Batteries Plus

Gary Thompson

★★★★★

8 years ago

Order confirmation, order detail, and a call from the store to let me know my order was ready. All within an hour. I was upsold a better battery that was a better deal with no pressure. Very happy with the transaction.

D Barnett

★★★★★

4 years ago

Very knowledgeable. Was able to get a new battery for my laptop which Batteries Plus had in stock. It works great. Also got a new key for my Jeep Patriot. Everything went smoothly.

chris A

★★★★★

6 years ago

Guy that helped me was great.. got the right battery for my Motorcycle. I have been buying batterys on amazon for years.. but the past 4 I have gotten from you guys, price isn't to much more.. and with the warranty, and a store right down the street.. hard for me not to buy from you.

Raman Gevargiss

★★★★★

2 years ago

Had an emergency and needed my battery to my garage remote replaced,, drove to this place, where we met Josiah great guy. Great customer service and very welcoming and friendly… I will be back for more my battery needs 👍

Jessica

★☆☆☆☆

3 years ago

Took my phone in to be repaired, left with new damage as I now have broken front and back cameras and no original repair. I have been getting the run around with my phones screen replacement. The part has been ordered, oh but someone else used it on someone else's phone - we got the part now come in, oh this is the international version not the US version. They went to replace my screen and during the process broke my front camera and rear camera sensor and now my camera system doesn't work at all. Manager is on vacation and I am left with my phone more damaged from taking it in than it originally was. I will update my review if the manager makes this right and corrects their accident. I have given a lot of business here over the years with this being at least my fourth device repair, this has been my worst experience. Today my repair was started, but during the process my camera was broken and then they realized they didn't even have the right part and I am left with broken cameras and the original screen that I was getting replaced.

Don “DJ” Jordan

★★★★★

5 years ago

Always have want I need and the Service is very good. Today I purchased on-line and picked up at the store, which provided me with a 10% discount! I am military so my have gotten the discount at the store in person; however, the on-line purchase was good, as I know the product was in stock!

Eric Mueller

★☆☆☆☆

7 years ago

I placed an order online for three batteries that came to a bit over $350.00, I got an email that my order was ready for pickup. I drove to the store and walked in. The clerk at that time said "Let me see what you ordered", only to find that they only had 2 in the store. They said I could drive to one of two different stores that were about 10 miles away to get the last battery. WOW, it gets even better!!! The first store sent me to another store because they had the 3 batteries I needed. When I got there, they only had ONE. That guy called other stores that the computer showed to have what I needed. Strike 2, Strike 3 and Strike 4. He came out of the back room and said he ordered them and they will be here on Thursday. Now I have almost 2 hours of my time and 20 extra miles on my truck, WASTED!!! If I wanted them on Thursday I would have ordered them on AMAZON!!

Ryan Eustice

★★★★★

5 years ago

I had a car key that needed to be cut and went to two other locations today. One tried and couldn't get it right, the next said his machine acts funny when it gets updates. This store was by far the most professional and confident and got it done the first time!

Jasilynn Sison

★★★★★

3 years ago

Super awesome service! Quick and easy online pick up order. Great first discount on my purchase. CMcBride helped me at the counter. He was awesome!

Rhian Raines

★☆☆☆☆

6 years ago

Very helpful in replacing an I phone screen but a week later with a temperate glass screen protector in place phone screen has cracked. Phone was NOT dropped to create this crack, it developed on it's own. Shop not helpful when reporting this glass replacement defect. More than likely not asking repairs to be done at this store again.

John K

★★★★★

2 years ago

I needed a car battery for a 2019 Toyota C-HR today. I checked Walmart, Advance Auto, AutoZone, Amazon and Batteries Plus. Batteries Plus had the lowest price and was in stock. I was able to order it online and pick it up in 30 minutes, and was a perfect fit just like the OEM battery. Very happy with the purchase and service too.

Barry Culhane

★★★★☆

7 years ago

Staff was helpful, and I got what I wanted, but pickup experience was odd. When I receive an email saying "your order is ready for pickup", I expect it IS ready for pickup. I went to the store today, asked for my order, and the guy had to look up the order and find the products on the shelves. Seems odd to me.

Colby Ashton

★★★★★

7 years ago

Amazing experience getting a new key/fob for my vehicle. Ordered online. Store called me when it was available (quicker than expected). 15 minutes for them to cut the new key and program the fob. Any WAY cheaper than the dealer.

Kim and Luke BG

★☆☆☆☆

Edited 3 years ago

Do not get your phone screen repaired here. They suck for screen repair. They use cheap, very flimsy screens that break with the slightest drop. I had quite an experience a while ago with these guys. They are great for batteries terrible for phone screen repair, and when I complained to the manager that both of my kids phone screens broke within a week I told him that the screens were flimsy and cheap, and the manager actually did not care and actually called me a Karen. It was a location by Santan mall. I found the emailed response so absurd. I never brought this up the corporate chain, but I have gotten great service there for batteries, but do not ever get a phone screen repaired here.

Damon H

★★★★★

6 years ago

Highly recommend!! I don't give out 5 stars usually but I think they deserve it as their customer service was excellent on the two occasions I've been there. I originally needed a battery for my camera. They helped me right away and got me out the door. Several months later, I was no longer able to charge the battery so I returned. Within my 5 minute visit, he tested the battery, found no charge, and did a warranty replacement just in case. In and out. They not only sell batteries and bulbs, but some other things like flashlights and key fobs. Definitely check them out next time you need a battery or bulb and see all the things they offer!

Chris Reth

★★★★★

7 years ago

Ordered a motorcycle battery online, about 30 minutes later, received an email that it was ready for pick-up. Got to the store and the 2 guys working there were really nice and polite and had the battery ready for me right at the register. No wait. No hassle. Great experience!

Terry Whitaker

★★★★★

6 years ago

Ordering online is very convenient, and sometimes can get you a discount. I was replacing an assembly with new component batteries, and the guy behind the counter was very helpful in getting that done. He didn't have to help me take it apart and put the new batteries in it but he did anyway. That's good customer service. The store carries comparable quality batteries to anywhere else. And not having to pay shipping for something as heavy as a lead-acid battery makes in-store pick-up a great option.