B & E Collision and Auto Sales

Derek Hickernell

★★★★★

5 months ago

Our experience with B&E was excellent. They worked with our insurance to get a look out or vehicle quickly and scheduled our repair within in two weeks. Once dropped off, the Shop stayed in touch about the progress and was again great at answering questions and accommodating requests. I received my truck back in a timely manner, reassembly and paint are great. I had a lot of front end damage with several panels requiring work. I've received many compliments regarding the appearance of the repair, with several surprised at how short of a time my truck was gone. I'm very pleased and recommend this place to anyone.

Vicki Nelson

★★★★★

a year ago

Our Story Begins back in September of 2024 when Hurricane Helene East TN. We were fortunate enough not to have flood damage but we did sustain vehicle damage from downed tree limbs. B&E Collision did an outstanding job. Anthony Goney was so good about keep us informed about the progress of our repair. The repair to our MDX was a difficult one as it required a new roof and side panels. These had to be shipped in from Acura and that took some time. Once we did get all parts in Anthony and his team expedited our repair and did a fantastic job. We could not have asked for a better team than B&E Collision provided. So thank you B&E and especially Anthony Goney for going Above and Beyond to make our hurricane experience just a little more tolerable.

Amanda Davis

★★★★★

a year ago

I hit a dear in my 4runner and used B&E collision for my repair shop. They were very kind and helpful during the whole process. They got me in fast and kept me updated every few days! They even detailed my car for me before I picked it up. I highly recommend this shop and will be using them for any repairs in the future (lets hope there's not many though :) ).

Tyler Keasling

★★★★★

5 months ago

Absolutely great experience here! The shop has such a nice, clean environment and everyone is super friendly and professional. They did an amazing job on my car and made the whole process easy. Emma was especially incredible — so kind, helpful, and went above and beyond to make sure everything was perfect! Highly recommend!

Zack Presnell

★★★★★

2 years ago

I had an amazing experience with B & E Collision. Every person I interacted with went above and beyond my expectations. Greg Blankenship was particularly impressive. I had hit a deer probably less than 5 days prior to me contacting B & E Collision, and had passengers side headlight, right fender, hood, grill, front bumper, and underskirt damage. When they replaced the drivers side non-damaged headlight, they accidentally discarded the good LED high and low beam lights in that housing. I asked about the non-damaged side, and Greg said they were probably gone. However, he promised to order a set of both and kept me informed via email. The pickup was delayed by a few days due to waiting on parts, but I was understanding of it. They gave me periodic updates via emails and text messages. A few years ago, my 2014 Tahoe was damaged when I hit a deer. I took it to JH Collision Center, but I had issues with them during the process, and the work was sub-par. They tried to have me sign off on it, but I refused as they had a bad paint job with little holes in the paint that you could see to the base metal and a good amount of over spray on the windows. I regretted not using B & E Collision at that time. Now, I highly recommend them to anyone in the area who needs work done with their vehicle damage. The whole staff has been a pleasure to deal with during this stressful time.

Jamey Shelton

★★★★★

5 months ago

Highly Recommend B&E Collision! I have gone to them 4 times now and they repaired everything perfectly, back to like-new condition! They are polite, honest, fair priced, and kept me in the loop throughout the entire process! I will never go anywhere else. They go above and beyond, truly amazing at what they do (the repair work was flawless).

Abby Cole Keller

★★★★★

4 months ago

From my firat hysterical phone call about my accident to washing my Palisade one last time before I drove off, B and E Collision was a wonderful experience. They took great care of my car and communicated throughout the whole process. So thankful my insurance agent sent me their way. In the mist of a stressful situation they eased the worry and took care of everything.

Austin McCracken

★☆☆☆☆

Edited 3 years ago

Had a claim from my car being hit in a parking lot. Needed driver's front fender replaced, headlights, header panel, front bumper and painted. Got the car back with a bumper that looks like hot garbage, my door panel was super glued in a spot without permission, and power driver's side mirror doesn't work now. Paint on hood and fender looks good and blended well, but the shop did literally no prep work to the bumper and there are runs, holes, and tons of jagged edges in the paint and bumper. The bumper flops around and has no structure and doesn't fit right. The header panel was supposed to be new, but on pickup it was already cracked in a few places and the headlights are not held in rigid. The work is a joke and so it the warranty they claim to give you for the work, as I have not been able to get the shop to fix ANYTHING about the entire ordeal. I wouldn't let them even paint a door handle on anything after this. I'm sick of having a bumper that looks this bad on a car that's all straight besides it, it's just embarrassing.

Tyler Smith

★★★★★

2 months ago

Got me in exactly when they said they would & got my truck fixed quickly. Was done same day & they detailed my truck. Highly recommend

Richard Ramsey

★★★★★

4 months ago

I took my car there for repairs as I had hit a deer. The staff is so friendly, courteous and professional. I was pleased with the excellent repairs they made on my car ( it looked as it did new and it is a 2003 model). I will always go there for repairs and I would highly recommend you go there. Richard S Ramsey

Mark Huff

★☆☆☆☆

a month ago

Don't take your vehicle to this place if involved in a wreck. they will mark up the estimate so high, to total your vehicle so they can seize the keys and take you vehicle and sell it. They are scamming people, being a mechanic for 20yrs I know what to inspect. Bummer damage doesn't add up to $14,000

Steve Mann

★★★★★

2 years ago

5 Stars for Sure. I Really appreciate B&E's attention to detail and the Quality of The Repairs. 1st Class people with Excellent Customer service. They Truly go above and Beyond.

Justin Walters

★★★★★

5 months ago

Jeff is always easy to work with and his team does a great job making your car look new again. Very happy with my car repair and their friendly staff in the office!

Dannia Werra

★★★★★

5 months ago

Throughout the years, I have used B&E as my go to collision repairs! The staff is accommodating and efficient! I recommend everyone to go there! The work is flawless!

Brian Woody

★☆☆☆☆

2 months ago

The gentleman that i dealt with was really rude, seemed like he didn't wanna really do the work on the vehicle, also need to say they are very much overpriced compared to other collision repair specialists in the area

Kasey Repass

★★★★★

11 months ago

I recently had my back bumper replaced by B&E and they did a wonderful job. Their customer service was absolutely incredible. They returned my vehicle back to me with a lifetime warranty on the bumper they fixed, it appeared they washed my car, and I just noticed they vacuumed out my trunk area. They truly left my car better than they found it, even in the little ways like this. Thank you B&E!

Chuck Ramey

★★★★★

2 years ago

My wife hit a deer a few weeks ago, the tow truck came a got the vehicle and took it to B&E Collision the next morning. As soon as they received the vehicle we were immediately contacted with a projected date of completion and it was finished before that date. Updates were provided as needed during the entire process. We were even able to drop the rental vehicle to B&E so there was no additional trip needed for return. Our car looks great not only on the outside but they even cleaned the inside! Thanks B&E!