Der Wagen Haus

Troy Hensley

★★★★★

5 years ago

I would recommend this place to any Volkswagen owner in the Triad. Throw the dealerships out the window. Alan is a very friendly guy and goes above and beyond with his work. He’s also very knowledgeable, honest about what he can do and what needs to be done, and is great at keeping you in the loop with your vehicle. I went in after I discovered a wet spot on the ground under my car (VW CC), and when I arrived, Alan came outside with me, popped the hood, and quickly identified a few places the leak was potentially coming from. He was very keen to give me an idea of what he’d be working on. Very open and honest. Bear in mind, I had contacted about 5 other shops before this, and none were willing to work on my CC. He explained to me the problems he discovered after looking it over, and got me out at a very fair price for the work he had to do. He also came in on a Saturday to get it finished before I needed it to go to work the next week (sorry to cut your weekend short)! I took it in on a Thursday, and it needed a fair bit of work since the previous owner had neglected it, but the wait was totally worth it! If you have a Volkswagen and are in the area, don’t bother going anywhere else. Alan is the guy you want. Der Wagen Haus has my business from now on! Edit: At the time of writing this (3/20/2021), his schedule is pretty full, but if you can work with him, and you can work it out with your own life, I promise it’ll be worth it.

Zo T

★★★★★

2 months ago

Brought my Jetta back to life. Highly recommend.

Peter

★★★★★

2 years ago

Absolutely THE best for any VW owner. Fair prices, great service, and he definitely knows what he’s doing! Will continue to be a loyal customer as long as I have my car

Joshua Hutchinson

★★★★★

4 years ago

Exceptional. Trusted. Top tier service. Remarkable care. These are just but a few of the many positive descriptors that I could use to describe Der Wagen Haus. I recently had some major engine troubles with my 16 Tiguan and was trepidatious about the repair process but Alan explained everything plainly and gave the utmost care to my vehicle. For the first time in my life, I felt comfortable with leaving my car with a mechanic and knew that I was being given a fair opinion without any unnecessary repairs being pushed. DWH, you have gained a lifetime client and I will be using your services exclusively going forward! I highly recommend utilizing their services for your car needs.

Adam Kenny

★★★★★

7 years ago

I was referred to Der Wagen Haus by one of my clients and have taken my vehicle to Allen a few times. I have had to have a couple pretty major repairs which I am sure would have been much more expensive at the dealership. They are competent and honest which is hard to find in a repair shop. Their communication is always very good. Do not hesitate to call Der Wagen Haus!

Mike Browne

★★★★★

5 years ago

Expert service for German and all cars. Very fair prices and gives me confidence everything is done right. Alan took the time to take me through what he did and why, show me the repairs, and then even show me the old parts. Also walked me through what will need to be addressed in the future but also why it can wait. Car is running like a top thanks to him!

Matthew McKenzie

★★★★★

6 years ago

The best VW Mechanic in the Triad. Very reasonable prices for all the services that I have had done here compared the the dealership. I have a 2015 Passat TDI and have always had same day service for all of my regular scheduled maintenance. This shop is a pleasure to work with.

Jonathan Dantzler

★★★★★

6 years ago

I do most of my work on my 2007 GTI myself, but when I need an expert, Der Wagen Haus is the only place I trust. They have very deep knowledge of German cars and all their weird quirks. DWH has done exceptional work on my car multiple times for a fair price. If you own a VW in Greensboro, your car should be serviced here.

Heather Platz

★★★★★

7 years ago

Honest, efficient and fair. I took my 2003 Passat here and I’ll never go anywhere else. Going on 6 months after the repair and timing belt, radiator, thermostat all working great. Thanks!

Larry Pierce

★☆☆☆☆

4 years ago

The owner was very disinterested in helping me on several occasions. He had an attitude when asked for a simple quote. A completely unpleasant experience on two different occasions. I would not recommend this shop to a diverse crowd if you understand the implication.

Tamara Jones

★☆☆☆☆

7 years ago

Scammed me out of thousands in 2017 with my Jetta. Took advantage of a young college student. Never recommend this place again. Went in for one repair, one month later another major repair had to be done because they damaged something else purposely. Took my car to a different mechanic and he told me the last peeople who worked on the car trashed it even after i had major repair work done & paid MAJOR MONEY.

Indika Gunawardana

★★★★★

6 years ago

Excellent service, He is the best mechanics in Greensboro, very humble man I have ever seen. He try to give his best works for every customer. Thank you.

Mingyan Li

★★★★★

4 years ago

Nice owner, I did my car inspection there last year and just did my oil change there. The owner was willing to help when I asked about different questions about my car.

Richard Spivey

★★★★★

4 years ago

Very knowledgeable on Volkswagen and Audi. Allen was extremely helpful and friendly. A great place for your German car

grayson jolley

★★★★★

7 years ago

The lady upfront was nice and considerate and the mechanic manages to work squeeze me in for a standard inspection. Quick and fast and easy to work with

Destin Ballard

★★★★★

4 years ago

Having a VW has been a very expensive thing to own for repairs but here I get very good pricing for phenomenal work

Espy Campbell

★★★★★

10 months ago

Thanks for Fixing my Card ! The Honda & the Toyota !!! U are the Best !!!