Reviews
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★★★★★ 2 months ago
Bruce Thomas
Very good, experienced service, friendly and helpful, and very reasonable prices.
★★★★★ 2 months ago
Victor Losse
★★★★★ 5 months ago
Kristine Poirier
★★★★★ a year ago
Peter
Absolutely THE best for any VW owner. Fair prices, great service, and he definitely knows what he’s doing! Will continue to be a loyal customer as long as I have my car
★★★★★ a year ago
Scott McLain
★★★★★ a year ago
Troy Smith
★★★★★ 2 years ago
julio martinez
★★★★★ 2 years ago
Rica Boo
Slow but great service he’s a one man band better prices than vw dealership
★★★★☆ 2 years ago
ashton reid
★★★★★ 2 years ago
Mingyan Li
Nice owner, I did my car inspection there last year and just did my oil change there. The owner was willing to help when I asked about different questions about my car.
★★★★★ 2 years ago
Joshua Hutchinson
Exceptional. Trusted. Top tier service. Remarkable care. These are just but a few of the many positive descriptors that I could use to describe Der Wagen Haus. I recently had some major engine troubles with my 16 Tiguan and was trepidatious about the repair process but Alan explained everything plainly and gave the utmost care to my vehicle. For the first time in my life, I felt comfortable with leaving my car with a mechanic and knew that I was being given a fair opinion without any unnecessary repairs being pushed. DWH, you have gained a lifetime client and I will be using your services exclusively going forward! I highly recommend utilizing their services for your car needs.
★★★★★ 2 years ago
Richard Spivey
Very knowledgeable on Volkswagen and Audi. Allen was extremely helpful and friendly. A great place for your German car
★★★★★ 3 years ago
Donald G. Holmes
Good service and fair prices.
★★★★★ 3 years ago
Destin Ballard
Having a VW has been a very expensive thing to own for repairs but here I get very good pricing for phenomenal work
★★★★★ 3 years ago
Larry Pierce
The owner was very disinterested in helping me on several occasions. He had an attitude when asked for a simple quote. A completely unpleasant experience on two different occasions. I would not recommend this shop to a diverse crowd if you understand the implication.
★☆☆☆☆ 3 years ago
Adam Williams
I have been here several times for state inspection and have always received excellent service
★★★★★ 3 years ago
Julia Koloski
More than happy customer: I had the BEST experience here. I got a flat tire due to a bent my rim on my 2013 VW Jetta, had to get it towed to a dealership to get the locking lug nut removed and get the spare installed. After getting my car back, Alan (the owner) was able to order me the rim and tires and install them for HALF the price the dealership quoted me. Alan was so friendly, professional, and did amazing work for more than a fair price. I recommend him for any work you need done with hard to find VW part replacements. THANK YOU ALAN, I will be back!
★★★★★ 3 years ago
Bill Barham
★★★★★ 3 years ago
Troy Hensley
I would recommend this place to any Volkswagen owner in the Triad. Throw the dealerships out the window. Alan is a very friendly guy and goes above and beyond with his work. He’s also very knowledgeable, honest about what he can do and what needs to be done, and is great at keeping you in the loop with your vehicle. I went in after I discovered a wet spot on the ground under my car (VW CC), and when I arrived, Alan came outside with me, popped the hood, and quickly identified a few places the leak was potentially coming from. He was very keen to give me an idea of what he’d be working on. Very open and honest. Bear in mind, I had contacted about 5 other shops before this, and none were willing to work on my CC. He explained to me the problems he discovered after looking it over, and got me out at a very fair price for the work he had to do. He also came in on a Saturday to get it finished before I needed it to go to work the next week (sorry to cut your weekend short)! I took it in on a Thursday, and it needed a fair bit of work since the previous owner had neglected it, but the wait was totally worth it! If you have a Volkswagen and are in the area, don’t bother going anywhere else. Alan is the guy you want. Der Wagen Haus has my business from now on!
Edit: At the time of writing this (3/20/2021), his schedule is pretty full, but if you can work with him, and you can work it out with your own life, I promise it’ll be worth it.
★★★★★ 3 years ago