Zimbrick Body Shop Fish Hatchery Rd

Cody Harris

★★★★★

5 months ago

It looks like the damage never happened! Communication was exceptional! Estimated a couple of weeks to get the work done, called to tell me they found additional damage and were still able to complete it in about a week. Afterwards they helped take care of the rental and cleaned the car. My wife hasn't seen the car that clean since we originally bought it. Could not have asked for a better experience!

MR Coan

★★★★★

5 months ago

They finished my car two days earlier than expected. The service folks are really good and the communication is excellent. I haven't picked up my car yet, but what this shop lacks in frills, it makes up in good people who work quickly.

William Sattler

★★★★★

6 months ago

My car was hit while parked and the other driver’s insurance works with Zimbrick. Shop was able to schedule my repair 2 weeks before I even heard back from Bergstrom and was able to pick up 6 days earlier than expected. Repair looks like new and the shop sent updates. Will definitely use for future repair needs.

Gregory Donecoff

★★★★★

3 months ago

Professional, friendly, arranged Enterprise pickup, called with weekly updates, completed ahead of schedule, quality work perfectly completed. Kudos! This experience makes me more likely to purchase my next SUV from Zimbrick.

Staci Chappell

★★★★★

a year ago

Miranda was fabulous at the Zimbrick Body shop on Fish Hatchery rd. I had talked with another collision company that was only going to give us an estimate of repairs by walking around our vehicle. There was not much body damage but air bags were deployed and the car was not driveable. We knew there was more serious hidden damage in the front end. When I called the Zimbrick Body shop, Miranda was able to answer all my questions and assure me that they would provide an accurate estimate of the damage and would work closely with State Farm. We were glad to have a true estimate that would determine what our insurance company would do with our damaged vehicle. In the end our vehicle was deemed totaled so we didn't end up having work done at Zimbrick. They were very helpful in giving us time to get the vehicle cleaned out and the plates removed. Lee that did the estimate was super helpful in answering questions about the estimate and he was quick to provide all the details to our insurance adjuster. Their professionalism and expertise were greatly appreciated during a very stressful time.

Korianne Nolin

★★★★★

3 months ago

Oue repair job was done early (!), with high-quality and they a great communicators! I enjoy working with zimbrick for our car repairs.

Sergey Shumilov

★★★★★

a month ago

great service. staff was friendly and professional. I got my car back sooner than I expected.

Li Ann Parson

★★★★★

a year ago

Zimbrick was very prompt with my car repairs. I had scheduled for my car to be cleaned because my car was in desperate need of interior cleaning. When I picked up my car, I was pleasantly surprised that they had taken the time to clean the interior of my car (They did not need to take the time to do that but they did). They had no idea I was planning on doing this and they saved me the time and money to take it in. It was such a kind gesture and meant so much to me, especially after just losing my mom and dealing with the headache of an accident that was no fault of my own. That meant more to me than they’ll ever know. Thank you Zimbrick body shop for doing that for me and getting my car back into great shape.

Glenda Fisher

★★★★★

10 months ago

I have bought n leased 4 vehicles from Zimbrick. Top notch salesman, finance & body shop. 2 of my cars had to get body work from no fault of mine. Zimbrick knock it out of the park this last time. I.took an untidy car in and when i picked up a week later it looked like a new car in & outside! Wow! I’m a fan forever!

Dawn Cheney

★★★★★

a year ago

My vehicle had significant damage, just when the body shop thought they found the solution it only lead to discovery of a new problem. I really appreciated how I was kept informed of the progress all along the way. The confidence and quality of body shop tech employees reassured me that they would be able to return my vehicle to me in top notch condition. When I got my car back it was returned to me even cleaner than it was when I brought it in.

Marc Alexander

★★★★★

7 months ago

Awesome experience working with the Zimbrick Body Shop for a minor body issue. Starting with the scheduling process (super convenient), to the estimate, and fix, I'm super satisfied and highly recommend this shop. Great and highly professional people.

David Grant

★★☆☆☆

a year ago

My wife got into an accident and we took our new odyssey to Zimbrick for the body work. State Farm paid the claim, most of the work completed quite well, however the mirror was out of stock. It’s been a few months now, and while driving home from Montana for thanksgiving we stopped in Fargo for the night. In the morning the van wouldn’t start, must have been the cold but I took it to the Honda dealer there and our service guy handed me an estimate for the mirror that was supposedly out of stock and told me they could get it in 2 days if we wanted. So I call Zimbrick twice having to leave voicemails telling them the mirror is in stock. It’s been a month and they still haven’t called me back. They have never given me an update and clearly do not care about finishing the job because State Farm has already paid them. I will not use them again for service, warranty work or our next purchase.

Mark Schroeder

★★★★★

5 months ago

Zimbrick Body Shop did excellent work at a price that beat a local independent body shop. I am very pleased!

N

★☆☆☆☆

2 years ago

Rachel in estimates in body shop is the reason I will never take my car here. I was required to get an estimate from here because they are certified with the insurance company, but she was incredibly unprofessional and demeaning. I am sure they do good work, and the man who also sat in the office was so nice and friendly, if I only had to deal with him I for sure would've brought my car here. I would highly suggest she take a course in basic human communication. Also I have followed up twice to get her to send the estimate to insurance, hopefully 3rd times a charm, useless.

Courtney Vontalge

★★★★★

3 years ago

Staff was friendly and helpful, communication was great, and our car was fixed very quickly. We hit a raccoon that messed up the bumper, they worked very well with our insurance and all we had to do was drop the car off, pick up the rental, and that was it! Despite the parts shortage, we had our car back in 2 weeks and the paint is perfectly matched, looks OEM. They even cleaned our car inside and out without any charge, that was a very pleasant surprise! Thank you Zimbrick team for doing such a great job!

Dave

★★★★★

5 years ago

I am so pleased with the restoration work done on my almost new 2020 Yukon. A parking lot hit and run really did a number on the lower front end of the vehicle. We were devastated. Kristy, our Service Advisor took my wife and I through the process with reassuring words and proactive actions on our behalf. She documented the work with before and after photos, and worked with our insurance to get the job done right. The service technician did excellent body work. It was impossible to tell where the restoration began and ended, it was so seamless. I applaud the staff from the Business Manager Tony on down, and heartily recommend them.

Dan Subach

★★★★★

a year ago

Is there anything more stressful than a car accident? I felt less stressed after dealing with Miranda and Kailey at Zimbrick body shop. They were informed, helpful and supportive during this process. They surely represented Zimbrick in a professional and positive manner! Thank you.