Google Reviews
Binh Tran

★★★★★
3 weeks ago
Got my tires rotate and fixed my flat tire for free!!!! Daniel was exception and professional! Thank you for the service. Highly recommended.
Nicole warwick

★
☆☆☆☆
3 months ago
Called after popping my tire to see if they had my size in stock, Martin assured me they had one on hand and would take 1 1/2 hrs to 2 hr max to change out so I had my car towed there. Come to find out they don’t have the tire here and Martin left to drive to go get in Hemet already 1.5hrs after arriving, I’m pregnant and have 3 kids at home waiting on me and now my car will not be done. Would not recommend coming here if you want honest people.
Tom Lavoie

★★★★★
Edited 4 months ago
The Big Brand Tire and Service in Murrieta California was the best automotive repair shop that I have ever dealt with. They were very honest and knowledgeable. I got the best price on everything that was done to my vehicle. Tires , brakes, 4 wheel alignment, mount and balance. The management and the technicians were awesome. If your looking for a repair shop that you can 100 percent trust for the best price and the repair done right then take your vehicle here.
Brian Mensing

★
☆☆☆☆
2 months ago
I am surprised at all the 5 star reviews! They are over priced for the same tires I found (after the fact) at competitors for almost half what I was charged. They don’t stock the budget friendly tires, you have to order them so if you are in a pinch and need something same day, you have to buy the more expensive tire. They were fast, but do your research ahead of time!!! Being charged $135. for tires that a direct competitor has for $75 and then be told you were give a “special” price is a scam!!! There are plenty of tire places that will offer the same service & quality at a much better price.
Sharon Shafer

★★★★★
4 months ago
Last weekI stopped in to see about tires and Brad took the time to explain the different type to me. Being a widow I was nervous about doing something I hadn't done before.Brad was not pushy but informative and told me about the special buy 3 and get 1 free with 80,000. mile warranty. Even the Michelin didn't give me that kinda warranty. Then I mentioned I had a oil change at the dealership in a hour and he told me they could do it right now and saved me $50. Today 11/11/25 I had the new tires put on and an alignment. I waited there and it was all done in 2 hours! At the last minute I mentioned I probably need new windshield wipers and without a wait Brad gladly put them on! So any ladies out there that need good honest and friendly customer service give Big Brand Tire Service, Murrieta a try! I'm glad I did!
Chris Misensol

★★★★★
a year ago
Sure! Here’s a polished version of your review: “5 Stars Stopped by Big Brand Tire in Murrieta on short notice after discovering a nail in my front passenger tire. The team was incredibly helpful and got my tire patched in about 15-20 minutes! They even provided valuable recommendations for my vehicle’s overall maintenance. Super fast, professional, and friendly service. I definitely recommend Big Brand Tire for all your vehicle needs!”
Irvins Ayala

★★★★★
a year ago
I can’t say enough great things about Cody and his team at Big Brand Tires in Murrieta! They’ve been my go-to for all my family’s vehicles, and their service is always top-notch. Recently, they upgraded my Ram with a new leveling kit, wheels, and tires, and I couldn’t be happier with the results. My truck looks more aggressive than ever, and the ride quality is amazing. The team was professional, knowledgeable, and got the job done right. If you need anything from routine maintenance to upgrades, this is the place to go. Highly recommend! - Conan
Devina Matthews

★★★★★
2 months ago
Was sent over to Big Brand by the brother store and had the pleasure of meeting Danny, the service manager. They showed me what was in my tire which was the smallest staple. Glad they were able to fix! They got me in and out in less than an hour for a punctured tire which was free! I know where I’ll go next time I need a service! Good and quick service! Thanks!!
Jenifer Crenshaw

★★★★★
4 months ago
This place was amazing. I called yesterday to see if they had tires in stock for me, Danny gave me plenty of options and booked me an appointment right away. I had just had a service at Subaru and had been quoted for tires as well as rotor resurfacing and breaks, all of which were necessary. I wanted a second opinion so the guys took a look. They beat Subaru's price and did more work, provided the exact tires I needed, and made sure no corners were cut. From the minute I walked in I felt like a person and not a dollar sign which is a rare experience these days. Big Brand stands behind their work and their products with a fantastic warranty. I can't recommend these guys enough.
Christopher Kennedy

★★★★★
3 weeks ago
Martin was excellent. The service was quick, quality, AND precise. Will definitely be returning. I was offered coffee, wifi, and overall was extremely satisfied with my experience here.
Mariah Banda

