Bessemer Tire & Automotive

Aedan DarkThorn

★★★★★

6 years ago

I went here to get my breaks fixed. They did an awesome job. My breaks felt tighter and stronger. You can also get a NC State inspection, oil changes, etc. They charge fair prices and you don't have to wait very long. The staff is always courteous and respectful. I'd recommend this place to anyone in need of car repairs.

Supergarbageman

★☆☆☆☆

5 years ago

I have been reading previous reviews and have to agree with a lot that has been said recently. I have been going to Bessemer Tire for many years and have had good service until recently. They often do have better prices on tires BUT, my last and I say last because I will never go back was accused of trying to claim I had damage and scratches on my wheels previous from their work. I went in to get a new set of tires. Friendly service behind desk as always. Had tires put on and told car was ready. Went to pick car up and noticed several deep scratches around the wheel. I brought this to their attention and they said “it’s impossible our machine did that”. Well it was not there before and I know the wheel are nothing special but I do know my vehicle and they made me feel like I was trying to pull something over on them. Offered nothing and not even an apology. I more or less was just bringing it to their attention because wheels should not be damaged when tires are put on. Anyway, they lost a long time customer and I’m quite sure they don’t care. I’ve started going to Taylor’s tire that is not much further away and I like them much better.

Renee Bland

★☆☆☆☆

2 years ago

Don’t buy no tires from these people. I spent $700 plus on michelines tires that didn’t last at all. Michelines was going to look out for me with getting new tires only if Bessemer tires inspected my tires and told them what was wrong. These people didn’t want to do that for me. This is a place where I get all my tires from for all my vehicles. They lost a loyal customer today ✌🏽.

Booba's Playhouse

★★★★★

4 years ago

These guys are great. They are fair, honest, up front, and willing to listen and answer questions. I have taken vehicles here for over 10 years and have yet to have any issues with their service, repairs, or products. Today after another local shop refused to even look at my vehicle because I had done some of my own repairs, the guys at Bessemer jumped on it. They listened to my concern, they test drive the vehicle, they diagnosed the issue, illustrated the problem to me, and repaired the vehicle in under 2 hours. They can get busy, but that is a sign of the quality work and customer service you will get!

JeNean Moon

★★★★★

2 years ago

I did not get any work done here, but my vehicle was broken down in one of their entrances to the shop. I called to let them know I was working on a way to come get my vehicle. She was pretty frank about my vehicle being in her driveway, but that was ok because when I got there, she was very helpful and polite. As were the mechanics in the shop. They did allow me to use a gas can at no charge. So maybe I'll have to check them out for some vehicle maintenance.

Brent Burgess

★★★★★

a year ago

Rhonda and her team are always fast friendly and very affordable. As a woman I love going to a repair shop that is run by a woman. I have always been very pleased with their fair and affordable prices!

Krishna Maness

★☆☆☆☆

2 years ago

WORST service I have ever received. I have been going to this shop since I was a teenager. I had my oil changed and when they put back on the shield under by car they forgot bolts or did not screw tight enough and the shield drug the ground and obviously had damage. My husband took my car back to have the issue resolved and they refused to replace a part they did not reapply correctly. Was very rude and threw $20 in cash at my husband and told him that is all he could to to help THEIR mistake! I will NEVER use this small business again!

Bryan Jones

★★★★★

2 years ago

Incredibly trustworthy business and fair pricing. With rising costs on everything these days, I was amazed what they charged me to fix a tire issue I had today. I even asked if I needed new tires and they said it wasn't time to replace. I feel many places would of tried to push new tires and would of charged me triple what I paid today. It's refreshing to experience a business operating the way they do in today's society. Honest, loyal, and fair!! We need more businesses like this one!

