend his shop to anyone.

Ralph Mancini

★★★★★

10 months ago

These guys definitely know how to work on cars very very knowledgeable also very fast and they do the right job!

Mike

★★★★★

a year ago

The mechanics here are highly experienced, the prices are competitive and they know how to get the job done. I highly recommend this place to anyone who needs any type of repair done on their car.

Daria Borysova

★☆☆☆☆

2 years ago

Warning: Potential Scam Alert I had an unsettling experience at AV Universal Automotive Repair where it appeared they were attempting to scam me. I went in for an inspection and other minor issues, but they quoted me over $600 for repairs. Seeking a second opinion, I visited other shops who confirmed my car had no problems and would pass inspection. In the end, I only needed an oil change and fixed one indicator light, which cost me just $90 including the inspection itself. The AV UAR owner's claim that my car was in bad condition due to leaves under the hood seemed ridiculous, he told me I have to watch where to park my car. Really?? Be cautious when dealing with them as their integrity and pricing practices are questionable. Maybe they think it is easy to fool young girl who doesn’t understand much in this business.

Sherrelyn N

★★★★★

5 years ago

The gentleman here was very kind and friendly and I had a wonderful experience. I came in for an inspection on a Sunday after going to several places who either had no stickers (Firestone) or who had a 2 hour wait (Ten Point) and their CS reps were impolite-cold or feisty-defensive in a bad way. I will definitely make this place my first stop before going anywhere else to service my car in the future.

A A

★☆☆☆☆

a year ago

Horrible attitude from everyone that works in the shop. Came in to get air in the tire. Cold treatment and was ushered out like a barn animal when the technician was done getting air in my tire. Thank God my car doesn't get fixed here. Nasty establishment. Shows on the face of all the employees. Everyone is frowning and angry. Maybe I came on a bad day...

Omar Alam

★★★★★

2 years ago

Great mechanic shop. Took my bmw for a radiator install, they are experienced in all makes & models. Great price phenomenal job 👌🏽 Vinny is fantastic. Angel & augustin are great too. Tony & the team there are the best in the tri state area.

Darth Impious

★★★★★

2 years ago

Amazing work, great service, very fair priced. They fixed what other mechanics destroyed. I will not be going anywhere else again, and I would certainly recommend them to anyone. Thank you again 👍🏼.

S.M M

★★★★★

3 months ago

Greta place they solved my jetta problem that 2 other mechanics didn't

Hellen Malone

★☆☆☆☆

a year ago

CROOKS !!! They wanted to charge me $450 just for the shocks and $200 for the labor = $650. I went to Hylan Auto Repair just a few blocks away and was charged $205 for the entire job with shocks included. Had shocks installed at AV Universal 1 year prior on the same vehicle and it cost $450. They said they used Monroe Shocks. I later discovered that they were some other cheaper brand and not Monroe. On another car they kept for 3 weeks, I found the front bumper damaged. The staff is very unprofessional and not certified mechanics - more like handymen. They have NO idea how to treat a paying customer they are ripping off. You walk in and left standing there wondering who to talk to. Then they rush you out. The owner is a fast talking con man. The positive reviews are very likely friends and family. One admits to being the owners nephew so there you go. TIP: If you see a disheveled office, poor customer service, dirty and disorganized shop, hand written receipts, smoking in the shop which is illegal and no uniforms - STAY AWAY.

Ying Chen

★☆☆☆☆

a year ago

I had a terrible experience with this shop. They charged me $80 for a brake light switch (which costs only $10) and $100 for labor. After a couple of weeks, the same problem occurred, and I discovered they hadn’t even replaced the switch. I bought the switch myself for $10 and replaced it in less than 30 seconds. I’m extremely disappointed with their dishonest service and overcharging. I do not recommend this place.

Василь Мула

★☆☆☆☆

a month ago

I first went for repairs back in December, after the repairs, two days later, the errors started again, so by this time today is February 20th and they are continuing to repair my car, many problems appeared that did not exist, each time inventing different problems.

Alejandro Ocasio

★★★★★

2 months ago

The best!!! Beautiful work perfection! These guys don’t play around. They get the job done!! Thank you so much. I appreciate it! God bless.

korra dale

★★★★☆

a month ago

Handled a bunch of issues on my car really well — transmission work, carb cleaning, body/trim repair, windshield fix, and electrical all sorted. Work looks solid and they got it done without surprises.

Tina Zhang

★★★★★

6 months ago

We changed our Ford battery this morning. The service was very fast, efficient, and reasonably priced. We also brought our Tesla here for a yearly inspection—super quick, just drive in, no appointment needed. Very thankful for their great service!

Vitalii Choban

★★★★★

2 months ago

I’m very happy with the service I received. I had an issue with my vehicle and went to a different mechanic first, where I was charged $700 and the problem was not fixed. After that, I went to AV Universal Automotive Repair INC, and they diagnosed and fixed the issue for $100 in about one hour. The car has been running perfectly since. Honest, professional, and efficient service. Highly recommended.