Google Reviews
Cassidy Webster
★★★★
☆
Edited 3 months ago
EDIT: The owners reached out to us and replaced two of our wheels, which we really appreciated. We were told the technician responsible for the damage was reprimanded. Although we don’t plan on returning, we are grateful that they took responsibility and replaced the two most damaged wheels. Thank you for the resolution. Absolutely TERRIBLE experience. We brought our truck in for new tires and ended up with 3 out of 4 rims damaged, and not just lightly. Only a few minor scrapes existed beforehand, but what we got back was a whole different level. On the first wheel, it looks like their balancing machine scratched the rim in perfect circles, absolutely tearing up the finish. On the second, there are deep, brutal gouges like someone used a tool and a mallet to force the old tire off. The third wheel has more gouges and damage that 100% were not there before. These wheels were nearly $2,000, and we paid $1,700 for this work just to have them wrecked. We will never be back, and I pray to God they make this right, because this is unacceptable. I know for a fact the rims didn’t have anything even remotely close to this damage prior. Please, please, PLEASE!!! take photos of your wheels the day you go in, because apparently this place can’t be trusted with your property. I hope no one else gets screwed over like we did.
William Weatherbe
★★★★★
5 months ago
I was shocked to see a new name! However, the same owners! George and Stephanie have an amazing team working for them!!! They are all VERY professional VERY courteous AND VERY VERY knowledgeable! If you ever have anything wrong with your tires, brakes alignment, battery, come and talk to anyone of their team members they Will do an amazing job! Stuart P.
Tiffanie Dawn
★
☆☆☆☆
3 weeks ago
I would steer clear of this shop. I had a brake installation error and asked for the shop to take responsibility transporting my vehicle back to the shop. They refused. A business with “50+ years” of experience shouldnt be willing to risk liability and customer safety to save the expense of a tow. What left an even worse impression was management’s response. Instead of taking ownership, blame was directed toward the technician. As someone who has worked as a service writer myself, I understand that human error can happen. I’m also smart enough to know mechanics don’t write policy. I walked away feeling bad for the shop guys. Im sorry your leadership would sell you out like that. That’s seriously not cool. Management should protect their clients, AND their employees. I witnessed none of that.
Daniel Mccombs
★
☆☆☆☆
a month ago
I knew something was wrong with my front end, so I asked a friend who was a certified mechanic to come look at it. He confirmed that the parts and pieces were fine (including the upper and lower ball joints), and that it just needed to be aligned. I took it to George's Tire to get aligned. When they picked up the keys, I told them that I wasn't interested in replacing any parts, to just do the best they could with the parts that were in place. I said that because they had advised me to replace parts in the past for a different vehicle that didn't end up needing replaced. Well, they came out 10 minutes later with the sad news that both of my lower ball joints needed to be replaced, and that they were charging me $40 for this generous diagnosis - a diagnosis which I did not ask for, did not want, and did not believe. I asked for a computer printout of the existing alignment, but they couldn't produce one. I waited until I confirmed with another company before writing this review. A more honest company aligned my truck today, with no trouble from the ball joints. George's Tire is not an honest mechanic. They'll do excellent work for you that - if you knew enough to be able to tell the difference - you didn't need in the first place. Avoid!
Janalee Poliski
★★★★★
4 months ago
This is the best place to get your tires from! Everyone that works there is so kind and helpful! I just purchased my second set of tires from them because of the excellent customer service they have provided me over the last couple of years since my first set I purchased from them. I had the pleasure of a short interaction with the owners and they are lovely people. Their care for their customers really is felt through the entirety of their business! Highly recommended!!!
Kent Adams
★★★★★
2 months ago
Got the information & quote & it was the best info & less than $2.00 above the lowest quote but with better warranty & service (nation wide) & tires. They checked my spare, which others told me needed to be replaced (but did not), & honestly ( explaining why) told me no need to replace saving $150+ installation costs. Happy they are now Tire Pro
Doug Farley
★★★★★
3 weeks ago
I have had great experiences with this shop! I will continue to do business with them and I will recommend there services to anyone needing tires, brakes, or other work. They stand behind there work as I have witnessed through a friend that recommended them to me.
