WOLF AUTOMOTIVE INC.

Tyisha Donaldson

★☆☆☆☆

2 years ago

They have horrible customer service. It was my very first time coming here, I pulled up first the gentleman just sat there and looked at me then another customer pulled up he went and helped her first when he seen me pulling off that is when he decided to hey and try to help me there was also another gentleman that had came out from inside of the office You do not know what type of money I was getting ready to spend with you guys and the fact that I live down the street from this place I wouldn't refer nobody here

Ben M

★★★★★

4 years ago

Great people, great service! Tire blew up across the street and these guys had me in and out in less than 20 mins. On time and affordable, big plus in my book.

Timothy Saludo

★★★★★

4 years ago

Great experience. My family and I were visiting the DFW area on vacation and staying in Rockwall. On the way back to our hotel, our van died and would not stay running after we jumped it. I immediately knew it was the alternator. I called several repair places as I waited for a tow, and Hassan was the only one to agreed to remain open to take my van. He closes at 6:00 pm, but waited until nearly 7:00 pm for my van to be towed there. Once I got there, he quickly took in my vehicle and assured me the replacement would be completed the next afternoon. Good to his word, Hassan called me early the next afternoon and told me it was done. He charged me a very reasonable price to replace the alternator. He saved my family's vacation. What friendly and honest repair shop! Hassan told me he has only been in business for a year. If you are in the Rockwall, Mesquite, or surrounding areas, I cannot recommend him highly enough and support this new business. I have already recommended him to my friends that live in McClendon-Chisholm.

linda

★★★★★

a year ago

Very welcoming and kind towards customers, and they are very quick with their work & make sure they are doing it correctly. Good & positive vibes here all day, I promise you wont regret coming here!!

Rainwater Dorian

★★★★★

a year ago

Excellent service bought 2 used tires for my Corolla they are like brand new!

Baldo Fuentes

★☆☆☆☆

a year ago

Called for help. Guy answered just to say that they are closed. Was planning on buying a set of new tires for my 24 in wheels. That is easy 600. Thank you for not wasting my time

Danielle Vaughns

★★☆☆☆

5 years ago

I have a Volvo that had a leak. I knew the radiator had been cracked but I wanted to be sure before I payed $400 to be fixed there was no other reason the vehicle would not be drivable. Or cost more money to fix than it’s worth. I use it for work. I went there and told them my radiator was cracked but I wanted it to be check for any other issue that would cause it to leak as to not waste money to get one thing fixed only to have to pay more money to get another major repair. They kept my car for 2 days and said they checked to see any potential issues and called saying it was for sure the radiator and they would fix it. I agreed but when my care started to state low coolant again I went up there and discovered the leak on my passenger side floor l. This leak at been there for years about as long as my radiator needed repair. I thought it all went hand in hand. He explains my I need a heater ore. I’ve needed a heater core for a while but again I know nothing about cars so I never knew that would cause that same coolant issue. So now he expects me to pay to get that fixed when he wasn’t even truthful when it came to checking it in the first place. He said I should have told him I needed a heater core too. Honestly I had forgotten all about it for about a year ago BUT it was his job to find a Leak and be sure the leak would completely stop. Now I’m out of $400 and potentially a car because it’s like $600 to replace the heater core. Scamming at its finest

Quel Hynson

★★★★★

a year ago

I went to get in my car and saw I had a massive flat. I knew driving on it extendedly would’ve been a dumbass move so I put on my GPS and trusted that this shop would get me together. Nona patched up my tire and got me back rolling in no time. 11/10 on service.

Dhiaa Alamiri

★★★★★

a year ago

Highly recommend, this location has good pricing and great customer service, fast and efficient work. TJ is a very nice guy, made me feel welcomed.

Bry Alexis

★★★★★

a year ago

Very clean and friendly environment! Great service and prices were reasonable & not overpriced :) As a woman they where respectful and took good care of what I needed done in great amount of time

khdejah cole

★★★★★

a year ago

Very good didn’t take no time very nice people they make sure everything is done correctly and made sure that my coolant fan ,oil in tune-up was good I love them for that as a single women who don’t know nothing about cars lol I highly recommend

Ahmad Wagdi

★★★★★

5 months ago

Hassan is one of the best mechanics in Texas when it comes to motorcycles

L

★★★★★

a year ago

This location has fair pricing and great customer service. I would highly recommend this shop, it is very tidy and organized which is impressive for a medium sized service chain. The employees were very respectful with my ride, my expectations were met and exceeded. I'll come back in the future. I definitely would recommend this location.

G. Vallejo

★★★★★

4 years ago

I had just picked up my son at work and we were on Big Town Blvd when the tire blew. There was a 3" bolt sticking out of the tire. Luckily I found Dallas Star Auto and Tire on Samuel and Big Town. The gentleman who met us was courteous and got a replacement tire in no time. He showed me the tire threads and got the new tire promptly. I appreciate his hard work and understanding. Thank you for your hospitality. G.V.

Aimee Valdivia

★☆☆☆☆

Edited 6 months ago

Gave a the wrong size tire , plus the tire has a big ball on the side that we didn’t notice , once I said that the tire was the wrong size. One of the men started getting an attitude with my uncle which was not necessary because we just wanted the tire with the correct size

Harper Shaw

★★★★★

4 months ago

Great experience with fair prices and friendly staff. Noor was very helpful and patient. Will be going back for my next oil change and general service.

Susie Q

★☆☆☆☆

Edited 8 months ago

Worst experience ever paid upfront for my car to get fixed and have to keep bringing it back for the same thing and they never had my part but they tell me to come. I sit up here all day and no one’s helping they working on other people’s car knowing I’m here to get my car has been on three months going on to get my car fixed worse place ever