★★★★★
5 months ago
⭐️⭐️⭐️⭐️⭐️ Review: I came in for an A/C inspection since my car wasn’t blowing cold air. Marvin was super quick to respond and got me in the same day! He provided all the information I needed and did a quick, thorough check on my car. They placed a dye to find the leak, and when I came back a few days later, he was able to squeeze me in again. Marvin even discovered there was a recall on a part that could be causing the A/C issue. I have an appointment with my dealership next, and if it turns out not to be the recall causing the issue with the AC, he mentioned he’d give me a good deal on the repair. I really appreciated how honest and trustworthy he was throughout the whole process. He even changed out my air filter—which I didn’t realize needed replacing—free of charge! Overall, I’m very happy with the service and the professionalism. Highly recommend this shop and Marvin for anyone needing reliable and honest car care!
Jason Holloway

★★★★★
4 months ago
Just had suspension work done on my 2007 Mustang and the price and work done was much better than other quotes in the area. And I only do reviews when I’m impressed.
Duy Do

★★★★★
a month ago
I had an outstanding experience at Big Brand Tire & Service! From the moment I walked in, the staff was professional, friendly, and genuinely focused on helping me. The tire rotation service was Free of cost, fast, and efficient. Highly recommend Big Brand Tire & Service to anyone looking for reliable, top-notch customer service and quality automotive care!
Jessica Gutierrez

★★★★★
a month ago
Danny helped me with my tire sensor and was able to explain why the sensor went off even though the tires were fine. He made sure to give me accurate information about my specific car and I am so appreciative. Anytime I need new tires I will definitely come here.
Joe M Miller

★★★★★
Edited a year ago
Big Brand Tires took over a tires service company Integrity tires that had been going for years. Big Brand tires opened a business 1.2 miles from my resident which was great. I visited Big Brand tires Murrieta to check to see if my service records from the other company Integrity tires were transferred and Mike was very helpful and everything was transferred. I browsed the shop and everything was the same as far as services needed. I look forward to making them my chose for service. Update… got service done at Big Brand Tire service today and was very pleased with my service, Mike the service manager was polite, helpful, professional and courteous as well as the other team members. The shop was clean and very organized..they offer a full service package. They always have service offers and specials, pricing is very reasonable and always negotiable. A couple more recent visits to Big Brand tires Mar 13 and Mar 18 four new tires and wheel alignment on girlfriend car and wheel alignment, tire rotation on my stang. The service there is great! Cody the service manager, actually the whole crew take great pride in providing the excellent service you are looking for. I would highly recommend them to family and friend cause I believe you would be in good hands with their great quality service.
J&G Family

★★★★★
3 months ago
I was looking for an affordable but durable tire for our car. After checking around, I found a good deal at Big Brand Tire & Service. I called the Murrieta Hot Springs location to ask about the tires shown on their website. The deal was listed at another location, but Danny told me they had a similar tire in stock. It was slightly more expensive, but he said he would match the online price. The next day, I went to the store and spoke with Danny in person. I reminded him about our phone conversation, and he honored the price he promised. He even showed me the exact tire they would install. Danny was friendly and professional. The shop was clean and comfortable. They offered coffee, tea, and water, had a restroom, and a clear window in the waiting area so you could watch your car being serviced. There are also many nearby shops, so while waiting you can get frozen yogurt, boba, Thai food, or Sonic.
Sandina Tanasa

★★★★★
a month ago
I had called several Auto shops. One said will call back, never did. And the rest just wanted to see the car first. BIG BRAND TIRE SERVICE checked in their system while I was on the phone and gave me an estimate to repair the driver's door 🔐. Daniel, the person I talked to was very professional and very helpful. They repaired my car and I had already referred my family to them. We found our Auto Repair Shop. Daniel and his business partner did an excellent job. Highly recommend it. 39550 Murrieta Hot Springs Rd, Murrieta, CA 92563
Jane Silva Ramirez

★★★★★
a month ago
Daniel Vega was very helpful, professional and friendly. I called to arrange a potential tire replacement service but the damage wasn’t too bad and was given a tire repair free of charge. Establishment is clean, neat, and the service was quick! Def recommend and will def come back if ever in need of a last minute service! :•)
Adam Kent

★★★★★
a month ago
Blew a tire on the freeway while traveling to see family and called Daniel and his team at Big Brand Tire Service. They found the exact tire I needed since my car is almost new and I didn’t want an off brand replacement. They had it sent to their location and got my car taken care of within a couple of hours. Super fast, super friendly, and very professional. Highly recommend Daniel and his team if you want quality work and great service.
Kris Cesena

★★★★★
2 months ago
Martin and Danny are superb very efficient and have amazing customer service. There very kind and knowledgeable on all aspects and I can't recommend them enough. I got an oil change and would be proud of them to service my vehicle anytime. And Martin and Danny both printed me out recommendations for future fixes for my vehicle to keep my vehicle maintenance and up to date with all it needs. Thank you all so much. Your the best and a breath of fresh air.