Stephen Gentile
★★★★★
2 months ago
Always honest. That's most important, they don't up-sell crap on you, they're refreshingly (rare these days) honest. I have bought tires, had tires balanced, had alignment. I and my son have been in and out without any cost on some visits - because they're honest!! Prices are good, service happens in a timely manner, what more could you ask? Highly recommended!
scott weigel
★★★★★
3 months ago
From the moment I booked my wheel alignment and wheel swap out to picking up my vehicle it was a very positive experience. The staff acknowledged me as I walked into the door and explained everything that I needed to know. They called me to inform me that my vehicle requires more repairs before the alignment could be done. A new appointment was scheduled for next week when they have the parts in and enough time to finish the repairs. I felt that I was well informed and well taken care of. The staff were professional and knowledgeable and the check out was quick and easy. I have learned that buying tires at a big box store may save me a little money but they do not offer the excellent service that George's provides. I like that I'm supporting a small local business. I would travel out of my way to take my car to George's for my tire needs.
Trina Batte
★★★★★
a month ago
Always the best service!! Sometimes as a woman dealing with details about my cars I don’t understand fully feels overwhelming… I have always been treated with respect and they make sure I understand. I have been and will continue to do all my business here!! I have had auto repairs , bought many sets of tires over the years, wheels , batteries, and of course flat tires fixed and alignment. I have never had any problems! Honestly, they are trusted and had integrity that means something.
V Byington
★★★★★
a month ago
Thank you for getting me in and out so fast. Even though I have Big-O tires, I did buy them from your store. You service is what keeps me coming back. When I need new tires I will definitely come back. I did not buy Big-O tires because I thought they were so good, I shopped there for the service I have received in the past. Thank you so much Van Byington
Darin Ballock
★★★★★
a month ago
After living here for 40 years I’ve found that this is the best place for tires. Best services and prices. They have you in and out quickly and efficiently.
Dave Holland
★★★★★
a month ago
Had an alignment done 2 days before I brought it in to Tire Pro's and I'm sure glad I got a second opinion. I took it to a local dealership and they charged me full price ($125) for basically not doing anything. They told me I had a bent rear solid axle and didn't tell me about some parts in the front end that were worn out i.e. steering damper, end link, ect.. Turns out that the rear axle is just fine. I will be coming back for all my alignment needs in the future! Thank you Tire Pro's!
mike lindula
★★★★★
5 months ago
I've been dealing with George and Stephanie and Big o tire for my whole life living in Idaho Falls. I own a fleet of vehicles these days.. George's tire pros is always done me right
Clymers Carport
★★★★★
9 months ago
Starting a 9 hour road trip with a blow out is never a great way to start, but at least it happened just north of town. After calling around, Big O Tires had the size I needed & got me in right away! They were 30% cheaper & 2 hours faster than their competition! Shout out to Josh & the guys for helping us get back on the road so fast & hassle free! We made it to Devils Tower late, but we still made it the same day, thanks to Josh & the team. We rolled 1,000,000 km at the park as planned! Thanks again from tsxtravels!
Elan Davis
★★★★★
2 months ago
George and Steph are amazing!!! My family has been going to them for years and they have a great crew who really take care of you and your tire needs! Thank you so much for the wonderful years of service!
Jake Gilbert
★★★★★
4 months ago
Excellent service! Tim has taken great care of our family and business needs. The pricing is great, service is always 100% and they are a local family owned business. We will always keep our tire and break needs in the hands of the pros at Georges Tire Pros
Jan Schofield
★★★★★
5 months ago
George has always taken good care of Jack and I through all the years. Earning our trust and respect, we never went anywhere else knowing we got the best deal possible. Today I felt nothing has changed, the service was exceptional. Bet you all make George proud, God bless you guys and thank you..... The dog lady......"who rescued who". Save a life, adopt a homeless pet.
Budget Tires
★★★★★
a month ago
George’s Tire Pros is a total lifesaver! A friend of mine was in a bind needing 17.5-inch trailer tires on a Sunday, and George’s was the only place open and ready to help. They saved the day when everyone else was closed. Fast, professional, and reliable—we couldn’t be more grateful for the help!
Adam Jardine
★★★★★
3 months ago
The team at George’s tire factory was absolutely amazing. They were quick. They were efficient. They communicated beautifully with me. I will highly recommend them to anybody who is looking for new tires brakes alignments any vehicle needs.
