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About Business
Big Tex Body & Mechanic is a highly-reputable Car Repair service provider based in Mesquite, TX. Big Tex Body & Mechanic covers all facets of the Car Repair industry, with a focus on Auto repair shop, Towing service. With over 67 reviews and an average rating of 4.5/5, Big Tex Body & Mechanic is a trusted name in the industry. Their presence in Mesquite, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Suki Washington
★★★★★ Well..i needed my tires aired up. The GENTLEMAN there seemed busy as i only saw 1 man. he didnt seem to talk much but i did get my tires aired up for free. Tried to pay him but he just waved me off..so....i left...thnkx I WOULD GO BACK IF I NEED SERVICE FOR MY CAR THO! 👍 👍
Courtney Taylor
★★☆☆☆ First & probably last time I will use this company customer service was not great at all. So my car is stuck near 635 & amc because my tire blew out so less than 5 mins away from this shop I googled nearest tire & towing shop. now I call the Number posted on this and I ask how much to tow and to get a tire so the guy tells me we can do that but call this number and they can give u the prices I’m like um ok this is the number listed on there so whatever I call the number he gives me now this guy answers and tells me to call the other guy back I’m like no he just told me to call you I go on to tell him my issue and he’s like oh well let me give him a call & you can call him back in 10 mins. I’m like wait can you give me some kind of estimate how much it’s gonna be to tow my car & get a tire at least and he says oh it’s down the street 40-60 bucks to tow & as for the tire didn’t know cuz he wasn’t sure of the size and neither was I. so he asked what kinda car I tell him & still didn’t give me a price, I’m like okay so I know that so far and he rushed me off the phone. So at this point I’m so confused with what’s going on. I wait and call the first guy again no answer I call back the second guy no answer I’m like wow really so I wait a little more call the first guy again and he goes oh well we don’t have any used tires (which i didn’t care I just need a TIRE) and they’re closed already, I’m like wait your website says 6 on Saturdays how is it close already?he said no they close at 4 actually, I’m like okay well your website says different for the shop. So I’m getting annoyed at this point the second guy could’ve told me he they were closing but I guess that’s why he told me wait 10 mins to call back I guess so he wouldn’t have to answer; so I’m like well it’s shows y’all offer roadside assistance can I just have someone go there and help get the tire off since that’s what we were having trouble with at least so we can get another tire from somewhere else that is open. He goes on to say no we can’t do roadside assistance either because the drivers were all near Harry Hines area & busy. so I’m completely aggravated at this point I’m like Look i just need my car towed to get off the highway. & he finally says we can tow it here or you home but the shop isn’t open til Monday I’m just like okay just take it to the shop since it’s close to my home as well since I live down the street and I’ll just have to wait. So finally I have my car getting towed and he tells me how much it’ll cost he says 75 I’m like wait the other guy told between 40-60 bucks cuz it’s just down the street and he goes oh well I’ll do 60 and apologizes. I’m like fine whatever I just want my car picked up & get my tire fixed. This whole ordeal was a mess and I’m carless all weekend now hopefully I can get another tire and get my car back tomorrow but this whole thing was ridiculous.
Barbara Perez
★★★★★ As of now, have not utilized BIG TEX TOWING services, however; Justin was SUPER DUPER pleasant to speak with. VERY PROFESSIONAL. Currently pending a tow. Will update this review, but so far they are AAA+++ in my book!!
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