Big O Tires

Nick Walker

★★★★★

4 months ago

I came in 3 min before closing on a Saturday and they were able to get my tire fixed. Instead of telling me they didn’t have time they put me in and stayed a few minutes late to get me back safely on the road. Talk about good service man these guys are awesome. I’m glad I made the switch from Les Schwab. I’ll go to Big O every time now and you should too.

Matt Lord

★★★★★

4 months ago

I have had nothing but the best experience with Big O Tires. Hands down the best service and value for your tires. I stopped going to Les Schwab years ago and thankfully started going here. They have done alignments, brake jobs, and tires.

Christina Baxter

★★★★★

3 months ago

Just want to give a shout out the young man for putting air in all my tires this morning, thank you. I went to American Tires first but after sitting at the air station in front of the front door for a good 15 minutes with no help at all, and they were not busy at all,, seen at least 6 employees standing around with only 2 customers inside, I decided to drive down to Big O'Tires and was helped right away so thank you Big O'Tires!!

Amber Onstine

★★★★★

3 months ago

Blew a tire on our way home from Oregon. The incredible guys at Big O Redding had us back on the road In no time! THANK YOU!! Will never forget the fantastic service!

Elizabeth S

★★★★★

a year ago

This is your go-to place for all things oil change, suspension, brakes, wheels, tires, and more in Shasta County. Michael was my rep and he took such good care of me; I know he’s smart because he loves Toyota. Ha-ha! All jokes aside, they pinpointed an issue I’ve been battling to find for months (it was a bad tire). Two different shops already attempted to diagnose the problem and yet Michael’s team found it in less than a hour. They are fast and you can tell when watching that the team works well together. They know what they are doing. They truly are representative of Big O’s historically good reputation. Thank you from the bottom of my heart for fixing my baby…I mean..my truck. 🛻 ❤️

Gretchen L

★★★★★

3 years ago

I just came here intending to update my Google review with my most recent positive Big O experience, only to find I apparently never reviewed them on Google!? Clearly, I'm slipping. Because I've been with these guys for years. And they deserve ALL the stars! After around 15 years of working with the amazing gentlemen at Big O Tires, they have once again knocked it out of the park. Jay, Michael, Dusty, and the guys have been taking care of my autos - all my tire needs & oil changes - since my kids were small. Every tire emergency I've had (and I've had my share over the years) they have been there. Always smiling. Always eager to help. Now, my boys are both grown and driving and our guys at Big O are taking care of them, as well! So, of course, when mom was in Redding visiting today and had a tire emergency, Big O was the first one I called. The only problem? She trashed her tire after 5:00 in the evening. We got an awesome tow truck driver who knew mom had to get home (a 2-hour drive) tonight, and was able to get us to Big O in record time (which ended up being about 2 minutes to closing). Even though they were already cleared out and shutting down from their long work day, the guys jumped right into action. The tire could not be repaired (she did a real number on it) and, due to being AWD, she needed a new set of 4. GAH! But, prepared as they always are, they had the set of tires she needed in stock, and not only did they all stay late to get her back on the road in record time, they gave her an incredible deal knowing that this was an unexpected cost for her. My gratitude to the guys at Big O is unmatched. I would never take my business anywhere else, and I refer them every chance I get. Today, they gained a new customer for life, as my mom is just as grateful as I am. Thank you guys for your steady, consistent, phenomenal service. Thank you for always being there, always making it work, and always putting your customers first. You have a great model of what customer service should look like. I am so grateful for all of you and look forward to seeing you guys for another 15 years :)

Tony

★★★★★

2 months ago

My salesman asked all the right questions and was able to save me a couple hundred dollars on my set of tires. Thanks Mike your a real asset to Big O's.

Ben Bronsema

★★★★☆

5 years ago

I got my oil changed here. Best price I could find in Redding. Plus they have deals every once and awhile on certain oil changes. The guys there weren’t the most friendly, but wanted to give good service. The showroom was pretty clean and presentable. But the shops looked messy and not very organized. I was happy to get my oil done there, maybe go there for other work another time.

SaLeenia Koehn

★★★★★

2 months ago

Very happy with our new tires! They staff is always super attentive and great

Hunter Dorsey

★★★★★

10 months ago

Absolutely amazing guys, went in to get a couple tires that were leaking checked out and fixed since my buddy recommended them to me. The guys had me and my family in and out in 30 minutes and said it's on the house! Great customer service and quick work. Obviously recommended a couple new tires but weren't pushy trying to get a sale when I said tires weren't in the budget. I will definitely be back for tires soon for both mine and the wife's cars! Thanks for the great experience

Donny 007 (The Donsta)

★★★★★

a year ago

Michael was super helpful and nice. I got brake pads done, front tires, wheel alignment, and they patched a nail in my rear tire. It was still a pretty new tire that had the nail in it and the patch was free. All in all best value I’ve gotten yet in redding!

brittni Strehlow

★★★★★

4 years ago

Had a very good experience with this place. They were very helpful and their prices are better than everyone's. I had to get 4 new tires and they had to order the back 2 and installed them first thing the next morning. Definitely recommend this place !!

kris mann

★★★★★

a month ago

Always excellent service and Quality work provided by the employees Cypress St. location! 2 New tires, alignment, oil change.

Ron Brooks

★★★★★

3 months ago

I always use Big O Tires, and have never been disappointed. I needed my tires checked and filled, one tire repaired and installed, and an oil change.

G. D. A. III

★★★★★

3 years ago

We were just stopping for groceries when we took a turn too tight in our rented RV, popping the rear tire. It was after 5pm, and most places were closed. Dusty, Austin and the crew at Big O we're able to get us a new tire installed and back on the road quick. Big thanks guys!

Karleigh Neal

★★★★★

7 months ago

Absolutely amazing experience! Got a fast leak in a tire and had a very bad experience at les schwab so we decided to go to big o tires! John dykes was absolutely awesome very friendly, very fast less then twenty minutes in and out of there. Couldn't thank the crew enough for making that a muchhhh better experience! Highly recommend and don't want to go anywhere but! ❤️

Crystal Hayes

★★★★★

3 months ago

Got brand new rims and tires . They came in early and Michael was great help with us finding the perfect ones thank you