BMR NAPA AutoCare

erich harp

★★★★★

a year ago

I may have only been on this earth for 45 years, but I can say with absolute certainty, you will never in your life find a fairer price or a more professional mechanic to bring your car. My radiator blew which fried my alternator and I was back on the road within 3 hours... They are truly phenomenal.

Suzanne Agol

★★★★★

a year ago

So far, 2 of our vehicles have had the oil change service. Customer service has been great. My vehicles were returned to me approximately when promised and the waiting area is clean comfortable enough.

David Frey

★★★★★

Edited 3 weeks ago

I have been a loyal customer for many years due to the care that is given to my vehicles by the staff at the Roseville location. From the minute you walk in the door until you leave you are treated as though you are the only customer of the day. Personalized service is the mark of a great business. Updated 07/19/2024 Had my Corvette serviced again and as usual the service and care for my vehicle was nothing but the best. If you want your vehicle to received top notch service then you should see BMR. Updated 10/22/2025 I have had Bill and his staff taking care of my vehicles for years, and there is no one else that I would trust with my vehicles. Bill's staff is highly trained and they treat my vehicle as though it was their own, The prices charged are very fair and the warranty on the work performed is awesome. Taking your vehicles to BMR would be a very good decision on your part. 12/4/2025 The staff at the store is second to none. They have taken care of my Corvette for over 8 years and they keep it in top condition. There should be no doubt in anyones mind about taking their vehicle to McAnally for service, as they will receive nothing but the best in service and care. 02/28/2026 Needed A/C-Heater control valve to be replaced. Lengthy work required to remove dash to access the A/C and Heater and the staff did an excellent job on removal, repair and replacement of the dash. There is no sign the the dash was removed and replaced and you ca't see any indication that this wss done.

Will Conrad

★☆☆☆☆

a year ago

Performed a custom alignment and gave the car back to me with a clunking noise. Another shop finds that all alignment bolts/nuts were completely loose, creating a safety hazard. Took the car back to get the alignment fixed and the suspension specialist says they cannot get even get the rear within factory spec and sent me out the door. Do not let these people touch your car.

Dick Welch

★★★★★

a year ago

Always prompt with their service after making an appointment. Great service and great finished product. They take the time to explain the process of the repair and are willing to explain the reason form the repair and if there is an urgency for the repair. 100% trustworthy and their pricing is more than reasonable. Dick Welch

Carrole

★★★★★

a year ago

I made an appointment using the online scheduler, which told me a different day than they had on their schedule (will call next time!). So even though I showed up when I wasn't scheduled, they fit me in and had me ready to go quickly. They do a great job, are super friendly/helpful, never try to sell you services you don't need (like the dealer does!), and very affordable. They also make appointments for any time of day, don't insist you arrive early morning and leave your car for hours, like many other places. Try them!

Paul Troxel

★★★★★

a month ago

I have used BME NAPA for my work and personal vehicles. Always great service, friendly staff, and clean shop.

jeff miller

★★★★★

4 years ago

For many years I have had my vehicles serviced by large dealerships, that all changed today. After frustration with a lack of basic customer service from the large dealerships I decided to look elsewhere for my vehicle service needs .I had heard about BMR NAPA AutoCare from friends so I decided to give it a try . Staff was amazing , friendly and professional .The work area was organized and meticulously clean. I was extremely pleased with BMR NAPA AutoCare and plan to return for additional service as needed.

Non Liquet

★★★★★

7 years ago

I was searching for a new place to get my oil changed because the place I always go to is far and the wait is always hours. I found a special offer for this location so I gave it a try. I was pleased that they made me a same-day appointment despite the fact that I called later in the morning. The showroom is SO clean and has great accommodations. All of the employees were nice and didn't treat me any differently for having a coupon or for being a woman (this is so common for me elsewhere). I was so shocked that my oil change only took about 30 minutes, and that included a complimentary list of minor inspections on the car as well as tire rotation! I will happily recommend this location to others as well as continue my patronage here.

Bryan Soto (NorCal Pools)

★★★★★

6 months ago

I’ve been coming to this shop for the last 5yrs. Now this is our exclusive shop for all our vehicles. Have had an engine rebuilt, radiator replaced, and all kinds of minor repairs on 6 different cars and the price was fair, service was perfect, no upselling pressure!

Leonard Clark

★★★★★

3 years ago

I'm new to the area, I was looking for a place to take my corvette to. At Dreams and Drivers, this was the recommended place. I am very impressed with the shop. Clean, courteous, and very approachable. Answered my concerns. Maybe the race car air will transfer to mine.

Chris S1

★★★★★

8 months ago

Honest, professional shop and speedy repairs. They did a heater core in my truck and got it back to me same day. And lastly thank you guys at BMR for bringing back my trucks life as I thought I had a bad transmission ended up being a misfire thankfully 🫶

Joe

★★★★★

a month ago

Staff was easy to work with and the time to do the work was as they said (reasonable). Clean and presentable facility with plenty of cool racing items to look at and admire.

Holly Hanaway

★★★★★

Edited 3 years ago

BMR Auto Care have the best service and the best customer representatives behind the counter I have ever dealt with when it comes to the mechanics of a vehicle. They are knowledgeable and helped me to understand the diagnosis of my mechanical issues and also find an affordable solution. I have been to both the Riverside and Antelope shops and the service, and the staff are both the same in how they treat the customer and the quality of the work, which is outstanding. I highly recommend BMR for any issue or any make and model vehicle because they also guarantee their work.

Aaron

★★★★★

4 months ago

I didn't have an appointment but they were able to work me in the day. Just came in for an oil change and an alignment, walked out with just an oil change and an alignment. I wasn't upsold on any additional services, and the prices were surprisingly fair. Customer service was great, clean shop, good service and people. I'll be coming back.

Corey Fugate

★★★★★

4 months ago

Been using BMR Napa for many years now, had my trucks engine and transmission replaced with them and they facilitated all but buying the replacements. And now it's the only shop/s I'll take it too. Always friendly and helpful. If there's ever a concern they work to find a solution. Highly recommend either of their locations!!

James Sherrill

★★★★★

a month ago

Had a breakdown on highway late Saturday afternoon. Needed a tow and place to move truck. A friend referred me BMR Napa and it was a great decision. Entire team was on point with clear and concise communication, and follow up. I can only say, just use BMR Napa- you won’t be disappointed. Service par excellence. Thank you Zoe and team! James Sherrill