About Business
Conveniently located in Pensacola, FL, Balkum Automotive has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Air conditioning repair service, Alternator supplier, making them a top-choice Car Repair specialist in Pensacola. Backed by 88 satisfied customers, they currently hold a prestigious 4.4/5 star status on our platform. They take pride in serving the diverse needs of Pensacola, FL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Balkum Automotive is the go-to destination for quality and service in Pensacola, FL.
Google Reviews
Mary McCoy
★★★★★
6 years ago
Awesome..great staff and services. The owner is very nice and fair. I was taken care of no problems.
Brendan Mullins
★★★★★
3 years ago
Great guys here I recommend anyone with problems with their vehicle check these people out their fair priced and honest
Melissa Hankins
★★★★★
6 years ago
It's been a minute since I went here but when I did I would say I really like the service they dont try to get over on you and the Sargent works with you as much as possible to make it as budget friendly as possible.
David Williams
★★★★★
8 years ago
Had an engine misfire, Balkum had it fixed the next day for a reasonable price. Good work, fair price, Balkum will do you right.
Michelle Bentley
★★★★★
8 years ago
Honest, reasonably priced and friendly!!!! This is the only place I will ever take my vehicles ever again. And I have 5 kids driving, so we will keep them busy!! Lol
Brandon Whaley
★★★★★
8 years ago
I recently broke down in Pensacola, when I searched google I found a pic of a former U.S Soldier name Mr. Balkum and decided to seek his help in getting my VW Jetta repaired. His shop diagnosed that my clutch needed replacing along with the release bearing and slave cylinder. Well as the dismantled my car to reach the clutched they noticed 2 more parts were also needed and called me to let me know as well as gave me price, he also had a mechanic show me the old clutch and parts so I could see what they looked like.. after he gave me the total price I went online and googled those parts..also called some other shops for quotes... Mr. Balkums price was way more than fair compared to other places and the price he charged me for parts was cheaper than online. My whole experience with Balkum Auto was completely astonishing... not only was he and his staff professional and courteous, but he was also fair and communicative to me thru the whole process.... He is definetly worth this 5 star rating.. And I sincerely thank him for not only the service he provided in fixing my car, but also for serving our country. Thank you!
Ashley Beaner
★★★★★
5 years ago
They were kind and courteous and professional. I will be taking my cars here only. He very upfront and he works with you on cost.
Ramesh Karuppusamy
★★★★★
9 years ago
Inexpensive and great service. I was traveling through and my CV axle was pretty bad. They put aside their current work to take care of mine. I had got the wrong part. He gave me a ride to the store to get the right part.
Connie Patridge
★★★★★
6 years ago
They are really good people they know what they're doing they're really friendly and I have not ever had a problem with them anytime they have fixed my car my daughter's cars or any of my friends Cars I really do recommend you go there
Jean Gracia
★
☆☆☆☆
7 years ago
This place is horrible! When my car left it smelled like a dead rat. It took so long to to get the car back because the son who does the work spent more time working on his race car than customer cars. He is a veteran like myself but the service sucks. At your Own Risk
Travis and Jennifer Tompkins
★★★★★
9 years ago
I'm new to Pensacola and needed my 2004 Honda Accord worked on. I dropped my car off with a bad rattling sound in the exhaust system. Balkum called back about 20 minutes later and said it was the catalytic converter. They quoted me a fair price and had it replaced in about 2 hours. These guys are fast, fair and trustworthy. I will definitely be taking my vehicles here!
Phillip Allen
★★★★★
6 years ago
My AC stopped working and I couldn't figure out what it was. The low pressure line was fine, so I took my car to Balkum and left it with them. After troubleshooting the car they found out it was just a relay that burnt out. Charged very fair pricing after having the car for approx 24 hours.
Tom Williams
★★★★★
6 years ago
Best corvette shop in Pensacola. Highly recommend having your vette worked on here. Robert and Brian do a excellent job. Very reasonable and fair. They also do all vehicles and makes of cars and trucks as well. Sorry I made a mistake. Robert tau automotive is who I was referring too. Had work on car at Balkum and they were reasonable and fair as well.
