Birmingham Benz Inc

Sky Bella

★★★★★

2 years ago

The Nicest people I ever met… I’m never taking my benz anywhere else..First time here and they won me over.. In and out.

Khadijah Kendricks

★★★★★

3 years ago

Great service. Made sure they checked everything on my vehicle and repaired it quickly and at a better price then the Mercedes dealership.

dan b

★★★★★

2 years ago

Paul is a very honest worker and the mechanics are all very good at what they do. One of the best shops out there

Leroy Bentley

★★★★★

Edited 3 years ago

This place was awesome this guy Paul were awesome he go into the problem he not going try to just make money he would try to save money and would not fix something if it not needed. I recommend these peoples Paul. will help you and not try to hurt you.

Felipe Serna

★★★★★

a year ago

Great customer service, took care of my car and kept me informed.

Ashley Taylor

★☆☆☆☆

8 years ago

Took 2.5 weeks for what was estimated to take 1 day to repair. Rat droppings throughout inside of car upon pick up. Car was still not repaired, had to take to Tom Williams to get the job done. Customer service was extremely poor throughout the entire ordeal. Don't waste your money.

Art10E E

★★★★★

2 years ago

Super nice 😊, They also check your vehicle for any issues before you buy it from someone else, free of charge. They do this hopefully to gain your business if the vehicle needs servicing. Check them out.

J Cowins

★★★★★

2 years ago

We were purchasing a c300 and wanted a prepurchase inspection. The gentleman was very knowledgeable and made husband and son feel confident that they were making a wise purchase. Thank you!

C Campbell

★★★★★

4 years ago

Paul and his guys know their stuff. He's done a ton of work for me, and it's always quality work at half the price of the dealer. If you want an old school mechanic who eats and sleeps and breathes these cars, this is your guy. He knows a Benz inside and out, and makes sure the work is right. A good honest mechanic is hard to find, so I'm glad I found this one.

Leemon Lewis

★☆☆☆☆

3 years ago

Call the day before to have my car looked at, they told me to bring it by the next morning to look at it to see if they could repair it . Got to the shop this morning the owner Paul came out and was very rude . I use to take my other car to him years ago he was always nice. I don’t know what his problem was today but I will never go back. I have never made a post on any business because I have two, but this is unacceptable and no customer deserve to be mistreated. Paul work on that attitude!!!!

L. C. Kirkby

★★★★★

3 years ago

In the middle of our road trip to our fathers funeral in New Orleans we broke down in Steele. Called Mercedes dealership and was told couldn’t get to our car for a week. Called Birmingham Benz and said bring her in. We got towed and Paul fixed our ML350 in a few hours so we could get to our fathers funeral on time. Was the best experience ever. Excellent and professional service. They went over and above all expectations Love them

Pat Oslon

★★★★★

a year ago

Great quality service at a fair price. Welcoming, friendly and helpful service staff. Definitely recommend!

Lee Moore

★★★★★

Edited a year ago

Straight shooting, quick turnaround. No Star software machine, but if you have a less than new vehicle Paul will give it a shot. Somehow he missed the memo on a requirement to be either condescending or a convivial thief that most Fatherland mechanics seem to have. He's a good guy. Recently I left my car for brakes. It was grinding in front and a rotor was scored. They are big cross drilled AMG units and I was prepared for an eye watering invoice. He called me after a bit to explain I'd picked up some debris....brakes were fine, no charge. Just about any other place would have performed the (unnecessary) work I'd requested. Good Shop!

Shonetta Peterson

★★★★★

2 years ago

Communication is superb! Paul and Allen both kept me informed on the issue, the parts that had to be ordered, and the day I could expect completion. They are awesome! Would definitely come back! Great customer service!

Tara Jordan

★★★★★

2 years ago

The staff is extremely friendly and accommodating. They proved a schedule A maintenance on my car and did not attempt to up sale me. The price was significantly less than where I had previously been taking my car for service. I highly recommend them

Jeremy King

★★★★★

2 years ago

Thrilled to find a place that will work on an older Benz and do a quality job. I’m more than satisfied and will return for future needs. These guys know Mercedes vehicles, and I found them to be trustworthy, honest, friendly, and extremely knowledgeable.

Cole Latham

★★★★★

6 months ago

My wife’s car needed a new battery so I replaced it myself with one from autozone. When I started up the car with the new battery installed, the SRS airbag light came on and would not go off. Side note - Mercedes is ridiculous and makes it a PITA to DIY any sort of service on your car, they want you to come back to the dealership so they can make more $$$. Well my wife told me about this place she found online and I decided to call them about the light, expecting to pay at least something for them to fix it but I wanted to totally avoid the dealership regardless. When I called and explained the issue, the nice girl on the phone told me to bring it in and they’d reset the computer to see if that’d fix it. So that’s what we did, dropped it off one day, called them the next morning and they confirmed that a computer reset fixed the problem and there would be no charge, even better than expected! So even though my issue was minuscule compared to others, I highly recommend this place for anyone that owns a Benz and doesn’t want to visit the dealer. They seem very honest and respectable, good people!