About Business
Birchmeyer Automotive brings expert Car Repair solutions to the local community in Las Cruces, NM, Las Cruces. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Las Cruces, NM appreciate their attention to detail, leading to a consistent 4.8/5 rating from 67 reviewers. By focusing on the specific requirements of the Las Cruces, NM area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Las Cruces, NM and beyond.
Google Reviews
Miss Chris
★
☆☆☆☆
Edited 3 months ago
I can’t recommend this repair shop. Especially to women. Disabled female veteran here and a former jet mechanic. Had a dirty throttle body valve that needed a good cleaning but I couldn’t get it out for a proper cleaning. Neighbor app recommended this place. I told them the symptoms and that I could not get the part out to properly clean it. They charged me $875 for a “mini tuneup” and another procedure the car probably needed and gave me the car back, saying “any problems let us know, we will WORK with you.” No written warranty for their work, no written estimate given for the proposed parts and labor either. Four weeks later the car is still doing the same thing so I pop the hood, remove and clean the dirty and untouched throttle body valve, replace it and it’s now driving and running like new again. Very disappointing. I also notice my oil dipstick is completely GONE from the engine. I message Sean, the young man running customer service, asking if they have it and he never answers. So much for customer service. I would say if a shop cannot give you a written estimate or warranty their work on your vehicle to hard pass on a repair shop. This place had too many cars in the lot also and it was not safe to pull in or out of their yard. And that is before you even get to the issue of them performing procedures that didn't fix the problem and they never worked on the original problem reported to them. They did everything BUT that. If I can do a better job than that at my age, why waste the money?
Rosa Snow
★★★★★
a month ago
Great people at Birchmeyer, definitely recommend, never had a single problem with them. They are clear and honest explain everything very well on diagnosis. Not overpriced. Thank you guys for all the work n help you have done for me
gabriella hilton
★★★★★
3 months ago
I came to Birchmeyer automotive with a last-minute inconvenience that required specifically a mechanics help (sawing off cords threaded bolts on my skid plate covering my oil pan), and they took care of me right away and got me back on the road with no hesitation and no problems. If you’re in the area passing through or even just a local, I highly recommend using Birchmeyer automotive for all of your mechanic needs! Thank you again guys at the shop!
Jocelyne Lajeunesse
★★★★★
Edited 4 months ago
I was passing through Las Cruces with my RV and urgently needed an oil change and to have my RV doors repaired at the body shop next door. They saw me immediately with exceptional, courteous service and a good price, even though I wasn't a regular customer! Thank you!
Dianna Lueras
★★★★★
6 months ago
After searching for an auto shop that would give me a clear and honest diagnosis on my Toyota, I finally found Birchmeyer Automotive. He was upfront, easy to understand, and got me scheduled right away. My car was finished by the end of the day, and the price was very reasonable. I’m really happy with the service and highly recommend them.
John Chamoun
★★★★★
4 months ago
Awesome, honest and kind shop. Had problems other shops in town didn’t know how to work on, brought my car here, got quoted $100 less, and they did some extra stuff just to be nice. And they foster dogs. Best auto mechanics in town.
Moises Martinez
★★★★★
4 months ago
Took my jeep and these guys where very professional. They took care of me on the same day and nothing but great service and no excuses why they didn't finish . They are excellent and very dependable since then I take my cars with them and feel real good and comfortable that the job will be done thank you Birchmeyer Automotive
Craig Schueller
★★★★★
3 months ago
Performed heater core and AC evaporator replacement for my 2024 Dodge Ram, also fixed a few minor items from my previous work...excellent work and service, Thank You!
Diane Steinweg
★★★★★
a year ago
Was referred by a master mechanic at work and was pleasantly surprised. I’m an old lady and always suspicious of mechanics. All the guys were super respectful and very honest (in my opinion). Work was done fast and at a fair price. Don’t let the appearance fool you (tons of cars everywhere, hard to get in), as they also have a body shop on the property. Give them a try, you won’t be sorry.
