Bills Auto Services

Sue Pitzonka

★★★★★

Edited 5 years ago

I've been going to Bill's Auto for YEARS. He's the most honest mechanic I know. In all the years I've been going to Bill's, not once has I EVER had to take back for same thing cuz it wasn't rite. The mechanic Chris is very nice and knows his stuff. No complaints at all for Bill's Auto.

Kyle Nicholopoulos

★★★★★

10 years ago

Bill is an honest man....fixed my Chevy Cobalt perfectly twice in 2 weeks. He charges a fair price and gets the work done with his team so your not waiting for your vehicle for days. I recommend him for anyone with car problems

JL Seaton

★★★★★

6 years ago

Bill and his guys get it done. I pretty much trust Bill to do anything he needs. Usually I am intimidated by mechanics because I lack the knowledge to know if I'm being swindled. Not with Bill, ALWAYS truthful and honest and he had seriously reasonable prices. Highly recommend him but I would call in advance and tell him about your projected visit because he has a BUSY shop. Which is usually a good sign anyways right? lol I've recommended the people I know for their car troubles to go to Bills, everyone that has gone has made him their go to mechanic.

א ל

★★★★★

a year ago

Great service. Bill and his team is very professional, very reliable and very honest. I would not waste my time and money anywhere else.

Ryan Nice

★★★★★

6 months ago

The only place ill go. Outstanding customer service.

Wendell Whitaker

★★★★★

Edited 2 months ago

Service was excellent. The price was reasonable. Professional workers and technicians.

Melissa Garcia

★★★★★

8 years ago

In response to the Corey Brown post...I find this VERY hard to believe as I have used this auto shop several times and they have always been able to diagnose the issue quickly and in turn repair my vehicle promptly. At most I have had to drop it off one day and was able to pick it up the very next day, however, in most instances, was able to have the repair completed within one business day and for a fair price. Being a person who knows VERY little about mechanics I know that I can go to this shop and not get ripped off or have additional unneeded repairs done to "pad" the price. I would suggest this shop with confidence to anyone who is looking for good work at a fair price.

David Robinson

★★★★★

3 years ago

Ironically, my special needs son, Carl, gave the tow truck driver the incorrect destination for his inoperable car. So, by coincidence of sorts, Bill ended up repairing my son's car. Bill had a perfect opportunity to make a bigger repair than needed but true to his character (and the reason he's so highly rated), he corrected the issue at a very fair price. With my son being a special needs adult, I have many examples of where I paid a much higher price on services said to be performed. I am so excited, and relieved, to have found Bill's Auto Services as I know I can trust the care of Carl's car to Bill.

Alicia Rhodes

★★★★★

Edited 3 months ago

I brought my vehicle in to have it undercoated by 716 Coatings, and Chris, the mechanic here, was fantastic. While I was there, he took the time to check out a strange noise I’d been hearing and explained clearly what the issue was. He’s honest, helpful, and has a great sense of humor. Thank you again for the help! I’ll definitely be back.

joshua carter

★★★★★

4 months ago

Amazing tucked away shop. Very honest and customer service driven.

Caroline Ghetes

★★★★★

a year ago

I’ll be picking up my car from Bill’s in a couple of hours so I haven’t even gotten my car back yet, however I felt I should speak on my experience so far because it already has had such a positive impact on me. I’ve been dealing with some pretty extreme adversity in the last two years and was quite nervous during the process of finding a trusting local mechanic. Bill came highly recommended by neighbors and so I felt confident in moving forward with him. I am so glad I listened to the people. I had a bit of work that needed to be done on my car since it had been neglected for so long. Again, while I went into this feeling nervous & intimidated about the process, Bill met me with both kindness and respect and I felt taken care of from beginning to end. I am officially a loyal customer. My partner was also impressed with my experience as well and is looking forward to becoming a customer himself. Thank you Bill and thank you to all the hardworking shop people that worked on my car.

M M

★★★★★

7 months ago

Had a brake line blow on one of my cars while going to work one morning. Had it towed there and showed them exactly where it was leaking from. It was fixed in 2 hours with a brand new line, very reasonably priced, and they didn't push other stuff on me. No-nonsense guys that are efficient, dependable and reasonable

Emerling White

★★★★★

Edited 3 months ago

Bill is top notch!!! Best in Buffalo. Very honest and reasonable. Honest shops are hard to find so if you are looking for honest and reliable. This is the place for you!!!!

Johnny Tears

★☆☆☆☆

7 months ago

I had called asking if there were any appointments available and was told yes Tuesday at 8am. I dropped it off the night before and by the time I called on Friday they hadn't even looked at it. Appointments mean nothing and they will get to it when they get to it so don't expect to have your vehicle back in any reasonable amount of time. If they were honest, I wouldn't be screwed right now as I would have taken it somewhere else. What a poor way to ensure revenue! Only reason they get a star is because I cant leave zero. Don't waste your time

Bri Rankin

★★★★★

5 months ago

Hands down best auto experience I’ve ever had. Completely clueless when it comes to this stuff, had to get a state inspection and they were so kind and extremely quick. I think Bill helped me out (sorry if that’s not right!) and he was super honest and sweet, will be coming here for all my auto needs! :)

E K

★☆☆☆☆

3 months ago

***Do not trust this mechanic!!*** This guy continues to make half fixes just so the part he just replaced goes out fast so he gets repeat business. He did it to my sister and he did it to me who knows how many times. I tried to give him the benefit of the doubt but I spend hundreds of dollars there just to have a problem with the same part soon after. I’m pretty sure this guy buys old parts to install and charges them like they’re brand new. Last conversation I had with the guy was sketchy. He was super surprised when I mentioned how recently certain parts in my car were, as if he assumed they were way older based on how it looked. He was asking about “where I got it done” and this and that and that I should’ve told him about it and it would’ve been fixed. When I told him he replaced it himself recently, suddenly the conversation changed. Absolutely not a trustworthy place. Do not waste your money here like I did.

Chris Stabler

★★★★★

3 months ago

Bill and his team are absolutely second to none — hands-down the best in the business! I just had my vehicle serviced here, and I couldn’t be happier. The dealership quoted me an outrageous price, but Bill’s Auto took care of everything at a fair, honest rate with top-notch work. Highly recommend them to anyone looking for quality service without the dealership markup! 5 stars!