Charo Bettis
★
☆☆☆☆
4 years ago
Originally we took our vehicle to get timing change repaired. We paid them in full for the amount the son said it would cost. The son kept our car for weeks, never answered any of our calls and my husband had to physically show up to the shop in order to get answers. The son was more concerned about fixing his race car and never fixed what he said he would and what we had already paid thousands of dollars for. Seven and a half months of taking our car back to them for repairs the son swears he fixed. Then, we ended up needing even more repairs bwe never needed because the son caused more damage to our vehicle and never fixed it. We ended up taking our car to a different shop where it was discovered that parts were missing and the car had never been touched by the son and what he did touch he put into our vehicle backwards. I do not recommend Balkums. Now they won't pay us back the money they were paid and won't answer phones. Courts will have to deal with them.
Vixxi 850
★★★★★
3 years ago
Hands down this is the best automotive place in the entire world. They are not only very honest but kind and fairly priced. They are fully responsible for saving my day today. As a single mom with zero car knowledge they are a business I truly value and I’m forever thankful for.
H J
★★★★★
3 years ago
It is SO HARD to find a reliable, & reasonably priced mechanic. But after reading the reviews, we decided to have our car towed from a prominent business across town that quoted us at LEAST 2 grand, & a week & a half turnaround "hopefully". Robert was a GODSEND!!! He stayed in constant contact, keeping us posted along the way, & even worked on it over the weekend to have it ready for the work week. Saved us over a thousand dollars by not fixing what wasn't broken, & had it done in 3 days. 🙌🏾 We will NEVER take our cars anywhere else!!!!
Carolyn Fowler
★
☆☆☆☆
a year ago
AVOID!! THEY ARE DISHONEST AND LIARS!!! They break something else on your car when they work on it!!! They had my car for over a YEAR!! I had to do a title loan to pay for repairs, I'm a disabled single parent. They said it was the alternator. It wasn't. I had to be towed back to their shop 3 or 4 times cuz it kept breaking down. After I got it back the third time the transmission wouldn't change gears. I had NEVER had any problems with my transmission!! I slowly got it to Walmart and checked the transmission fluid and it was completely empty, not a drop !! I filled it where it should be n had no more problems. He told me the alternator would charge at high RPMs but at low RPMs it drained the battery but he kept replacing the alternator 3 more times after that!! He said he called around to other mechanics he knew n the consensus was the computer was out. He said he would go over and pull a used computer and install it. It had been around 6 months with no car at this point so I cancelled the insurance to save some money. When I did get them on the phone I was given excuse after excuse and details on their family drama arguments and his assistant quitting, colds, etc. They rarely answered the phone n didn't return any of my voicemails. When they FINALLY answered the phone, I was told the used computer was installed but he needed to get it to another shop with a computer to sync the new computer he installed. I gave him a bit of time after that and began calling for an update since I had, as usual, not been contacted as promised. When he FINALLY answered the phone, I told him my name n which car. He apologized for not getting to the salvage yard to get the used computer and more excuses. It had been around 8 months with no car at this point. When I said he told me it was installed n waiting to be synced the last time I spoke with him, he said he had to go. They didn't answer my calls after that. My apartment building got sold to a big company from Tampa and my rent was significantly raised so much I had to move. Thankfully a friend helped us move but I could not afford the title loan payments anymore so I lost my car. AVOID LIKE THE PLAGUE!!!!
Corey De
★★★★★
2 years ago
I was a little scared walking up because of the area, but I listened to the reviews online and was immediately greeted by the owner. He was super friendly and explained thoroughly how to fix my car and how much it would be and exactly why. It would have been double the cost of labor somewhere else, so glad I went to Balkum instead
Rita Pensacola
★★★★★
6 months ago
Just needed some information. Robert is an honest man and does great work. Been going to shop over 20 years very satisfied
Dustin Mark
★★★★★
5 months ago
The entire team at Balkum Auto are top tier in their expertise, technical knowledge, and customer service. They took the time to work me into their schedule when other shops would not, and were more than honest and transparent with the issues with my car. Great communication throughout the entire process as well. So nice to find an honest shop I can rely on when I need automotive care!