Deonte Lyons
★★
☆☆☆
Edited 7 months ago
2022: Great experience from start to finish. Brandon is great. He’ll go above and beyond trying to get you the best parts for your vehicle needs while also still staying affordable. He won’t try to be shady like some repair shops, and will walk you through the process of any questions you have. Highly recommend! Update (2 1/2 years later)2025:At the time, I left this review based on a great customer experience, but after gaining more knowledge about repair costs and parts, I discovered I was overcharged for OEM when aftermarket would’ve been just as effective with my car warranty. Just a heads up for others: ask more questions than I did back then. Still appreciate the professional vibe overall… but the irony in my “won’t be shady” line is wild in hindsight.
Jesus Valdez
★★★★★
a year ago
I had boughten a replacement splash guard for my wife’s car but didn’t have the necessary equipment to lift the car and put it on, not only were they willing to put the part on for us but also refused to let us pay them. Super quick and nice people here, will definitely be coming back when needed. Highly recommend.
Sharon Hopper
★★★★★
a year ago
The wonderful crew at Birchmeyer Automotive went beyond helping me with a car issue while I was helping my granddaughter with her auto. Wonderful people and very helpful, they did a great job. Just like at home. GOOD people and GOOD job!! Thanks so much, you just do not know how much I appreciated all of your help
Miriana Taylor
★★★★★
a year ago
If I could give Birchmeyer Automotive 10 stars, I would. A very trustworthy and honest shop located in Las Cruces. I received quality customer service from Start to finish. Thank you, Adrienne, Brandon, Richard and all the employees that helped me with my Subaru. Honesty and professionalism given by each one of your employees really sets this shop apart. Adrienne is an absolute gem. She is personable, professional and warm. Thank you for all that you did.
Chris Burger
★★★★★
a year ago
We have had two cars get an alignment here after getting the tires replaced at the discount tire in town and they give a great rate. And great customer service. Got me in the same day both times!
Jim Spera
★★★★★
a year ago
The friendliest, the most professional, the absolute nicest automotive professionals I've ever had the pleasure of working with. And perhaps above all else, I absolutely trust them with our cars! They've shown us time and time again the high caliber of work they do.
Lee Hooper
★★★★★
2 years ago
Brandon and his crew showed me mad LOVE.... They know what they're doing and got me and my girls back riding in no time..... They are a Blessing!!!!!!!
Rebecca Archuleta
★★★★★
2 years ago
I cannot say enough good things about every member of the Birchmeyer Automotive team who I had the pleasure of meeting. Adrian in the front office is incredibly warm and professional, the gentlemen who diagnosed and repaired my vehicle was genuine and hardworking, and the owner of the shop had such integrity and was unbelievably kind. I came in just a few days before a big move out of state with an AC that gave out in the van needed for my littles. The amount of stress and worry I felt over the situation were immense, but the care I received in my service was incredible and it means more than they could have even realized. I only wish shops everywhere could be expected to have such a standard of service. If you’re in the area and considering where to take your vehicle, you can’t do better than Birchmeyer!
Robert D Gallegos
★★★★★
3 years ago
I highly recommend Birchmeyer Automotive. Great honest work. 5 Stars. Fixed my Cruise when the Dealer would've charged me an arm and a leg. Very bright and State of the art Technology to solve your problem. Brandon is your Man.. He must have about 50 years of experience but he is a young dude. He just took over the Body Shop next to him so be smart and check him out. Very happy with his service.
Steven Hejmanowski
★★★★★
8 months ago
Everytime there is an issue with my 2006 F-250 powerstroke, it come back running great. They know how to fix the 6.0 liter diesel.
Awkward Human
★★
☆☆☆
2 years ago
Went out of my way to come in the day and time that I was told to arrive and "we'll make sure it's one of the first ones looked at." I'm a single mom that commutes to Deming and was told by my regular mechanic that I was going to need a new transmission. I was bringing it in for a second opinion and was aware of the cost of such opinion. I spoke with the tech about the history of my issue, let them know that I was taking the other car for an oil change and was looking forward to hearing back from them. I heard nothing back from them all day. I finally called at 3:18 pm and theyhadn't looked at it yet. I still needed to do things like make dinner for my kids so I went to go get it at 5pm. They still didn't look at it. Anybody know if a transmission place that can give an honest second opinion without having me wondering what I'm going to do about my car?