richard amaya

★★☆☆☆

2 years ago

I have bought tires from this tire store for all four of my vehicles and my families vehicles for several years, The tire prices are just under the the competition’s prices , and consistent customer service it’s hard to beat, I have waited for hours on tires because you feel some loyalty, but unfortunately over the years I have encountered several screw ups (greasy hand prints all over my interior etc) which I overlooked until yesterday when the guy changing my tires over torqued a wheel stud an broke while removing the lugs, his excuse was that the guy before must have over tightened it, I told you guys rotated and balanced my tires last , his response “oh”, I asked him to fix it, After consulting with his mechanic they concluded that they would have to remove the the brakes to get to the rotor to replace the stud and would take a while, but that 5 studs would hold the tire fine , I have almost new rotors. Case in point , nice people until they screw something up, then they scramble to avoid accountability, I asked the mechanic what he was going to charge me to repair it when I brought it back, $150, no offer to make it right no discount nothing not even an apology ,

Danielle Renee Harris

★☆☆☆☆

2 years ago

Initially I went to Bessemer Tire to purchase four tires. They were extremely reasonable in price and I was able to have them installed the same day I called. They were fast and friendly which was absolutely great. After I left I noticed all four of my tire rims had big chips in them that definitely were not there when I took my SUV there. It was too late to say something because it took me about a day to notice so I didn’t feel like I could complain. A few months later I went back to have what I thought was a front end alignment from running into a huge pothole because again, they had the best price to repair. Turns out I damaged my right front strut which of course would need significantly more repair. I was quoted a price of over 600.00!! I looked up the part I needed and found it for under 100.00 and luckily had a friend that knew of a less expensive family owner business in Greensboro named Doss Auto Repair and the friendliest mechanic on earth named Donny. Anyways Donnie repaired my SUV with the part I purchased for the grand total including parts for 200.00!! Needless to say that is where I will continue to have my car serviced from now on. I highly recommend everyone to give him a visit and do business there. I definitely won’t be returning to Bessemer Tire and in spite of what I believed was the best pricing feel like I was about to be taken advantage of. I advise you to not go with their quotes on vehicle repairs there and use due diligence on your own or as I recommend use Doss Auto and Repair in Greensboro N.C.

Rochelle Jones

★★★★★

a year ago

Great reasonably priced service. Would highly recommend for tires replacement. And if purchased there the future tire rotation is free! That in itself is a nice savings to your wallet.

Natalie Natalie

★☆☆☆☆

Edited 5 years ago

Avoid at all cost!Don't put your life in danger! Put my breaks and forgot to put bolt,that holds the breaks. "Big guy " very bad mechanic.i was customer for over 12 years,but this place go down the hill with speed of racing car. Very ,very sad .NEVER WILL BE BACK!

Jamilla Bennett

★☆☆☆☆

8 months ago

So last week I had a flat so I stoped here to get air in tire.the young man who helped me so nice and polite.unfortunately I needed a new tire which I didn’t have any money at the time.so I asked if he could put my doughnut on.he told me to go ask the lady in office.she was very rude and nonchalant no compassion what so ever.so while I was waiting for my nephew to come to put my doughnut in the older white man approached me n told me I had to move.like really move wit a flat tire.He was so rude to me.my boyfriend heard everything while I was on the phone with him.once my nephew came and was in the middle of changing the tire for me another white guy came up talking bout we needed to move and that we couldn’t change my tire there.I have never been treated wit so much disrespect and lack of emotion to help a woman with a flat tire they didn’t even want to at least put my doughnut on.they wanted to charge me $5 to put my doughnut on.Like really!!! I would NEVER go to this place again for anything the staff is rude and disrespectful except for the young man who tired to help me.

R. G.

★☆☆☆☆

6 months ago

Completely biased against Teslas. They claim they don't have a special machine to lift up the car... Nothing like having two women in the front tell you that they can't jack up a car when there are jack points on Teslas.

Keith Slade

★☆☆☆☆

2 months ago

Went to get a nail out of my tire, they said it was fixed…I rushed back from my lunch break and later seen the nail was still in there. Went back and waited for over an hour and still didn’t receive any service. I wouldn’t recommend this place

Daniel Kessler

★★★★★

3 weeks ago

Very professional speedy and respectful service will definitely only be coming here from now on

Angela Crockett

★★★★★

a year ago

Discovered nails in two of my tires. One was repaired, and unfortunately, I had to purchase a tire. Awesome customer service. My issue was quickly taken care of.