Discount Tire

Ryan Naylor

★★☆☆☆

4 months ago

Definitely a fan of Discount tire but this location is the JV team. Very low quality customer service. Everyone seems confused and not much leadership. I have used DT for 20 years and haven’t had an issue (or several) until bringing my truck here.

Nicolas Gonzales

★☆☆☆☆

3 weeks ago

I’ve bought new tires from this location for three different vehicles very resent and was very happy with the customer service. After over 6k miles it was time for a tire rotation on one of my vehicles so I scheduled it and took my car down. I was helped and after my tires were inspected I was told that I didn’t need a tire rotation and to come back after another 7-8k miles. No question or inquiry as to how many miles were already on the tires. I wasn’t aware that tires can go 14k miles unit they need a rotation. I’m not sure if it’s laziness or just sheer incompetence for the reason I was turned away. I was also asked by the technician if I knew why tires are rotated. I didn’t take it personal given the fact that I was probably twice this kids age, but it was kind of a smug question.

James gilmore

★☆☆☆☆

5 months ago

Went and got new tires on Friday 10/16/25 and when I left the location my TPM sensor for my tires came on saying my sensors are not working!! The same-thing happened last year when I got my tires changed for new tires and I paid them to replace them and now the same thing again my sensors never come on unless I get new tires. Be careful people of this scam cause there are hundreds of complaints on Reddit and google about Discount tire doing this. Terrible service I do not recommend this company anymore.

Klay

★★★★☆

2 months ago

Won’t speak about the mechanic aspect of this place BUT I will say so far discount tire keeps telling me different PSIs for my tires. I’m not sure if they are just training new people but sometimes if you don’t say anything they let you drive away with 1-2 below or above PSI. Even at one point they told me my trucks tires should be at 80 when the norm for them I believe was 70 and 60 in the back or something like that. Not sure I should really pay attention. Everyone I’ve encountered so far is nice and they are cool but it would be nice if discount tire could tell me what my psi is every single time and make sure it’s right.

Jonathan Arrowood

★★☆☆☆

3 weeks ago

I have gotten new tires for 2 cars in the past month. In both cases had to bring the car back for failure to reset TPMS and in second case because they didn’t install valve stem correctly and the tire went flat. Really poor quality control at this location.

Kel Q

★★★★★

a month ago

We made an appointment and showed up early to check in and the gentleman was kind enough to get us started right away and even assisted answering questions on our other car for us. The technician who brought us our car when finished was very kind as well. Very pleased with staff and service. Thank you!

Dustin Wilhoite

★☆☆☆☆

a month ago

I have been a long time customer but recently the quality has been very poor. My first set of tires on my new car from the dealer lasted close to 40k miles. I replaced all 4 got some high end Michelin tires and they only lasted about 17k miles. I was frustrated but I was told they were high performance so they wear faster and they suggested new continental tires that should last close to 50k miles 3 years with a warranty. Well it’s been 14 months 15k miles, I went in for an air check and they said I needed new tires again and only wanted to give me scraps for a warranty credit and expected me to buy new tires again. I only drive to work and have kids i am not doing anything to wear down these tires. I am very disappointed in the quality and lack of warranty for this. I will now take my business elsewhere.

Mario Cunha

★☆☆☆☆

2 months ago

They need to up their game. When I first brought my car in service was awesome. This is the third issue I have had. First time tires were replaced they did not wheel balance. I had to bring it in twice to sort out that one issue. I changed front two tires and they did not inflate the tires so I had to drive round to tire pressure check and wait in line. I later found that the tires again, weren’t balanced. I am disappointed.

13ecker

★★★★★

4 months ago

The management and crew have done nothing but be exceptional in assisting my needs as a long time customer. Communication has hands down solved many of my woes by allowing me to understand how I can fit into a schedule, place orders in a timely manner and get the services I truly need done. My truck hasn't been nice to them , with multiple tpms issues stemming from non oem sensors but they have always come through and figured it out. I cant fault them on time because these issues take longer than average and typically when they are already under a heavy load of customers but they have always been willing to fit me in or schedule me for a better time.

Tami K

★★★★★

a month ago

Had stopped into another tire store when I had a tire slowly losing tire pressure. They tried to tell me it was due to the tire being too worn (as in dry rot, tread just fine. On an everyday driven vehicle with tires not that old) There were a slew of other things that place was telling me that didn't compute. Took it to this Discount Tire for a second opinion. Told them what was told to me. Instead of trying to upsell me, they told me my tires were, in fact, just fine, and found the culprit...a nail in the tire I was losing pressure in. They fixed me right up and had me on my way in less than an hour. They truly put the customer first with their honesty. Will forever be a discount tire customer!

Beth H

★★★★★

7 months ago

We made an appointment to have our vehicle serviced at this discount tire. I had the pleasure of having Aiden and Jackson help with the tire rotation on my vehicle. They were both friendly and efficient. I highly recommend this location.

Mike Lee

★☆☆☆☆

2 months ago

I ordered, paid and scheduled my appointment for tires a week ago. I got reminders for my appointment and confirmation link this morning. I got to Discount and was told my tires were not here. A call would have been nice but instead I get "It's not my fault, we don't control the website". Now I have to make time again to come back. Very disappointing.

Audrey Klamer

★★★★★

4 months ago

I’ve come here a few times and never have issues with them. The customer service is always great and they’re super informative. As a woman, I do get anxious going into car shops or to mechanics because often you hear that we get taken advantage of more because “we don’t know anything” but I have never felt like this with them. They always fix what I need in a timely manor and you just have to understand if you’re walking in to get your tires fixed, expect to wait. The wait is never that long. Thank you guys for being helpful!

Ollie Jay

★☆☆☆☆

5 months ago

David M B is not a nice person and has awful customer service skills. Other than that I suppose I got my tire replaced in under 1 hour which is pretty fast and the Discount Tire warranty covered most of it. Only went here because they were the only one with an appointment available today. Thanks for the help, but I'll make sure to go to a different location next time.

Cedric Grunden

★★★★★

a month ago

These guys are always super fast, have almost everything in stock, a good range of prices, and their warranty has saved me on multiple occasions including three flats right out of college and a flat while driving between states. They have definitely made a loyal customer out of me.

Jeffrey Montooth

★★★★★

a month ago

Always a great experience at Discount Tire. They always treat their customers right and today was no exception. Thank you for getting me back on the road quickly.

cj hargis

★☆☆☆☆

a month ago

Would leave 0 if possible. Save yourself the energy it doesn’t matter if you pull trailer tires off loose you still get charged an install fee per tire. So from now on I’ll make my trailers fit in the tiny and already busy parking lot. Overly long wait times as well.