Benz & Jagz Specialist Inc

david irick

★★★★★

6 months ago

Everyone was great! Jeff and his crew were very helpful and professional from day one. I brought to them a car that had been used and abused and they took their time to diagnose and repair all the issues they found. Along the way, Jeff or his assistant would always call me with details about what needed to be done. Everything about this team was professional, friendly, and attentive. They earned a customer for life. Thank you Benz & Jagz for making my vehicle drivable and enjoyable once again! 🤙🙏

Valerie Sadural

★☆☆☆☆

3 months ago

Been going here for years but after our last service yesterday we’ve decided not to return moving forward. Service and trust are important when it comes to any business. We have been “up-seller” the past few years and always decline the additional (especially overcharge) of services. However this last service they’ve done just a basic routine maintenance and tire rotation - and they added filter changes or cleaning and can’t believe it racked up the cost to a little over $600! That is just ridiculous to me. Way over priced - they will work on things and not inform the customer properly. Just honest communication would be been great in my opinion. Super disappointed but don’t want other locals getting ripped off by this establishment. Receptionist is soooo hard to understand and is very push and unclear. There was another lady that helped us in the past but I guess they’ve changed staff and not sure about management

Stanford Masui

★★★★★

5 months ago

Have had Jeff and his team work on my 20 year old beloved T bird for coolant system, suspension, fuel leak,air conditioning miscellaneous things like windshield wipers, door lock and automatic windows. Always fixed, done well, courteous service, will return to keep it running. The TBird is on a Jaguar platform so they can fix things that other mechanics may have no clue, got referred because the neighborhood mechanic couldn’t even locate the a/c!

Warren Pennicooke

★★★★★

a month ago

It’s not often Aloha is executed (no matter how often you hear it), but here, it matters. In a lot of ways. Quality workmanship. Honest, easily understood and readable estimates with honest, market quotes. You make it clear what it is you need and when, and they’ll give it there best “go at it” to get you on your way.

Desiree Krech

★★★★★

6 months ago

This was my first time in for service and as long as I'm living in Hawaii, I will always bring my CLA in to Jeff. Not only are they a fraction of the price of the Mercedes dealership, but their attention to detail and making sure I was happy with my necessary maintenance was a priority. I thought I might have had an issue with my temp. guage, but rather than spend an additional $200 for a diagnostic report, Jeff was kind enough to explain that I shouldn't waste my money on diagnostics when it was likely the guage was working properly and that it depended where the car was at any given time, that could affect the reading. What I really love and appreciate is that after checking vital fluids and performing the service, they said it wasn't necessary to do anything else, saving me more money in the process. I come from a small town, where honesty is so appreciated and I will absolutely come back for all my services.

Todd Kalama Taa

★★★★★

a month ago

second time using this company and just amazed by their skill set for making repairs/replacements to my Range Rover from compressors to shocks great work...

TOM BATY

★★★★★

8 months ago

5 Star service. Benz & Jagz service definitely exceeds expectations. Had Range Rover Sport service done recently - a very very complex repair. New ZF trans replacement, runs perfectly. Perfect service for such a complex repair. They also managed the claim with my extended service contract. Benz & Jagz is top-notch for Land Rover service on Oahu for sure. Service Manager & staff are very knowledgeable & experienced with Land Rover. If you are looking for Land Rover service this is it for the best experience, with expert care & attention, to get the repair done right!

SUPER HUMAN

★★★★★

6 months ago

Jeff is the best! Amazing owner operator and takes pride in his work while still offering quality at a fair price. Bring your Jag or Benz here to keep it in tip top shape!

Kitt Saneewong

★★★★★

4 months ago

Jeff and his team provided an excellent service on my Land Rover. I will definitely return for future services for my Land Rover. Thank you.

Chung-Hao Liao

★★★★★

10 months ago

I had an excellent experience with Benz & Jagz on my car’s suspension work. From the moment I brought my vehicle in, they were professional, honest, and clear about what needed to be done. The job was completed on time and at a fair price, and the car now drives smoother than ever. It’s rare to find a mechanic you can truly trust, but I’ll definitely be coming back here for any future work.

Sarah Jean

★★★★★

9 months ago

Jeff was super awesome! I appreciate how quickly my service was completed! He even updated my safety check for me:) I will definitely continue using B&J for my service needs! Its nice to find a good shop, especially since I miss having a personal mechanic back in Minneapolis where I use to live. MAHALOS!!

Larry Lee

★★★★★

9 months ago

Best car shop and service I have ever received. Flora at the front desk, mechanic Jeff were both amazing. Lived in NY 20 years, California 25 years and now Honolulu 25 years. Hands down, best price too. Dealership wanted TWICE” what I paid here. They will have my business forever. I could write for another chapter…love your Mercedes…. They love it more!!!

Hsienna

★★★★★

11 months ago

I have a Benz C230 that I purchased from a previous owner at 60,000 miles. I researched reputable European auto shops and found Benz & Jagz Specialist. They ran a thorough inspection and found a multitude of issues! Over the course of a few months they helped me to fix every issue: suspension, engine oil leak and power steering leak. After every repair, I left satisfied and with my car driving like new! The workers at Benz & Jagz are respectful, professional, and prompt. My car still has a lot of life left and I look forward to maintaining her with Benz & Jagz as I have grown to trust the mechanics and their expertise. My Baby Benz and I are so grateful for Benz & Jagz!

rr

★★★★★

9 months ago

Customer service was great and all around great professional auto shop. Brought my 2009 Range Rover in to get repairs done, they were clear about what needed to be repaired and they completed the repairs quick. Highly recommend this shop and I will definitely be returning here for future repairs.

Larry Lee

★★★★★

4 months ago

Still amazing service. Dr. Dave and staff give you impeccable service and comfort in knowing the job will be done perfectly. My 2005 @ 65,000 miles.. still humming 👍🌈

will

★★★★★

Edited 8 months ago

I visited this repair shop around 2 weeks or so ago, just wanted to provide another update from my prior visit a year ago. Still great service, very fast, prompt, and accommodating as usual. This time I had a safety inspection, oil change, and auxiliary battery replaced all in the same day in a manner of hours. Still highly recommend this place. Did not have a chance to chat with Jeff - I think they were occupied but do want to say thanks again to all the staff members and team work in continuing a great franchise and delivering first class service to its customers. This is the most honest repair shop I have experienced with my car. I have a car I have grown attached to and was suffering from electrical issues and parasitic drains. Have sent this car to other repair shops to no avail and more dead batteries even after two or three weeks. This shop not only took care of that but my alarm system runs perfectly and my AC blows ice cold. Costs were reasonable and throughout the process they advised leveraging various warranties either with the batteries or brakes with the respective dealerships I went through instead of simply charging and proceeding with repairs. I still wanted them to look at the battery issue and replace it and they have done wonders to the vehicle. I appreciate their care and honesty for my car and definitely recommend this business to anyone that wants a specialist that loves working on vehicles. I felt they really put a personal touch in the repairs and were honest repair staff I have worked with. I will proceed to get one other part repaired that are under warranty as they advised, which they also helped to follow up on my behalf! What a wonderful team - Jeff is a great guy very honest, modest, friendly, considerate of consumer costs, and always throw in that extra touch. What a great place and highly recommended especially if you live in the area!

lava Larry

★★★★★

a month ago

they worked with me and helped me get the job done. I hope these guys never go out of business as an alternative to the Land Rover dealership.