Bear Automotive & Transmission Shop

Sara Gerard

★★★★★

Edited a year ago

This place is amazing 😍 It's because I'm the owner, Women owned! I'm fair and treat your vehicles the way I want my vehicle taken care of! I'm honest, Kind and have a huge family support system. Come see me for all your vehicle needs!

Real Quant

★★★★★

Edited 3 months ago

I been using bear ever since I got my infinity they are very nice and reasonable people I go up there every time I’m having any problems and I always getting treated like I’m there with them on a everyday basis. The people that work in the Bay Area are also very cool talk to a couple of the guys and they nice people. Recommend this shop if you have a infinity.

Montaniasha Mabry

★★★★★

6 months ago

I had a great experience here! The staff was very welcoming from the moment I walked in and made me feel comfortable right away. They provided quick service and were able to help me immediately without any hassle. I really appreciate the professionalism and friendliness—definitely recommend!

Arllie H. Elliott

★★☆☆☆

6 months ago

This shop might have some good folks working there, although there system is way outta whack, also they tried charging me a fee when they never said anything about a fee when they got the keys and no invoice, no signature to approve service at all. They had me make an appointment and when it came time for my appointment, I dropped the car off and they said we'll check it out and give a call, no call for days and I would have to call and call to ask what's up with my car. They still hadn't looked at it and we are talking about a fairly simple oil leak on a little ol 4 cylinder.

Milla Goddess

★★★★★

3 weeks ago

Love Bear So Much!!! They Get Work Done In A Timely Manner & The Prices Are Affordable. Definitely Recommend!!

Sailor Peanut

★★★★★

7 months ago

Had the best experience at Bear automotive! I stopped in without an appointment and even though they were busy, Sara made sure I got in! It was a super quick turn around for my oil change and they didn’t try to upsell me anything like your large well known companies do! Highly recommend!!!! A+

Freedom Joy

★★★★★

2 months ago

Best mechanic shop ever! Will definitely do you right! Woman owned so won't take advantage of a woman!

DeMerrett McDougle

★★★★★

5 months ago

Bear is a great shop to go to. They tell you what you need to know and they have plans to help you get your vehicles running. We have been here at least 10 time and I tell everyone to come here.

Ciara Castro go

★★★★★

3 months ago

Really helped us when another mechanic quoted way more , Bear is are go to mechanic for our car now, we trust her to find and fix any issue been multiple times for fixes and maintenance like brakes

Talan Reda

★★★★★

a month ago

Best people to have work on your car. Very friendly service and they are very honest about everything

christopher peek

★☆☆☆☆

7 months ago

Absolutely do not trust this shop for anything! They were tasked with simply fixing my truck that was stuck in 4LO, resealing my transfer case, and replacing my shift motor. They instead told me 5 different times that the transfer case was fixed when it was not (I had to physically go to the shop and show them that it was intact still in 4LO) , then they tried to sell me a transmission multiple times when the trans is perfectly fine. When I got it to the new shop they found that the transfer case was never resealed and was still leaking, the driveshaft had been bent from them constantly trying to drive it while stuck in 4LO, and the input and output seals were not replaced and were still leaking. They dodge the issue and will not take responsibility for their mistakes, they will not refund me my money ( all I asked for what the labor part, not even the parts side). I am now out another $3200 plus the $1350 I already paid this shop to fix something that if their mechanics knew anything at all could have been done by them with no issues. I was constantly argued with, constantly belittled, and then when the truck was picked up their mechanic responded with and I quote ( good I’m glad this POS is out of my lot and way because I was tired of seeing it and dealing with it). Not to mention when the new shop went to check my lug nuts after this place changed my wheels for me. I was missing 3 lug nuts on one wheel, 2 were loose on the driver side, and they kept my lug key. I wouldn’t recommend my worst enemy to step foot near this place, most less a friend. Also ask them about the 90’s Tahoe that they’ve had to put 4 transmissions in this year alone because they (keep going out) I also reported them to the better business bureau and they refused to answer or cooperate with them to get anything resolved. This is a very shady shop and all they aim to do is take your money

Felix Little

★★★★★

a year ago

Came here recently to get a few things fixed on my car and I’ll never go to another repair shop! very caring, wholesome and has your best interest! They treat you like family and indeed like family I feel when I’m here ! Not only was I treated with care but repairs were done efficiently and timely! Let bear automotive be your first option when it comes to vehicle repair ! The best in town ! They know their stuff! And will take very good care of you ! Thank you for your service !

IAM_S. Williams III

★★★★★

9 months ago

Honest mechanics, great people! Top tier service. Clean & safe environment. The amount of sureness & confidence that comes after I speak to these people is insane. Highly recommend. Try Bear for your next auto service or diagnostic today! (This is not paid advertising)

Cadin Gustafson

★★★★★

a year ago

Sarah and her team have done a great job at a very affordable price! I got my brakes, bearing and belt done and it was finished in just a few hours of me dropping it off here and they beat the competitors price, communication, service time and overall customer service! Definitely recommend giving them a ring and getting your car/truck done here!

Rashad Rayford

★★★★★

a year ago

The folks at Bear Automotive were exceptional. My car was having major power issues and they saw me immediately. The were able to tell me what was wrong and gave a clear no hassle way of how to repair. They checked on me in the waiting area often during my two hours there. I even had some conversation with the owners and we talked as if we'd know each other for years. They even rotated my tires with no charge. If you're looking for a reliable honest mechanic I recommend Bear. 13 out of 10.

Wynell Carrie Jones

★★★★★

a month ago

Very friendly people and environment. Thank you for your service. Looking forward to my next oil change.

Kaydn B

★★★★★

Edited 11 months ago

One of their mechanics happened to pass me while I was sitting on the side of the road about 40 minutes out of Clarksville. Car overheated on me with 20-25 min left in my drive. I don’t know much about cars and just as I was letting it cool and googling my issue a motorcycle shows up. Travis, a mechanic at bears, checked my coolant and fluid levels- the ones he could considering it was hot- right there and gave me some tips for dealing with it that day. told me to swing in the next open day and he’d check it out for me. I did just that and the shop owner along with Travis and another mechanic were so kind. Helped look over my car, listened to all of my concerns and diagnosed a quite notable issue within 5 minutes of looking at the car. I’d just had my car repaired a month ago by a large name mechanic/dealership which ran a $1200 total ticket after labor was added. They explained the small things you may not know if you’re not a car person and directly showed me the issues at hand. Told me how to bring it up to the place that originally repaired it to see if I could save some money. I’ve always just been told ‘we found something, here’s a price’. Was a super cool experience and I definitely plan on going back. The diagnostic total wasn’t bad at all either, about $60 cheaper than most places I’ve taken it to before. If you’re wanting a better understating and for a mechanic who is willing to listen, show, and explain, I highly recommend here. -editing some time later!! After their diagnostic I went back to who repairs it last and they fixed it right. I told them bluntly another shop diagnosed it and I wanted these specific repairs to be done. Bears and their staff gave me the confidence to stand my ground and I got my car fixed right. Head gasket and engine replacement (RIP) but since I was still under warranty my pocket was protected. Had I gotten it ‘fixed’ and two weeks later had another issue pop up my warranty would’ve expired and I would’ve been screwed. I’m talking $9k at least. So again, months later, THANK YOU BEARS