Black Label Auto

James Li

★★★★★

2 years ago

I called several other auto shops and detailers before deciding on Black Label Auto to get the windows on my Tesla Model Y tinted. While their prices were comparable to other places, they offered a superior product (3M) and customer service. They even got in me fairly quickly after I called them. I worked with Alex, who was knowledgeable and answered all of my questions up front (i.e., deciding on which 3M material to go with, which percentages would work/look best, etc.). Most importantly, he did a fantastic job on my car. I went with 3M Ceramic IR, 25% front, 70% rear (Model Y rear windows are stained/dyed from the factory, but offer no UV/heat rejection), and front windshield at 70%. I had to bring in my car a second time to finish the tint job due to an issue with some of their film being damaged, but they gave me a generous discount on my final bill in order to accommodate my having to make a second trip (again, really great customer service). Overall, I had a great experience with Alex and the Black Label Auto team. Highly recommended.

Saroeuth Khath

★★★★★

6 months ago

Black Label is legit and very professional. Got my tail light installed, price was reasonable and fast service. Highly recommended!

David Borom

★★★★★

9 months ago

Called around Madison for a decontamination wash - other shops either didn't know what it was or didn't offer it. Black Label was knowledgeable and got me in the same week. Super friendly staff. They focused on the exterior but noticed an interior smudge and fixed it at no charge. The car looked immaculate when I left! Highly recommend for ceramic coating maintenance and car washes in Madison!

Leo Daniel

★★★★★

a year ago

I recently took my car to Black Label Auto for new tires and an interior/exterior detailing, and I couldn’t be more impressed with the results! The car looks absolutely brand new, and the attention to detail was nothing short of amazing. They truly went above and beyond, ensuring that every inch of my vehicle was meticulously cared for. From the thorough cleaning to the tire replacement, the entire experience was seamless and professional. I’m extremely happy with the work done and the exceptional service I received. I will definitely be coming back for future needs and highly recommend Black Label Auto to anyone looking for top-notch service!

Ronald Salinas

★★★★★

6 months ago

This am i had an oil pan problem with my van n didn't know what to expect with no scheduled appointment. Between alex n jose, they did the job right on the spot n I was out in due time. AMAZING. Alex was right on the mark for a price quote prior/post work. GRACIAS to all for a job well done. I highly recommend BLA for vehicle needs. BLA gives one a feeling of being comfortable n having faith, job gets done correctly.

Marina Dean

★★★★★

a year ago

This place is a hidden gem. Next day appointments, super reasonable price for my car issue, I was able to drop off my car even after they've closed, placed my keys into a locked drop box. Picked it up the next day. Great communication, perfect! Our new go to place!

Shawn Fahey

★★★★★

2 years ago

Great customer service. I was admittedly a little overly critical of the match between the factory tint on the rear windows and the color stable tint Black Label installed on the front. They didn't argue and worked with me on a solution. I am happy with the final result. I would recommend going with the ceramic tint. It's a little more expensive than the color stable, but the ceramic has a better/more neutral color.

Adam Adams

★★★★★

Edited 5 months ago

First-class service from the moment I arrived. Tinted windows and Premium ceramic coating were my services. My vehicle looks better than the day I brought it home, brand new. Black Label Auto is the place to go if you want the best for your vehicle. Their prices are a bargain for the quality you get in return. Don't hesitate, the shine is so bright, you have to wear shades!

Acroft King

★★★★★

9 months ago

I drive from Wisconsin Dells to get my car detailed here. I've been to other places, that never seemed to really take pride in what they did, or were just sketchy. This place has been consistent and quality everytime. I can't recommend them enough. This place has moral character that is few and far between in buissness practices these days. They found an expensive delicate necklace that I hadn't seen in a year. I'd thought was gone forever. I was crying on the way home, I was so grateful and happy. My car was so bad by the time I took my car in this time, I cringed to even drop it off, but the man was understanding as usual. No surprise charges due to it's state either. It was really bad, but when I picked it up, they had it looking like it did when I first bought it. It had just just been rained in because my moon roof was left open overnight in heavy rain. They got me in early the next day to extract the water, clean the filth from all our travels, especially travel soccer trips with 3 kids, living in the country, and they still found a necklace that was very sentimental to me. Thank you guys so much! Another time they found out where a smell was coming from, that no other place cared to figure out. They had taken the time to research online and figure out I had a mouse die in it and that my mechanic could get it out. They were right! Thank God. It was awful. I'd paid another place, but they just sprayed more unknown substance on it and left my floor wet for days, while the smell remained. I don't know any of you at BLA, but please know you guys are making a difference in the lives of overwhelmed busy mamas like myself. The price I've paid has always been affordable and MORE than fair for the hard work they put into what they do.

Alyssa Nagel

★★★★★

11 months ago

The Black Label Auto team is AMAZING! Honestly, look no further, they’ve got you taken care of. Professionalism, clear, and reasonable pricing without constant upsells, and quality of work that will blow you away!

Josh Anderson

★★★★★

2 years ago

Now have had two cars tinted here. Fantastic work and a great price. I've had friends get tint other places after I've recommended Black Label... Let's say they should have gone with my recommendation. Super clean space and really friendly people!

J Lu

★★★★★

2 years ago

Both my Audis were spotless after taking them to Black Label Auto!!! I highly recommend them to anybody looking for the best, not just above average. I have gone to other shops, and these guys blow away the others. They make "the other guys" look like it was just a car-wash. I wasn't planning on getting my windows tinted before I went there, but after seeing how the 3M Crystalline Series looks on a car while I was there, I'm strongly considering it now. It makes the windows looks like they have flip-flop colors that paint on the car does - Really cool!

T. Jackson

★★★★★

a year ago

Got my new car PPF’d, ceramic coated and tinted here. They do fantastic work and are both friendly and transparent if you have questions. I highly recommend giving them your business!

Will Bosworth

★★★★★

Edited 3 years ago

Had my car tinted Jan 2022 and they did a great job. The window tint still looks fantastic. The price was about what was expected from looking around and they got me in their schedule quickly. I'd definitely recommend them.

Karla Angel

★★★★★

3 years ago

I had a great experience getting my car detailed inside and out with Black Label Auto. It was easy to schedule a time and they did an impeccable job. Prices were reasonable and everyone I spoke with was friendly. We'll definitely be going back.

David Wheaton

★★★★★

2 years ago

Alex was very welcoming & professional. He took on the task of my unique (non-standard window) vehicle…Couldn’t be happier with the final product! I wouldn’t hesitate to go back to Black Label Auto for any of their excellent services.

Peter Kaladius

★★★★★

Edited 2 years ago

I got the basic detailing package for car which is mainly focused on the interior, and it was pretty good. The console, seats, the dash, the shields, and the windows were all clean. However, I still has you wipe the interior of the compartments on the front passenger seat. I also had to remove some leaves under the hood by hand (maybe that was not part of the package, but I was hoping that would be a quick thing to finish with a vacuum). The leaves under the tank door were mostly removed, but I still have to clean it a little more.